Tracey at Bensons for Beds Bury was absolutely fantastic, she was very informative and knowledgeable regarding the stipulated requirements of our needs. She was very friendly throughout our visit and... See more
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Barry and Kelvin kept us updated on delivery and were on time. They were friendly and very helpful. When purchasing the bed the sales assistant not have been more helpful. Overall a superb experience.... See more
Company replied
Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... See more
Company replied
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more
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Company details
About Bensons For Beds - Bury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom
- 1617615440
4.9
Excellent
354 reviews
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Bed delivery
Barry and Kelvin kept us updated on delivery and were on time. They were friendly and very helpful. When purchasing the bed the sales assistant not have been more helpful. Overall a superb experience.
August 6, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear you had a superb experience! It's wonderful that our sales assistant was so helpful and that our delivery team kept you updated, were on time, friendly, and very helpful.
Team Bensons
Bensons For Beds Bury.
Tracey at Bensons for Beds Bury was absolutely fantastic, she was very informative and knowledgeable regarding the stipulated requirements of our needs. She was very friendly throughout our visit and left us to tour the shop without feeling pressurised to buy. This is exactly what keeps people looking being over faced by staff desperate for a sale make you leave the shop and go elsewhere. Tracey was the absolute opposite so professional and in a relaxed manner she was a STAR.
August 2, 2026
Reply from Bensons For Beds - Bury
We're absolutely thrilled to hear about your fantastic experience! It's wonderful that Tracey provided such informative, knowledgeable, and friendly service, making your visit so positive and pressure-free. Thank you for your kind words.
Team Bensons
Excellent
Excellent, super comfy mattrass, sleeping like a baby, and beautiful steel chrome Victorian bed.
Organised and installed with almost military precision, (ironically by 2 ex servicemen), whom were quick and well organised and polite, they assembled the bed and cleared away packaging. Altogether, a great experience.
July 27, 2026
Reply from Bensons For Beds - Bury
Thank you for your wonderful review! We're delighted to hear you're sleeping like a baby on your super comfy mattress and love your beautiful bed. It's fantastic that our delivery team provided such an organised, quick, and polite service.
Team Bensons
Helpful store manager
Helpful store manager, wide range of beds / mattresses. Would recommend.
July 10, 2026
Unprompted review
Reply from Bensons For Beds - Bury
Thank you for your great review! We're delighted to hear that our store manager was helpful and that you found plenty of choice among our beds and mattresses. We really appreciate your recommendation and thank you for choosing Bensons😊
Easy peasy lemon and squeezey
July 20, 2026
Reply from Bensons For Beds - Bury
We're glad to hear that you found your experience to be so straightforward and enjoyable. We appreciate your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
New bed
From choosing to delivery everything went smoothly and what a lovely bed we now have 😀👏
July 3, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear that everything went smoothly from choosing to delivery, and that you now have a lovely bed! Thank you for your wonderful feedback.
Good item well made
The bed was delivered on time in between the timeframe given by the driver it was assembled always products taken away and the room was left tidy and clean. Well done Bensons for Beds well done the driver and is assistance.
July 2, 2026
Unprompted review
Reply from Bensons For Beds - Bury
We're so pleased to hear your bed was delivered on time and that our team assembled it, removed all products, and left your room tidy. Thank you for your kind words!
Team Bensons
We Would Definitely Use Bensons Again
Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the delivery team that they could come early which was fine by me. Arrived on time and everything sorted in about half an hour. Lovely delivery team as well, pleasant and well mannered.
July 3, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear about your positive experience, from the helpful advice in-store to the smooth delivery process. It's wonderful that our team provided such excellent service.
Team Bensons
The order was early
The order was early. The staff were pleasant and helpful. The bed was easy to put together happy customer.
June 25, 2026
Reply from Bensons For Beds - Bury
We're so pleased your order arrived early and our team was pleasant and helpful. Thank you for your wonderful feedback!
Team Bensons
Great staff, right product
Great staff talked us through the options clearly and helped us make the right choice
June 24, 2026
Reply from Bensons For Beds - Bury
We're so pleased our team clearly explained your options and helped you choose. Thank you!
Team Bensons
Reply from Bensons For Beds - Bury
We're glad our communication was clear. Thank you for your positive feedback!
Team Bensons
Excellent service in store and delivery…
Excellent service in store and delivery
Customer service as it should be
June 19, 2026
Reply from Bensons For Beds - Bury
We're so pleased you found our service excellent. Thank you for your kind words!
Team Bensons
The polite selfless gentleman who served me
The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague
June 15, 2026
Reply from Bensons For Beds - Bury
We appreciate you sharing your experience. We are concerned to hear about the processing of your sale and are looking into this matter.
Team Bensons
I went into the store with what I…
I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.
June 9, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear about your positive in-store experience and that you received excellent advice. We hope you love your new mattress!
Team Bensons
Reply from Bensons For Beds - Bury
We're so glad everything went flawlessly! Thank you for sharing your satisfaction with us.
Team Bensons
Would certainly recommend
Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others
May 27, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear our store staff were helpful and our delivery team provided excellent updates. Thank you for your recommendation!
Team Bensons
Suresh is awesome
One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.
May 30, 2026
Reply from Bensons For Beds - Bury
Thank you for your fantastic feedback! We are so pleased to hear about your excellent experience with our team member and our products. Your kind words truly mean a lot to us.
Team Bensons
Excellent service
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.
May 27, 2026
Reply from Bensons For Beds - Bury
We're so happy to hear about your excellent experience with our team! We truly appreciate your kind words and positive feedback.
Team Bensons
Excellent customer service
Staff at Bury store were incredibly helpful and knowledgeable.
Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.
May 19, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear our team provided such helpful and knowledgeable service. It's wonderful they were cheerful and efficient!
Team Bensons
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