Great service from start to finish Ben at Blyth store was fantastic- really knowledgeable and helpful Delivered on time and were kept informed throughout Delivery guys were professional , cour... See more
Company replied
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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Great service from start to finish Ben at Blyth store was fantastic- really knowledgeable and helpful Delivered on time and were kept informed throughout Delivery guys were professional , cour... See more
Company replied
The shop in Blyth was well laid out and the staff were very knowledgeable about their stock and the comparisons between the different manufacturers of the bed bases, mattresses, etc. More importan... See more
Company replied
We had a brilliant experience buying beds with Bensons for our first move in 43 years when we downsized from a semi to an apartment, but upsized from a double to a super king as our main bed and from... See more
Company replied
Davy was so helpful giving us guidance and even his tape measure and then leaving us to browse. He was super friendly, knowledgeable and approachable and we chose a great combination of bed base, matt... See more
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Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
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Ben was great, helped as much as needed but wasn't overpowering. Had answers and solutions to everything we asked.
The products were great, but the assistance was almost non-existant. The staff member was efficient at taking payment and making arrangements for delivery, but was unable to offer any advice on the products.
Very well trained staff. We were in the shop planning to buy a new bed and the young lady Assistant was extremely helpful and friendly. She gave very clear information and advice on the type and size of bed we needed. She then stood back and allowed us to try out various beds and to discuss between the two of us which one we preferred without interfering or making us feel at all pressured into buying.
Once we had decided on one she then took us through all the options available again without any pressure - just good clear information about bed size etc and then gave us the price with everything we wanted included.
A delivery date was also given.
Overall a very pleasant experience!!
So thank you ?Jess? If that is your name 😊😊👍👍
Ww spent over £800 on a new mattress and after only 2 months it started to dip where we slept . We informed the shop about this and we where told it it settle in .keep turning the mattress around and over . We did this. Yet after a couple of months later it got worse. We complained to the shop and they are trying their hardest to get out of this issue. We would never buy off them again or recommended this company.
Salesman was really helpful, no pressure and on hand to answer any of our questions.
We visited the showroom in Blyth with little idea of which bed would be most appropriate. We knew the limitations of our flat and some features we would like to include. The manager was very friendly and helpful, by a process of elimination we came to a choice from three, taking into account size, firmness and storage. We never felt that we being pushed towards a particular type or make of bed, the manager listened then gave us advice and guidance to our choice. We didn’t feel pressured at any time, we were offered extra services of which we decided on assembly on delivery, old bed removal and insurance. I was pleasantly surprised at the final price and we look forward to having the bed delivered soon. All in all I would recommend Benson’s for Beds to anyone, the staff are friendly, professional and helpful, the beds are reasonably priced and you’re helped to choose what you want.
There were plenty of staff available, they were attentive and helpful and I was encouraged to look at all options for the product I was looking for.
The lady that looked after me was very helpful and knew her job, she was extremely helpful making the experience pleasant
Salesman helpful. Delivery guys on time, polite and helpful. Could do with better discounts.
Great customer service. Friendly and knowledgeable staff, who gave us space to make good decisions.
Great service from knowledgeable staff who helped us choose a lovely bed that fitted with our budget.
The assistant very helpful, available when required, very knowledgeable and allowed us to test the beds without any pressure. The range of beds and mattresses was extensive and easy to access. A very pleasant experience.
We visited the showroom in blyth to purchase a single divan bed, mattress and headboard. The sales assistant wad so helpful. We have paid a very reasonable price and so far we are very happy. We haven't taken delivery of the bed yet to be able to comment on the product hence the four stars
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