Ben's Cycle Reviews 764

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... See more

Rated 5 out of 5 stars

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... See more

Rated 5 out of 5 stars

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... See more

Rated 2 out of 5 stars

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Sporting Goods Store

Information provided by various external sources

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

764 reviews

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Rated 5 out of 5 stars

Fast, acccurate service

Ben's Cycle had the complete inventory of items I was looking for in one place. Surprisingly, larger supply houses did not have all the components I needed. Ben's prices were reasonable and the shipping was great. I had a good experience and would go back to them for future cycling parts needs.

November 4, 2015
Unprompted review
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Rated 5 out of 5 stars

Outstanding Service!

Fast, realiable, and professional. Despite some communications issues between an ebay purchase and the company website, everything went smoothly. I'll be back soon.

November 4, 2015
Unprompted review
Rated 5 out of 5 stars

A+++

Hard to find items at great prices. I've done business with them many times over the years and have always been satisfied. Great communication and prompt shipping.

November 2, 2015
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Rated 5 out of 5 stars

great experience

Had a great experience with Ben's Cycle; fast and very reasonable international shipping (one package was actually free shipping). Fast responses to e-mail queries. Parts exactly as described and very well packaged. Pleasure doing business with Ben's!

October 31, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered my item without any problem. They sent it free the next day with a tracking number. Recieved my item within the expected time frame. Excellent service. No complaints. I would order again from bens cycles

October 28, 2015
Unprompted review
Rated 5 out of 5 stars

straight shooters - will buy from them again

item bought had been back ordered so I signed up to be notified when it became available. Ben's notified me by e-mail & I ordered the item. Ben's made the process quite easy. Prompt shipping & item arrived in great shape & was as advertised.

October 27, 2015
Unprompted review
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Rated 5 out of 5 stars

Fast and Awesome

Product was awesome! The seller communication is great! I knew exactly what was going on with my order at all times. I'm shopping there again right now!

October 25, 2015
Unprompted review
Rated 5 out of 5 stars

Ben's is the best!

I have purchased parts from Ben's for quite some time now, and have had nothing but excellent experience after excellent experience.

October 24, 2015
Unprompted review
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Rated 5 out of 5 stars

F*!k yeah!

Really really quick turn around. Recieved my package days before I thought I would. Good prices and the products I want. Such prompt service I felt they deserved a good review. I like ordering from real companies which I have guessed they are.

October 21, 2015
Unprompted review
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