Bensons For Beds - Rayleigh543 Reviews 

309
•
TrustScore 5 out of 5

4.8

Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB

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Rated 5 out of 5 stars

From the first time we went to the showroom we received immaculate service, right through to delivery day. The store manager was incredibly knowledgeable and helped us decide what was best for us. The... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience at Benson's for bed, the salesman was very helpful he did not pressurise us even though we spent such a long time in the shop trying every bed! Hopefully we have chosen... See more

Company replied

Rated 5 out of 5 stars

Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more

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Rated 4 out of 5 stars

Great instore experience. The chap who dealt with me, Hamza, was really professional and seemed to go the extra mile. I was tested for mattress tension and shown at least 5 mattresses and different be... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Rayleigh543

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom

  • 1268776376

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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4.8

All reviews

(309)

26,637 reviews in the last 12 months

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Rated 5 out of 5 stars

Was welcome as we entered the store…

Was welcome as we entered the store Vicky helped was chosening are new bed explained all the different types and broke down the costs with the extra discounts due to the offers that were on we not only brought a bed and mattress we also got a new mattress for are granddaughter.

December 31, 2023
Rated 5 out of 5 stars

Great experience

We were looking for a new bed for my parents. Helen was helpful, patient and knowledgeable.
What could have been a stressful trip became a pleasure
Many thanks

December 27, 2023
Rated 5 out of 5 stars

Great product at great price

Great product at great price. Excellent customer service, from purchase through to communications and delivery. Would recommend and use again. Thank you.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

polite and informative shopping day

as soon as we went into the store in rayleigh we were greeted by a member of staff who asked if she could help in any way when i asked about the mattress on show she ran through about the different types and prices at no time did we feel under obligation to buy there and then but thanks to helen who was very helpful we purchased a mattress.

November 8, 2023
Rated 1 out of 5 stars

Purchased a mattress and two pillows

Purchased a mattress, mattress protector and 2x pillows.
The pillows were so uncomfortable we tried to return the next day, to then be told they cannot be returned. This was not advised at time of purchase, nor was there any signage in store to this effect. Pillow’s were £158!!
Will never use Benson for Beds again!!

October 29, 2023

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