The whole experience was great from start to finish. The staff were approachable knowledable, the choice extensive. Nothing was too much trouble. The delivery guys were great they kept in contact and... See more
Location
Switch locationUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... See more
We had visited the store twice before and done some research into the type of mattress we wanted, when we had one in mind I called the store to check it was in the showroom and spoke to the manager, M... See more
Company replied
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... See more
Company replied
Company details
About Bensons For Beds - Enfield363
Written by the company
Contact info
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom
- 2083632710
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New Bed Base
The whole experience was great from start to finish. The staff were approachable knowledable, the choice extensive. Nothing was too much trouble. The delivery guys were great they kept in contact and did as promised they arrived within the time slot, dismantled and bought in and set up new frame. Would definately recommend.
May use AI-assist with repliesRead more

Reply from Bensons For Beds - Enfield363
Wonderful experience!
We had visited the store twice before and done some research into the type of mattress we wanted, when we had one in mind I called the store to check it was in the showroom and spoke to the manager, Mark. He was very polite and helpful on the phone and we headed to the store as the one we wanted to try was there. When we arrived we were greeted by Mark who remembered our phone call and he gave us lots of advice and pointed us in the direction of similar mattresses to the one we originally tried out. He gave us plenty of space to try out as many mattresses as we wanted, but was always on hand for advice and any questions we had. We chose a mattress through his recommendations and actually saved a lot of money in comparison to the original mattress we had gone to look at. We were extremely happy with the service we received and are so excited for our mattress to arrive!

Reply from Bensons For Beds - Enfield363
Great staff at the showroom
Great staff at the showroom
And delivery drivers were polite when they called to provide tumeline of delivery

Reply from Bensons For Beds - Enfield363
Najeeb was fantastic
Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so peaceful - I returned several times before committing to buy. Each time, I got the same level of care. I was also assisted by Mark during a re-visit. Thanks, guys, for a hassle-free shopping experience.
I had ordered two identical mattresses…
I had ordered two identical mattresses at the time of ordering with same delivery date. On the delivery day, when the driver showed up he told me he has only one mattress (there was no intimation or communication to me of any change to my delivery for the second mattress and I was expecting it to come together). I had to chase the store a few times to get some update on what happened and was then given a delivery date of 4 weeks later causing huge inconvenience as I was initially told both mattresses are coming together till the day of original delivery but they didn't turn up.

Reply from Bensons For Beds - Enfield363
All the process from buying to…
All the process from buying to delivering was pleasant.
No need to worry.
You are in good hands 👍🏻👏🏻
Our salesman Najeeb was very friendly…
Our salesman Najeeb was very friendly polite and very helpful

Reply from Bensons For Beds - Enfield363
Great service overall
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great communication throughout. This is my second purchase from Bensons for Beds this year and it has been very positive overall and better than Dreams. Would recommend.

Reply from Bensons For Beds - Enfield363
Knowledgeable staff
Knowledgeable staff , very polite and efficient delivery. We tried the sleep machine then given recommendations for about 5 mattresses so not too much confusing choice. We chose wisely ,happy with choice and delivered within 4 days

Reply from Bensons For Beds - Enfield363
Staff were professional and caring.
Staff were professional and caring.
They gave me very good advice on what was best and explained how specific beds could benefit me.
Excellent experience
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendly. He went through the ordering process efficiently and clearly. We were delighted with the excellent service he gave.

Reply from Bensons For Beds - Enfield363
The sales staff that was was absolutely…
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what was best suited to us
The lady assistant was very…
The lady assistant was very knowledgeable, courteous and polite.

Reply from Bensons For Beds - Enfield363
I have always used B4B whenever I need…
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard.
The staff in the store are knowledgeable and helpful when it comes to choosing the right bed/mattress.
From buying a new mattress to the delivery it has been a positive experience. They keep you up to date with a progress SMS or by email then on the day of delivery I received a call from the driver 30 minutes before arrival plus a SMS. So I knew exactly what time to expect them.

Reply from Bensons For Beds - Enfield363
good salesman
good salesman, very informative. Not pushy.
Delivery men polite on time and efficient.

Reply from Bensons For Beds - Enfield363
The sales person was very knowledgeable…
The sales person was very knowledgeable and understood our needs. He was very professional in his approach.

Reply from Bensons For Beds - Enfield363
Great experience overall and with the…
Great experience overall and with the Enflield branch in particular. Mark was amazing and helped us understand all the details, materials, options, finance etc., as we were coming completely new to mattresses.

Reply from Bensons For Beds - Enfield363
The salesman at the store was great he…
The salesman at the store was great he showed me a few different mattresses and he helped me to make the right decision. The delivery guys were great they explained everything to me about turning my mattress every two weeks. I would definitely recommend Bensons for beds to everyone.

Reply from Bensons For Beds - Enfield363
Great service
Great service, delivered everything we asked for, communication from start to finish of order was excellent.will recommend without doubt, ordered originally from Dreams shocking service, would of gone to Bensons before Dreams if the store was made more visible

Reply from Bensons For Beds - Enfield363
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







