We came across Bensons for Beds by chance while searching for a new bed and finally found exactly what we were looking for. Our experience in the store was excellent. Arif greeted us warmly, took the... See more
Company replied
Location
Switch locationUnit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
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Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... See more
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Nadeem was extremely helpful and patient with my specific requirements measurements and queries. There wasnt pressure to make a decision at that time. He left me the space to decide and come back to... See more
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The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... See more
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Company details
About Bensons For Beds - Reading Forbury496
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, United Kingdom
- 1189560813
4.7
Excellent
476 reviews
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The sales assistant was super helpful
The sales assistant was super helpful, showed us a few suitable options based on our requirements and the process was quick and easy!
April 1, 2025
Reply from Bensons For Beds - Reading Forbury496
We appreciate your feedback! We're happy to hear that our sales assistant was helpful in showing you suitable options, and that the process was quick and easy for you. Thank you, Megan at Customer Care
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that you found our prices agreeable and the purchasing process straightforward. Thank you for your feedback, Megan at Customer Care
Great customer service
March 23, 2025
Reply from Bensons For Beds - Reading Forbury496
Thank you for taking the time to leave us this positive feedback Karl!🙌 Sleep well, Megan at Customer Care
Reply from Bensons For Beds - Reading Forbury496
We appreciate your feedback and are so glad you found our service professional. Thank you for choosing us and for your time, Megan at Customer Care
Delivery on time by a polite team of…
Delivery on time by a polite team of technicians who were cheerful and efficient.
March 18, 2025
Unprompted review
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that our team's punctuality, politeness, cheerfulness, and efficiency impressed you! Thank you for your positive feedback, Megan at Customer Care
saleman is very helpful and answers…
saleman is very helpful and answers questions quickly
March 16, 2025
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that our salesperson was helpful and quick to answer your questions. Thank you for your positive feedback, Megan at Customer Care
fantastic experience
fantastic experience, sales man polite, professional and knowledgeable
March 4, 2025
Reply from Bensons For Beds - Reading Forbury496
We're glad you enjoyed your experience. It's wonderful to hear that our team member was polite, professional, and knowledgeable. Thanks for your feedback, Megan at Customer Care.
Bad experience at Benson for Beds Forbury Retail park shop
For sure the staff at Benson for Beds in Forbury Retail Park are very impolite (even for children) and no wonder why hardly see any customers in the shop.
February 15, 2025
Unprompted review
Reply from Bensons For Beds - Reading Forbury496
We appreciate your feedback and are sorry to hear that you experienced impolite service. We'll address this to ensure a better experience for everyone. Take care, Megan at Customer Care
Friendly informative staff.
February 14, 2025
Reply from Bensons For Beds - Reading Forbury496
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Take care, Megan at Customer Care
A satisfactory and great shopping…
A satisfactory and great shopping experience at Reading with Ishry, the assistant manager, who is polite and helpful with our purchase and accommodative to our requirements.
February 8, 2025
Reply from Bensons For Beds - Reading Forbury496
We appreciate you sharing your shopping experience. We're happy to hear that our assistant manager was polite, helpful, and accommodative to your needs. We value your feedback, Megan at Customer Care
5 STARS. Our experience from entering the…
5 STARS.
Our experience from entering the Reading Forbury Branch was very positive. We were helped by Richie to find the correct headboard in the colour we were looking for. He was also very helpful in arranging our delivery.
We would recommend visiting the Reading Branch for a good experience.
January 14, 2025
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that you had a positive experience at the Reading branch. We appreciate you mentioning the assistance you received in finding the perfect headboard and arranging delivery. Thank you for recommending us, Megan at Customer Care
Reply from Bensons For Beds - Reading Forbury496
We appreciate your feedback! Our team is glad that our expertise and assistance met your needs and that you had a great selection.
Thank you, Megan at Customer Care
Nice beds, friendly and helpful staff
Nice selections of beds
Friendly, helpful and professional staff.
Ishry was very helpful and showed us around and explained in details the options available for bed frames, mattresses and headboards.
January 11, 2025
Reply from Bensons For Beds - Reading Forbury496
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and professional, and that you found our selection of beds to your liking. Thank you for the positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Reading Forbury496
We're glad the salesperson was helpful and personable. We appreciate your feedback and your time, Megan at Customer Care
Many thanks for professional help in…
Many thanks for professional help in choosing a bed and mattress. The bed and mattress are made of the highest quality materials. I recommend it, thanks.
December 29, 2024
Reply from Bensons For Beds - Reading Forbury496
We appreciate your feedback! We're happy to hear that you received professional help in selecting your high-quality bed and mattress. Thank you for your recommendation, Megan at Customer Care
Quick and efficient staff
January 24, 2025
Reply from Bensons For Beds - Reading Forbury496
We appreciate you pointing out our staff's efficiency. It is wonderful to know that you received prompt service from our team!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Reading Forbury496
We appreciate your feedback and will work on improving our support. Thank you for your review, Megan at Customer Care
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that you found a good selection of mattresses and that our staff was helpful and friendly! Thank you for your review, Megan at Customer Care
Good experience
Good experience. The manager was very helpful and I am happy with the purchase!!
January 15, 2025
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that you had a good experience and that our manager was helpful. Thank you for your purchase and positive feedback! Take care,
Megan at Customer Care
Ishry was great!
This review is very late but Ishry helped me choose a mattress that works best for me! Managed to organise delivery of my mattress which I have recently easily changed due to issues with the house sale taking longer than expected. Can’t wait to try out the new mattress!
December 1, 2024
Reply from Bensons For Beds - Reading Forbury496
We're happy to hear that we could help you find the perfect mattress! We appreciate your patience regarding the delivery changes and are glad we could assist. We hope you enjoy your new mattress, Megan at Customer Care
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