No pushy salesmen but help on hand as soon as you ask. Great instore service Lovely customer service and great delivery. Treated me with care and respect (I am 82 yrs old).The bed I bought is lovely... See more
Company replied
Location
Switch locationUnit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... See more
Company replied
Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... See more
Company replied
We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the... See more
Company details
About Bensons For Beds - Coventry206
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, United Kingdom
- 2476667143
4.8
Excellent
344 reviews
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Paul and Ian the delivery team have…
Paul and Ian the delivery team have been absolutely brilliant. Delivered my mattress to the room, unpacked it and placed it with care. They took the box and wrapping so I wouldn’t have to worry about disposing them. They have been courteous and kind. Thank you for your great team work.
June 9, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We're happy to hear that our delivery team was brilliant! It's great to know they delivered your mattress to the room with care and removed the packaging for you. We appreciate you mentioning their courteous and kind service. Thank you for your great feedback, Megan at Customer Care
James the driver and Paul the driver's…
James the driver and Paul the driver's assistant did a good delivery of my new mattress and mattress protector, and took care carrying the mattress up to my bedroom and setting it in place.
June 11, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We're happy to hear that the delivery of your new mattress and protector went well Andrew. We appreciate you mentioning the care taken in your bedroom. Thank you for your positive feedback, Megan at Customer Care
Our salesman Intasar was very…
Our salesman Intasar was very informative and not too pushy, left us to it and his advice was very helpful and friendly.
June 5, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that you found our sales team member informative and helpful, and that you appreciated the advice you received. Thank you for your positive feedback, Megan at Customer Care
Fantastic service from the store…
Fantastic service from the store manager
Very attentive and thorough explaining about the range available for what we needed
June 6, 2025
Reply from Bensons For Beds - Coventry206
We appreciate you taking the time to leave us such a complimentary review Michelle! We're so glad to hear the store manager provided such attentive and thorough service. Thank you, Megan at Customer Care
Information
Taking the time to give lots of information about the different items which was very helpful in making a decision on the purchase
June 5, 2025
Reply from Bensons For Beds - Coventry206
We're glad you found the detailed information helpful for your purchase decision. We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer care
The information they provide is genuine…
The information they provide is genuine and the care towards customer is ready good
June 1, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We appreciate your positive feedback! We are glad our information is genuine and that you experienced good care. We appreciate you- Megan at Customer Care
Reply from Bensons For Beds - Coventry206
We're happy to hear that you got what you wanted! Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Reply from Bensons For Beds - Coventry206
We appreciate you noting our great bed selection, deals, and service! We're so glad you had a wonderful experience with us. Take care, Megan at Customer care
Friendly and helpful.
The experience was made as pleasurable as possible by the staff not being to helpful but being there with good advice when needed.
Looking forwards to our new bed and mattress to arrive.
May 17, 2025
Reply from Bensons For Beds - Coventry206
We are thrilled to hear that our staff provided a pleasurable experience and helpful advice during your visit! We can't wait for you to receive your new bed and mattress. Thank you for choosing our business.
Reply from Bensons For Beds - Coventry206
Thank you for your kind words! We strive to provide excellent customer service and are always happy to help. It was a pleasure assisting you.
Service was Excellent
We spent ages looking at different beds and mattresses and nothing was too much trouble for Akram. He explained all the options then left us alone to look around. He even checked to make sure we were getting the best deal available.
May 16, 2025
Reply from Bensons For Beds - Coventry206
Thank you for sharing your positive experience with Akram at our store! We take pride in providing excellent customer service and ensuring that our customers find the perfect bed and mattress. We are so happy to hear that you had a great shopping experience with us. Thank you for choosing our business!
Helpfull staff, Clean building,lovely display, Good varietr of beds and mattress.
The member of staff who belt with us was excellent in product knowledge, patience and humour.
The primeces was clean and welcoming and warm.
May 7, 2025
Reply from Bensons For Beds - Coventry206
Thank you for your kind review! We take pride in our knowledgeable and patient staff, and we're glad to hear that you found our premises clean and welcoming. We hope to see you again soon!
They were attentive and helpful but not…
They were attentive and helpful but not pushy.
We settled on our choice after they helped us consider the pros, cons and costs.
Would recommend.
May 4, 2025
Reply from Bensons For Beds - Coventry206
Thank you for sharing your positive experience with us! We strive to provide attentive and helpful service without being pushy. It's great to hear that we were able to help you consider all factors and come to a decision you were happy with. We appreciate your recommendation!
We went to the Coventry branch and was…
We went to the Coventry branch and was assisted by Instasar. He was absolutely fantastic. He was so so helpful and provided advice where it would make us a saving too! We found out in the end he was the store manger which you wouldn’t tell because he was so down to earth. Highly recommend buying from the Coventry branch!
May 5, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
Thank you for your kind words about our Coventry branch! We are thrilled to hear that Instasar provided such great service and helped you save as well. We appreciate your recommendation and hope to see you again soon!
Sleep well, Team Bensons💜
Great staff member that served us
Great staff member that served us. Couldn’t have been more helpful.
May 1, 2025
Reply from Bensons For Beds - Coventry206
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff member provided exceptional service and we hope to have the opportunity to see you again soon!
Sleep well, Team Bensons💜
Everything clean and well laid out
Everything clean and well laid out, Paul who helped us choose the right bed for us was great and we got what we needed
April 29, 2025
Reply from Bensons For Beds - Coventry206
Thank you so much for sharing your positive experience with us! We pride ourselves on providing a clean and organised store, and we are thrilled that Paul was able to assist you in finding the perfect bed. We appreciate your business and hope you enjoy your new bed.
Sleep well,
Team Bensons💜
We were looking at buying a bed from…
We were looking at buying a bed from dreams but got a better deal at benson for beds
April 20, 2025
Reply from Bensons For Beds - Coventry206
Thank you for choosing Benson for Beds! We're thrilled to hear you found a great deal with us. We pride ourselves on providing high quality products at affordable prices. We hope you enjoy your new bed! Sleep well, Team Bensons💜
We have used Bensons for beds now over…
We have used Bensons for beds now over 20+ years. The service has been always excellent, and recently Akram from the Coventry store team helped us choose the right bed frame and mattress for our daughters room.
April 19, 2025
Reply from Bensons For Beds - Coventry206
Thank you for your continued loyalty and kind words! We're thrilled to hear you've had amazing experiences with Bensons for Beds for over 20 years. We'll be sure to pass your compliments onto Akram and the Coventry team. Here's to many more restful nights ahead!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Coventry206
We are thrilled to hear that our sales person was helpful! Providing exceptional customer service is our top priority. Thank you for choosing us and we hope to see you again soon! 😊
All good staff and delivery very helpfull
I store very good ;seems a cracking bed. Time will tell. Store staff very good ,delivery very good ,but a little expensive,considering I live 400mts from store. Door to. Door
March 14, 2025
Reply from Bensons For Beds - Coventry206
We're glad you're happy with the bed and our service! We appreciate your feedback regarding the delivery cost and will certainly consider your comments. Thank you, Megan at Customer Care
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