Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... See more
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Excellent customer service from all of the team! I met Peter , Hannah and Caitlin all of whom were knowledgeable, helpful and a great deal of banter made our buying experience a fun one.
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... See more
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... See more
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Company details
About Bensons For Beds - Edinburgh663
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, United Kingdom
- 1314402029
4.9
Excellent
286 reviews
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Second shopping experience.
It was easy as we knew before entering the shop exactly what we wanted to purchase.
February 19, 2024
Helpful sales assistant
Helpful sales assistant.
Bed purchased from Craigleith Edinburgh Unit. Not Straiton
February 16, 2024
Knowledgable Sales Person
Knowledgable Sales Person, helpful and patient. We had to change the order the next day and he was very accommodating.
February 17, 2024
The process of choosing and ordering…
The process of choosing and ordering was simple. The sales rep Kevin was very helpful and was quite informative. All in all a good experience.
February 18, 2024
good selection of products catering for…
good selection of products catering for most taste and price range and very helpful staff could not fault anything
February 14, 2024
Very attentive no pressure to buy
February 11, 2024
Very good experience
Stephen was knowledgable, understood my requirements, gave me options & lots of time to try them. He was friendly and professional. Not at all pushy.
February 8, 2024
Really helpful
Really helpful, polite and attentive, efficient staff. Pleasant to walk around the store. Thank you.
February 5, 2024
Good advice and a good deal.
February 3, 2024
When we entered the store it was a very…
When we entered the store it was a very good relaxed atmosphere. We had the time to wander around without any problems. Staff were very helpful 🙂
February 2, 2024
Stephen was very knowledgeable
Stephen was very knowledgeable, thorough, and helped guide us towards making our choices. He did the best deal possible and made the process very easy
January 8, 2024
The salesperson was fantastic
The salesperson was fantastic - knowledgeable friendly and interested
January 13, 2024
Helpful staff
Helpful staff not any pressure to buy, would have gave 5 stars but cost of delivery is only thing could improve on.
January 16, 2024
Very helpful sales consultant. Great experience.
Very helpful non-pushy sales consultant Kevin assisted us in directing us to the mattress we wanted.
A very pleasant experience.
January 13, 2024
Our sales advisor was incredibly…
Our sales advisor was incredibly helpful and patient. There was no pressure and good advice given. We purchased a king mattress, double bed frame and mattress. Flexible over delivery and pick up as needed at different dates and threw in some nice freebies.
January 7, 2024
Salesperson was helpful but not…
Salesperson was helpful but not intrusive.
Store venue good for parking.
January 9, 2024
Good knowledge from staff member but…
Good knowledge from staff member but not given time alone to discuss with partner. Had to leave the shop to have a chat with partner in private
January 5, 2024
Kevin salesman very helpful and not…
Kevin salesman very helpful and not pushy and didn't once slag off dreams whereas dream's did exactly that when we went there first
January 7, 2024
New bed
I had been in before to look at the beds, so i knew what I wanted and the staff were very helpful
January 6, 2024
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