We was not rushed into purchasing a new bed. We were able to try out the mattresses and took our time to pick out the one we wanted. We were given information about everything from colours to sizing... See more
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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The staff in store were professional and friendly, offering the right amount of help without being pushy. When we ordered a mattress all options were given to us. The staff who delivered the mattress... See more
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A great experience in my second purchase of a new bed and mattress, especially in the discount sale. The sales team were knowledgeable, helpful and did not pressure us at all. They left us to take o... See more
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Gail at the Mansfield Bensons for Beds is wonderful! She’s incredibly knowledgeable, friendly and helpful without ever being pushy. She really took the time to understand what I was looking for, talke... See more
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Company details
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.9
Excellent
793 reviews
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Really nice product and great service
Really nice product and great service. Only slight negative was a light fitting got broken
April 29, 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your feedback — we’re really pleased you’re happy with the product and service. We’re sorry to hear about the light fitting and appreciate you letting us know. We are pleased to see that this has been resolved for you.
Delivery and Service
The two guys who delivered the bed were brilliant, very professional and explained everything has they went along.
Would highly recommend these two to deliver the bed.
The bed is fantastic and very good quality
April 26, 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much! 😊 We’re thrilled our delivery team took such great care and that you’re loving the bed. Enjoy the comfort—and thanks for the recommendation! 🛏️✨
Reply from Bensons For Beds - Mansfield501
Thank you! 😊 We’re delighted to hear you’re happy with both the product and the service. Enjoy your purchase and sleep well,
Megan | Customer Care Specialist
Went in store Mansfield sales men was…
Went in store Mansfield sales men was very helpful . Ordered mattress online as wasn’t sure what size we wanted
April 25, 2026
Reply from Bensons For Beds - Mansfield501
Thank you! 😊 We’re glad the Mansfield store team were so helpful and that ordering online worked well for you while you decided on the size. Best of both worlds—enjoy your new mattress,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We’re so pleased to hear Gail made you feel welcome and was so helpful — that friendly touch really makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜
Friendly helpful staff and good range…
Friendly helpful staff and good range of products to try. Ryan had good product knowledge without being pushy.
April 10, 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your lovely feedback! We’re delighted to hear you found our team friendly and helpful, and that Ryan’s product knowledge helped you feel confident without any pressure. It’s great to know you enjoyed trying out our range too.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivery on time and the 2 young men…
Delivery on time and the 2 young men who deliver it were brilliant they did every thing and well manard old mattress hurting my back new one so much better
April 16, 2026
Reply from Bensons For Beds - Mansfield501
Really appreciate your review! We’re pleased the delivery team were brilliant and handled everything so well. We’re glad the new mattress is making such a difference.
We're always here if you need anything else,
Megan | Customer Care Specialist🌟
Knowledgable sales assistant (Gail)
Knowledgable sales assistant (Gail), who was also friendly and helpful with getting us the best for our daughters needs.
April 15, 2026
Reply from Bensons For Beds - Mansfield501
Really appreciate your review — Gail will be thrilled to hear her helpful and caring approach made a difference.
Until next time, thank you!
- Megan | Customer Care Specialist💤
Emma was brilliant
Emma was brilliant. My wife and I walked in with some specific requirements and she walked and talked us through all the options. We ended up with the perfect mattress for us and we're dead pleased. Thank you
April 5, 2026
Reply from Bensons For Beds - Mansfield501
We appreciate your fantastic feedback! We're so pleased that our team member helped you discover the ideal mattress to meet your needs. Thank you for sharing your experience!
Team Bensons
New mattress delivery and old matress removable experience.The mattress we bought from the…
The mattress we bought from the showroom was what we were looking for, the sales assistant was informative, polite and friendly. The discount on offer was the clincher. Delivery was seamless, the tracker facility was great,the delivery was well within the time slot given. The two young men who removed the old matress and delivered the matress were very efficient, polite and friendly, they unwrapped the mattress gave us instructions about leaving the mattress to fully inflate and air ect. and removed all the packaging, we cannot praise them high enough! Now the only thing left is to sleep on it.
