Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... See more
Location
Switch locationUnit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
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See what reviewers are saying
The gentleman showed us some different mattresses different price range. Was informative but not pushy. We talked about the best one for us and explained this was the first shop we had visited. He pri... See more
The delivery drivers couldn't have been more helpful when delivering my new mattress and taking the old one away. They were friendly and professional, removing their shoes when entering my home. Th... See more
Bensons for Beds from ordering in the Eastbourne Showroom to delivery were excellent. Kept me informed of progress every step of the way. Adam at Eastbourne Showrooms was brilliant with his advice and... See more
Company replied
Company details
About Bensons For Beds - Eastbourne390
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, United Kingdom
- 1323479592
4.8
Excellent
326 reviews
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Very good customer service
Kept up to date at all times regarding delivery, very helpful with payment on the website overall very happy
June 22, 2026
Reply from Bensons For Beds - Eastbourne390
We're so pleased we kept you updated and helped with payment. Thank you for your kind feedback!
Team Bensons
Good range of beds and helpful (not…
Good range of beds and helpful (not pushy) salesstaff
June 18, 2026
Reply from Bensons For Beds - Eastbourne390
We are so glad you had a positive experience with our team! Thank you for your kind words.
Team Bensons
Good sales service then accurate…
Good sales service then accurate delivery, timing and location.
June 20, 2026
Reply from Bensons For Beds - Eastbourne390
We're so pleased you received good service and accurate delivery. Thank you!
Team Bensons
Reply from Bensons For Beds - Eastbourne390
We are glad you had a great experience! Thank you for your feedback.
Team Bensons
I was welcomed with incredible kindness…
I was welcomed with incredible kindness and care at Bensons for Beds 😊💛. They helped me choose exactly what I needed, and I never felt rushed or pressured at any moment. My new bed, the iGel mattress and the protector have completely transformed my sleep I rest better, wake up with fewer aches, and truly feel the difference 😴✨.
The collection of my old bed and mattress for a fair price made everything easier and took a huge worry off my shoulders 🙏💆♀️.
This is a store that treats customers with respect, patience and real professionalism. It’s a place that truly deserves recognition for the excellent service it provides 🌟👏.
I recommend it wholeheartedly ❤️.
June 1, 2026
Unprompted review
Reply from Bensons For Beds - Eastbourne390
We're so pleased to hear you had such a wonderful experience with us! It's fantastic that our team provided such kind and professional service, helping you find the perfect bed for a truly transformative sleep. We're also glad the collection service made everything easier. Thank you for your heartfelt recommendation!
Team Bensons
From start to finish buying this bed…
From start to finish buying this bed snd sofa bed was painless. The lad thst served us was polite and informed. We were kept up to date with delivery, which was on time and the delivery drivers were also polite and helpful
June 8, 2026
Reply from Bensons For Beds - Eastbourne390
We're so pleased to hear your bed and sofa bed purchase was a painless experience. It's wonderful that our team was polite, informed, and that delivery was on time. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Eastbourne390
We are so happy your bed and mattress are perfect! Thank you for your feedback.
Team Bensons
The salesman we had the pleasure of…
The salesman we had the pleasure of dealing with was polite, knowledgeable and wanted to ensure that we got exactly the right mattress for us, and not one he wanted to sell us.
June 6, 2026
Reply from Bensons For Beds - Eastbourne390
We're so pleased our team provided such polite and knowledgeable assistance, ensuring you found the perfect mattress. We appreciate your feedback!
Team Bensons
The service we had was good
The service we had was good. We were not hurried or felt pushed into any decision.
Care was taken to ensure that we got what was required.
That we understood the time scale for delivery . All of which was carried out. As started when we purchased the bed 🛌 😌 😴 🙌
June 4, 2026
Reply from Bensons For Beds - Eastbourne390
We're so pleased to hear our service was good and that you felt no pressure. It's wonderful that care was taken to meet your needs and that delivery was as expected. Thank you for your positive feedback.
