Bensons For Beds - Hastings392 Reviews 

334
•
TrustScore 5 out of 5

4.9

Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB

•

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Rated 4 out of 5 stars

Salesman in shop was very helpful, but not pushy. Delivery people were quick, efficient and helpful. Daughter very pleased with bed.

Rated 5 out of 5 stars

Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... See more

Company replied

Rated 5 out of 5 stars

We had been putting off buying new bed. The choice of beds now available since we bought our old bed is mind boggling. We decided to keep it local and visit the Hastings store. We were fortunate en... See more

Company replied

Rated 5 out of 5 stars

A bright and modern showroom. Excellent staff who greet customers and then leave to walk around the showroom themselves and when called over to assist, they are helpful and knowledgeable.

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Hastings392

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, United Kingdom

  • 1424420138

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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4.9

All reviews

(334)

26,554 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant, helpful, knowledgeable

Can’t find one bad thing to say, Martin and staff at the Hastings branch were very helpful and understanding they didn’t pressure or over sell friendly, helpful, knowledgeable made the whole experience of choosing and buying a new bed very comfortable experience thank you guys really appreciated all your help from start to finish.

April 9, 2025
Unprompted review
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Reply from Bensons For Beds - Hastings392

We're thrilled to hear about your amazing experience at our Hastings branch! Providing a comfortable and pressure-free buying experience is what we strive for. Thank you for choosing us and for your kind words. We hope you enjoy your new bed!

Rated 5 out of 5 stars

Very good salesman not to pushy and…

Very good salesman not to pushy and explained everything ckearly

March 31, 2025
Unprompted review
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Reply from Bensons For Beds - Hastings392

We're happy to hear that the salesperson provided a clear explanation without being too pushy. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Professional, Courteous and Friendly

From the time I entered the shop, Martin made me feel listened to and provided excellent customer service. The bed and mattress arrived exactly when promised and set up in a trice. The gentlemen who delivered the mattress were friendly, courteous and professional. The bed itself is even better than I had hoped.

March 14, 2025
Unprompted review
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We appreciate you taking the time to share your experience. It's great to hear that you felt listened to and received excellent customer service. We're also pleased the delivery was prompt and professional, and that you are happy with your new bed. Thank you for choosing us, Megan at Customer Care

Rated 5 out of 5 stars
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We appreciate your positive feedback and are so glad you were happy with our service. Thank you for choosing us, Megan at Customer Care

Rated 5 out of 5 stars

Very helpful polite and good knowledge

Very helpful polite and good knowledge

March 3, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We're happy to hear that our team was helpful, polite, and knowledgeable! Thank you for your positive feedback, Megan at Customer Care

Rated 4 out of 5 stars

Friendly help offered and good advice…

Friendly help offered and good advice offered

February 23, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We're happy to hear that you found our team helpful and that our advice was beneficial to you. Thank you for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Staff were great

Wide range of beds, very pleased with the level of service given.

February 9, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We're pleased you found a wide range of beds and were very happy with the service you received. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Good knowledge of member of staff

Good knowledge of member of staff, friendly persona, very helpful

January 20, 2025
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Reply from Bensons For Beds - Hastings392

We're happy to hear that our staff's knowledge and friendly attitude were helpful! We appreciate your positive feedback and support.
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Great experience here on Sunday

Great experience here on Sunday. Very helpful. Very informative. Really nice staff.

January 22, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We appreciate you taking the time to share your experience! We are happy to hear that our team was helpful and informative. Thanks for your support, Megan at Customer Care

Rated 5 out of 5 stars

Good service

Good service, friendly, knowledgeable staff

January 9, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We're delighted you had a positive experience with our helpful and informed team! Thank you for your kind words about our service, Megan at Customer Care

Rated 5 out of 5 stars

Wardrobe great deal

Very helpful and got a great deal

January 6, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We are so glad we could help and that you got a great deal. Thank you for sharing your positive experience with us!
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

In safe hands choosing a mattress

Adam was so knowledgeable. First he asked questions to find out what our needs were. That narrowed it down to 6 mattresses. Then we tried them all. We went round a few time. Adam would answer all questions and was so helpful. We can’t recommend Adam and Bensons For Beds enough.

January 2, 2025
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Reply from Bensons For Beds - Hastings392

We're happy to hear that you found the advice so helpful and informative. It's great to know the team member assisted you in finding the perfect mattress. We appreciate you recommending us, Megan at Customer Care

Rated 4 out of 5 stars

Friendly helpful staff

One of the staff members asked if I needed help, I told him which type of bed that I wanted and price range & he showed me the 2 beds on display & said I will leave you to it but ask if you need any help, I like that not being pestered. I decided which one & sorted the colour too.

January 2, 2025
Bensons For Beds - Hastings392 logo

Reply from Bensons For Beds - Hastings392

We appreciate you taking the time to share your experience. We're glad to hear that you appreciated the staff member's helpfulness and the space to choose your bed. Thank you for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Excellent service at Bensons for beds.

Excellent service at Bensons for beds.
We needed a new mattress having purchased a very expensive rubbish one two years ago so we were slightly apprehensive of what we might get.
Adam the salesperson at Bensons for beds in Hastings was extremely helpful very polite and professional without being pushy, he gave us plenty of advise and allowed us plenty of time to try different mattresses and make our minds up.
We made a choice and he was very helpful going forward with the purchase, the mattress was delivered on time by a very polite and pleasant delivery team and we are now benefiting from a very good mattress thanks to Bensons for beds, with this complete experience we will definitely return to shop here next time we need a mattress, we are confident we have made an excellent choice.

November 27, 2024
Rated 5 out of 5 stars

excellent

excellent service! very pleased with the sale person from the shop!!!

November 23, 2024
Rated 5 out of 5 stars

Great service at Benson's.

We walked into an empty showroom and were greeted almost straight away. Our salesperson listened carefully to what we felt we were looking for and asked some pertinent questions before showing us a range of mattresses which we were encouraged to try. I cannot imagine that he could have been more helpful and we left the store, having ordered a bed base and mattress.

November 4, 2024

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