My Wife was ill at the time and mattress needed replacement [over 30 years old]. Nurses insisted on 9in, and its comfortable. My Wife never made it to return to our home & I find impossible to lift o... See more
Company replied
Location
Switch locationUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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Great experience buying at Reading store as the Reading store staff helped me in buying beds and mattress for a good deal. I haven’t received my products as they are scheduled 3 weeks from the day I... See more
Company replied
The sales lady was knowledgeable and helpful and the delivery men, John and Tom were polite and efficient. On a very rainy day, they were careful to make sure the packaging was dry before taking it up... See more
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The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... See more
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Company details
About Bensons For Beds - Reading388
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, United Kingdom
- 1189337973
4.7
Excellent
310 reviews
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We were shown a wide range of suitable…
We were shown a wide range of suitable mattresses and given time to choose, no pressure
October 24, 2026
Reply from Bensons For Beds - Reading388
Thank you for your kind words! We're thrilled to hear you enjoyed our selection and felt no pressure while choosing your mattress. Our goal is to help you find the perfect fit. We appreciate your support and look forward to serving you again!
My Wife was ill at the time and…
My Wife was ill at the time and mattress needed replacement [over 30 years old]. Nurses insisted on 9in, and its comfortable. My Wife never made it to return to our home & I find impossible to lift on my own so only getting one side use. Shame just too heavy, cost a lot of money which in the circumstances feel I have wasted scarce funding. RBH errors killed my Wife, she died unexpected in April. May begin to look for a less heavy mattress.
February 21, 2026
Reply from Bensons For Beds - Reading388
We are deeply sorry to hear about your wife's passing and understand how difficult this time is for you. Your feedback regarding the mattress weight is important to us, and we will take it into consideration. Please reach out to us directly if you need assistance or have any questions.
Great experience buying at Reading…
Great experience buying at Reading store as the Reading store staff helped me in buying beds and mattress for a good deal. I haven’t received my products as they are scheduled 3 weeks from the day I book .
October 21, 2026
Reply from Bensons For Beds - Reading388
We are glad you enjoyed your experience with our helpful team and secured a great deal. We appreciate your patience while waiting those three weeks for the delivery of your new bed and mattress, and we hope you thoroughly enjoy them once they arrive.
Team Bensons
Friendly helpful service
The sales lady was knowledgeable and helpful and the delivery men, John and Tom were polite and efficient. On a very rainy day, they were careful to make sure the packaging was dry before taking it upstairs.
October 21, 2026
Unprompted review
Reply from Bensons For Beds - Reading388
Thank you for your wonderful feedback! We are delighted to hear that you received such helpful service in-store and that our delivery team took such great care to protect your items from the wet weather. Ensuring your purchase arrives safely and in perfect condition is always our priority. We appreciate your support and hope you enjoy your new purchase!
Team Bensons
Great Customer Service
Great service from Sami, knowledgeable, attentive and not pushy
October 7, 2026
Reply from Bensons For Beds - Reading388
Thank you for your kind words! We're thrilled to hear that Sami provided you with excellent service. Our team strives to be knowledgeable and attentive while ensuring a comfortable experience for our customers. We appreciate your feedback and look forward to serving you again!
Very helpful and informative
Very helpful and informative. Allowed time to make up my own mind.
September 20, 2026
Reply from Bensons For Beds - Reading388
Thank you for your positive review! We pride ourselves on providing helpful and informative service, and we always want our customers to feel empowered to make their own decisions. We appreciate your support!
Great Service Experience with Benson
I would like to commend Benson for his clear introduction and polite attitude. I am very satisfied with his service.
September 17, 2026
Reply from Bensons For Beds - Reading388
Thank you for the kind words about Benson! We are thrilled to hear that he provided excellent service to you. We will make sure to pass on your commendation to him. Thank you for choosing our business.
Rather mixed bag
Rather mixed bag.
The woman we dealt with in Reading store didn't listen and was not very good, however customer services and the Reading Store manager was really helpful and after several months we now have a mattress that is perfect. The fact they but its right is great although it shouldn't have happened in the first place
September 14, 2026
Reply from Bensons For Beds - Reading388
Thank you for your honest feedback. We apologize for the mixed experience you had in store, but we are thrilled that our customer service team and store manager were able to assist you and provide a perfect mattress. We strive to always meet and exceed our customer's expectations. Thank you for choosing us!
