Bensons For Beds - Gateshead150 Reviews 

Angela was very knowledgeable about the products and listened carefully to our requirements. She explained the features of each product really well and gave us lots of options to consider before making our choice. Angela was friendly and cheerful and it was a good purchasing experience.

Brilliant service from Paul at the metrocentre and his colleague Neil. We bought two mattress for teenage daughters and both Paul and Neil were super helpful and knew a tonne of information on the mattresses. We weren't pushed into buying more expensive mattress for the sake of it. Hopefully the delivery and longevity of the mattress will further support Benson for beds service. Which so far as been fantastic.

Very helpfull and friendly staff.

Very helpful and friendly

Great service, Stuart and Karen went above and beyond. Would highly recommend.

Really helpful sales team who spent time talking us through the various options for a bed frame and mattress and provided reassurance around delaying deliveries if there was an issue with ur house purchase.

The man in store had alot of knowledge and we went through lots of pillows trying to find the right one after a disappointing previous purchase at another store.

Excellent customer service from Karen at Gateshead.
Unfortunately we had to cancel our order, Karen was friendly and professional dealing with our order.

Didn’t feel pressure just helpful advice given time to consider very polite and cheerful

Staff were friendly, welcoming and helpful without being pushy sales staff which is a skill you don’t see often

Order the right bed delivered to address on the day we agreed

Went in seen a bed we liked but didn’t like the price, came back an hour later, got a £100 off happy days

Staff were attentive but not pushy and provided excellent customer service. Ordering was straightforward and hassle free. Great range of mattresses to choose from. An overall enjoyable experience!

The gentleman that showed me round the the different beds was great and very knowledgeable.

Andrew was a top bloke, really helpful and knowledgeable.

We had a welcoming and friendly salesman who made us feel at ease without any sales pressure. When we did ask for his help he was knowledgeable and guided us to getting the correct product.

Andrew was so professional as well as friendly. He explained everything and was very knowledgeable.
We were never made to feel rushed or under any pressure.
I would recommend Bensons to anyone .
Brilliant service

I can not praise Andrew in the Team Valley branch highly enough, he listened to all my needs and concerns and explained all the pros and cons of the mattresses, this helped me choose (eventually) the mattress which suited me.
Excellent customer service and I would not hesitate to recommend this company.