Team Bensons
Adam
Adam was very good. I told him we were only just starting to look. Told him what we wanted and he then spent time taking me round to look at different bedstead to match what we wanted. I then went to other places but none of the helpers were as good as him. I did like one other bedstead and had a good offer, but when we told Adam he tried to match the 'extras' the other company offered, that was what made the difference to using Bensons for us. Lovely chap.
May 31, 2026
Reply from Bensons For Beds - Eastbourne390
We are so pleased to hear about your positive experience! It's wonderful that our team member was able to provide such helpful guidance and make a difference in your decision. Thank you for sharing your kind words.
Team Bensons
Reply from Bensons For Beds - Eastbourne390
We're happy to hear that you enjoyed your experience with us. Thank you for your kind words.
Team Bensons
Excellent service
Excellent service
The delivery men were very polite helpful
The beds are amazing quality and the service from the manager at Eastbourne was top quality going through the products that I was interested in
Recommend customers to go they will not be disappointed and bought all my beds in the last 10 years from them .
May 31, 2026
Reply from Bensons For Beds - Eastbourne390
We are so pleased to hear about your excellent experience! It's wonderful that our delivery team was polite and helpful, and that you found the beds to be of amazing quality. We appreciate your kind words about the service you received and your continued loyalty.
Team Bensons
Efficient and courteous
May 23, 2026
Reply from Bensons For Beds - Eastbourne390
Thank you for sharing your positive experience with us.
Team Bensons
Liam the lad that showed us around was…
Liam the lad that showed us around was brilliant. We were in there for about an hour and a half and he let us try out various beds till we found the right one, we then found the right mattress and headboard. We would definitely use him again.
May 23, 2026
Reply from Bensons For Beds - Eastbourne390
We are so pleased to hear about your positive experience finding the perfect bed with our team's help. We appreciate you sharing your kind words!
Team Bensons
Reply from Bensons For Beds - Eastbourne390
We are so pleased to hear our service was excellent, courteous, and caring. Thank you for your wonderful feedback!
Team Bensons - Jess
Good quality products
Good quality products. Reasonable prices. Product delivered on time
February 3, 2026
Reply from Bensons For Beds - Eastbourne390
We're happy to hear you received good quality products at a reasonable price, delivered on time! Thank you for your positive feedback.
Team Bensons
Excellent service
The service both in store choosing a mattress and pillows and the delivery service were really good. In store we were not pushed for time or to make a decision and we had very good advice.
May 1, 2026
Reply from Bensons For Beds - Eastbourne390
We appreciate your feedback! We're glad that you felt supported during your mattress and pillow selection and that our delivery service met your expectations. It's great to know our advice was helpful!
Team Bensons
Customer service was really good very…
Customer service was really good very helpful and knowledgeable.
April 28, 2026
Reply from Bensons For Beds - Eastbourne390
We appreciate your 4-star rating! We're so glad our customer service was helpful and knowledgeable for you. Thanks for letting us know.
Team Bensons
Great customer service by Liam
Great customer service by Liam. Didn't rush the decision and spent time explaining everything.
April 21, 2026
Reply from Bensons For Beds - Eastbourne390
Thank you for the lovely feedback! We’re so pleased Liam took the time to explain everything and never rushed you 😊
We’re here whenever you need us — thanks for being a valued customer,
Megan | Customer Care Specialist
Knowledgeable and a great help in the…
Knowledgeable and a great help in the store. I got a great deal and I'm happy to say the Mattress is so comfortable, right choice for us. Delivery was on time and they did a great job removing the old.
April 19, 2026
Reply from Bensons For Beds - Eastbourne390
Thank you for your lovely feedback! We’re glad our team could help you find a great deal and the perfect mattress—it’s wonderful to hear it was the right choice for you. We’re also pleased delivery was on time and the team took care of removing the old one. Enjoy the comfort,
Megan | Customer Care Specialist🌟
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