Good quality product
Good quality product at reasonable price, excellent delivery crew
September 11, 2026
Reply from Bensons For Beds - Reading388
Thank you for the great review! We strive to provide quality products at affordable prices, and our delivery crew takes pride in their excellent service. We appreciate your business and hope to see you again soon.
Our advisor in Reading
Our advisor, Sani was amazing. Very helpful, knowledge and patient. Thank you - we can't wait for our mattress and headboard.
September 3, 2026
Reply from Bensons For Beds - Reading388
Thank you for your kind words! We're so happy to hear that Sani provided you with exceptional service. We hope you love your new mattress and headboard. Thanks for choosing Bensons for beds
Good range of products that suited our…
Good range of products that suited our needs and space. Muhammed was very helpful in finding was what fitted our needs.
September 1, 2026
Reply from Bensons For Beds - Reading388
Hi Martin,
Thank you for your lovely feedback! 😊 We're delighted to hear that you found a great range of products to suit both your needs and your space. It's wonderful to know that Muhammed was so helpful in guiding you towards the right choice and ensuring you found the perfect fit.
We'll be sure to pass on your kind words to Muhammed, who will be thrilled to hear he made a positive difference to your experience. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
Absolutely beautiful experience with…
Absolutely beautiful experience with Manager Called MO.
Guide me and explain everything clearly about mattress which suite my requirements.
August 29, 2026
Reply from Bensons For Beds - Reading388
Thank you for your kind words! We're glad that you had a positive experience with our manager, Muhammad, and that he was able to guide you towards the perfect mattress for your needs. We hope you enjoy your purchase and we always strive to provide the best customer service possible.
Patient and helpful sales staff
Patient and helpful sales staff. Delivery was on time and efficient. Time will tell if the mattress I bought is value for money but so far, it's very comfortable and appears to be good.
August 20, 2026
Reply from Bensons For Beds - Reading388
Thank you for the positive review! We take pride in our knowledgeable and helpful sales staff and we're thrilled that your delivery experience was smooth. We're confident that your new mattress will provide amazing comfort for years to come. Thank you for choosing us!
Very welcoming
Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after with mental clarity. Laid down on the bed I fell for the previous week and tried same make but different firmness but I made my decision there! Bed purchased! Thank you Rita for bearing with me on my mattress searching journey!
August 11, 2026
Reply from Bensons For Beds - Reading388
Thank you so much for your kind review! It was a pleasure helping you find the perfect bed for your needs. We strive to make sure every customer feels comfortable and confident in their purchase. Happy sleeping! 😊
Communication regarding manufacture and…
Communication regarding manufacture and delivery was very good.
Fitters were very good and removed all rubbish before they left.
August 10, 2026
Reply from Bensons For Beds - Reading388
"Thank you for sharing your positive experience with our communication and delivery process. We are happy to hear that our fitters were able to provide excellent service. We appreciate your business and look forward to working with you again!"
Sami was very helpful and made the…
Sami was very helpful and made the process much easier
August 4, 2026
Reply from Bensons For Beds - Reading388
We're so pleased to hear that our team member was very helpful and made the process much easier for you. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Reading388
We're so pleased to hear that our team member in the store was extremely helpful. Thank you for sharing your positive experience with us!
great experience!
lovely time in store with someone patiently assisting us for around an hour. all items ordered arrived in perfect condition. pillows were very well presented. delivery drivers were lovely and took the mattress upstairs to the room and removed all packaging and took with them. lovely easy friendly service. we'll be back!
July 9, 2026
Reply from Bensons For Beds - Reading388
We're so pleased to hear about your lovely experience in our store and that our team provided patient assistance. It's wonderful that your items arrived in perfect condition and that our delivery drivers were so helpful and friendly. We look forward to welcoming you back!
Great experience
Great experience, if it was not for the staff Angi we wouldn’t have bought the beds . She explained and showed us all the beds that we were looking for . Put extra effort to let us take our time to decide and place order. No pressure at all .
We came to get one bed and ended up buying two with mattress. Waiting for delivery
July 7, 2026
Reply from Bensons For Beds - Reading388
We're so pleased to hear about your wonderful experience and that our team member provided such excellent service. It's fantastic that you felt no pressure and found exactly what you needed!
Team Bensons
Very helpful advice given by Shayne on…
Very helpful advice given by Shayne on mattresses, no hard sell, just good information.
June 25, 2026
Reply from Bensons For Beds - Reading388
We're delighted our team provided helpful advice and good information. Thank you for your kind feedback!
Team Bensons
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