The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed. The delivery wa... See more
Company replied
Location
Switch locationUnit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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See what reviewers are saying
I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... See more
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We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... See more
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All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
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Company details
About Bensons For Beds - Biggleswade
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
- 1767318843
4.7
Excellent
215 reviews
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knowledgeable and helpful staff
knowledgeable and helpful staff, gave various options for our requirements
September 4, 2023
Reply from Bensons For Beds - Biggleswade
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Good shopping experience
Good shopping experience. Staff were friendly and knowledgeable.
September 2, 2023
Reply from Bensons For Beds - Biggleswade
Thank you for taking the time to leave us a review! -Team Bensons
Communicate&keep to your budget
We have been multiple times. This past time was to confirm our mattress "hardness". On arrival we looked at frames as well and headboards, but we ultimately found the mattress we originally planned to purchase. The salesman: Mohamed Hanif and his a Manager were very professional and courteous. Mohamed is an older chap and let us go about our business and made comments where needed and explained the differences. Ultimately he guided us or had us test out a few different from what we originally intended and we infact decided there and then to change our original purchase choice to one of the others he introduced to us. Store is clean and tidy, everything is there for what you need and loads of choices/design to view and ensure you're pleased with what you will be receiving. I'd buy again or recommend
August 28, 2023
Reply from Bensons For Beds - Biggleswade
Thank you so much for your great review! -Team Bensons
Reply from Bensons For Beds - Biggleswade
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Mo was a lovely man
Mo was a lovely man and treated my daughter and I very well indeed throughout our shop visit.
August 21, 2023
Reply from Bensons For Beds - Biggleswade
This is lovely to hear Richard! Thank you for your feedback. -Team Bensons
Unbiased and helpful advice leads to an order
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to understand our requirement and showed us a small range of products that might be suitable, taking care to explain the pros and cons of each. He gave open answers to our questions and at no point did we feel under any pressure. This approach gave us confidence in making the right choice when placing our order. All round it was a pleasant experience.
July 18, 2023
Reply from Bensons For Beds - Biggleswade
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Hanif was very knowledgeable & advised…
Hanif was very knowledgeable & advised when needed, we are very happy with our purchase & would highly recommend.
July 1, 2023
Reply from Bensons For Beds - Biggleswade
Thankyou so much for leaving us a review of your journey with us in store! - Team Bensons
Very knowledgeable and helpful…
Very knowledgeable and helpful salesman, good product range, all dealt with very efficiently.
June 28, 2023
Reply from Bensons For Beds - Biggleswade
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
So far excellent but only just ordered…
So far excellent but only just ordered my mattress would prefer to review once I have it to rate properly. Service was good & friendly.
June 24, 2023
Reply from Bensons For Beds - Biggleswade
We're pleased to hear this Jo! Thank you for your feedback. -Team Bensons
Excellent all round service
Really friendly staff, choices of mattress's explained really well with no pressure to buy any particular one. We were left to discuss and make our own choice
June 4, 2023
Reply from Bensons For Beds - Biggleswade
Thank you for taking the time to leave us a review Andy! -Team Bensons
This was a positive experience. The salesperson was knowledgeable and…
The salesperson was knowledgeable and friendly, whilst the documentation took quite a long time this was made acceptable by the salespersons interactions.
May 27, 2023
Reply from Bensons For Beds - Biggleswade
Hi Roger, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Biggleswade store.
Team Bensons
Relaxing purchasing experience
Very nice showroom with knowledgeable and not pushy sales staff. Really happy with the bed for the spare room which arrived today. Very easy to assemble and excellent quality. Delivery was spot on..nice guys and came exactly when they said they would. What more do you want! Will be back for another bed.
May 1, 2023
Reply from Bensons For Beds - Biggleswade
Hi Joe, thank you for taking the time to leave a lovely review, we are glad to hear you have enjoyed your experience shopping in our store and your delivery went smoothly.
Team Bensons
Efficient and knowledgeable
May 20, 2023
Reply from Bensons For Beds - Biggleswade
We really appreciate the time taken to leave this feedback for us. -Team Bensons
10/10 Customer Service
My mum and I went into the Biggleswade store to look for a bed for my Grandad and were greeted by the most helpful and kind man. At no point did we feel any pressure to buy anything and it really felt like he had my Grandads needs at the forefront of his mind. Hanif showed us the most suitable mattresses for an elderly man and these also happened to be at the cheaper end of the scale. We did not intend on buying a bed that day but ended up returning later in the day and making two orders. Wonderful man, made us both laugh a lot! Excellent customer service, would highly recommend. Thank you again Hanif!
May 12, 2023
Unprompted review
Reply from Bensons For Beds - Biggleswade
This is lovely to hear, Rebecca! This is exactly the service we strive for, and I will feed this back to ensure Hanif is made aware of what an amazing job he is doing! Thank you for your positive feedback, we really appreciate the time taken to leave this lovely review. - Courtney ⭐❤
Benson for Beds in Biggleswade were…
Benson for Beds in Biggleswade were extremely helpful when it came to choosing our new bed. The sales assistant took their time in making sure that we chose the right one for our needs made sure that we were fully aware of any optional extras that were available to us.
May 9, 2023
Reply from Bensons For Beds - Biggleswade
This is exactly what we expect when shopping with ourselves. It's fantastic to hear just how well you were looked after, Joanne. Looking forward to your receiving your new bed! Thank you, Keaton
Excellent customer service
We were served by Mumin at the Biggleswade branch, where we were looking to buy a new mattress. Mumin came across as very knowledgeable and was able to advise on the best mattresses to try and give details on their construction to aid our final decision on which one to purchase. Nothing was too much trouble and he and a colleague actually moved a mattress from one type of bed frame to another so that we could compare them.
May 7, 2023
Reply from Bensons For Beds - Biggleswade
Hi Jeanette,
This is a fantastic review! I will be sure to pass on your feedback to the store ⭐
Thank you,
Megan
Excellent sales person
Excellent sales person , time to try different beds and pillows , had good knowledge of his products . Thanks to him x
May 2, 2023
Excellent customer service
The Manager called Maz at Bensons went above and beyond the customer service I expected.
April 28, 2023
The sales representatives were so nice…
The sales representatives were so nice calm and patient
April 25, 2023
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