April 13, 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much for such a detailed and thoughtful review! We’re delighted you found the perfect mattress, enjoyed the discount, and felt well supported by our showroom team. It’s great to hear the delivery process, tracker, and service from our delivery crew exceeded expectations — we’ll be sure to pass on your very kind words. Now for the best part… enjoy a great night’s sleep,
Megan | Customer Care Specialist! 🛏️✨
Great Service & Highly recommend
Great Service, highly recommend and very knowledgeable especially Jordan at Mansfield Store.
Great prices and loads of choices
April 9, 2026
Reply from Bensons For Beds - Mansfield501
Thanks so much for the amazing review! 🙌 We’ll be sure to pass the shout‑out to Jordan at our Mansfield store — great service, great prices, and plenty of choice is what we love to hear! Hope to see you again soon,
Megan | Customer Care Specialist😊
Consider what you sleep on
A clear understanding of the product and process, all questions answered by the lady member of staff. We came away totally satisfied.the Mansfield branch were so helpful.Thank you.
April 9, 2026
Reply from Bensons For Beds - Mansfield501
We’re delighted to hear that our Mansfield team provided clear guidance on both the product and the process, ensuring all your questions were fully answered. It’s wonderful to know you left feeling completely satisfied. Thank you for taking the time to share your experience.
💜 Thank you for your positive review – Lauryn at Customer Care
Great service from Jordan
Great service from Jordan
Excellent range of beds and mattresses with good Easter discounts
April 7, 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for the great review! 😊 We’re so pleased to hear Jordan looked after you so well. It’s fantastic that you enjoyed our wide range of beds and mattresses—and even better that you made the most of our Easter discounts! 🛏️🌸 Enjoy your new purchase and thanks for choosing us,
Megan | Customer Care Specialist
New bed time
Staff in the shop were well informed and helpful.
Communication was excellent.
Delivery guys were impeccable to be fair.
April 1, 2026
Reply from Bensons For Beds - Mansfield501
Lovely feedback! We’re so glad the team and delivery crew impressed you 😊🚚
Hope to see you again in the future,
Megan at Customer Care!💜
Reply from Bensons For Beds - Mansfield501
Thank you! 😊 We’re really pleased to hear everything was on time and that you received great service. Your feedback is much appreciated,
Megan | Customer Care Specialist🌟
Being able to try the mattress out in the store is so valuable and a must in my eyes , to make sure you chose the right mattress just for you it’s your personal experience.
Being able to try the mattress out in the shop . I tried several out . The lady was very kind and friendly and polite , she gave me a pillow to try and told me everything about caring for the mattress as well . She left me to try them for a short while and told me what ones to try. She was so helpful she said take your time and I’ll come back over to you in a short while. If I had any questions she said just ask .
April 3, 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear you were able to try out several mattresses in our shop! It's great that our team member was kind, friendly, and helpful while providing you with information and space to choose. Thank you for your positive feedback.
From the lady helping us choose the…
From the lady helping us choose the best bed for us to the guys who delivered and assembled the bed all very helpful and friendly
April 4, 2026
Reply from Bensons For Beds - Mansfield501
We appreciate your positive feedback! 😊 We're so glad the team, from helping you choose the best bed to delivery and assembly, were helpful and friendly.
Reply from Bensons For Beds - Mansfield501
Thank you! 😊 We’re delighted to hear you received excellent service, found the staff friendly, and got exactly what you wanted quickly. We really appreciate your feedback,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Mansfield501
Thank you for the great feedback! 😊 We’re so pleased to hear you’re happy with the product and that our customer service was fantastic.
We truly appreciate your feedback.
Megan at Customer Care
Excellent service
Excellent service. Gail in the Mansfield store was very helpful, plenty of communication with updates on our order and delivery time frame.
Delivery information received before the delivery was due and phone call received 1 hour prior to delivery.
Delivery drivers were very prompt and courteous, bed was delivered to the room that we required.
Will definitely purchase again.
March 20, 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much for the wonderful review! 😊 We’re delighted to hear Gail at our Mansfield store was so helpful and kept you fully updated throughout your order. It’s great to know the delivery information, calls, and timings all ran smoothly, and that the drivers were prompt, courteous, and placed everything exactly where you needed it. We really appreciate your kind words and are thrilled you’d choose to purchase with us again,
Megan | Customer Care Specialist✨
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