Our experience was made really special with Linda from the Uddingston Branch, put my wife on a bed machine to see what mattress was most comfortable for her and showed us the range from her results... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was p... See more
Company replied
The guys delivering my new mattress were impeccable, as has the service from Bensons For Beds been throughout. They called in advance, arrived on time and their delivery was professional and friendly.... See more
Company replied
The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... See more
Company replied
Company details
About Bensons For Beds - Uddingston650
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom
- 1698801979
4.7
Excellent
485 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bensons For Beds - Uddingston650
Thank you for your kind words Jacqueline! We’re so pleased to hear our team was warm, attentive, and knowledgeable—it’s exactly what we strive for!
See you next time! Megan at Customer Care 😊
Good selection
Great selection of beds and mattresses to choose from. Friendly, helpful, knowledgeable staff who left us to browse at our own leisure and were on hand to help with any queries we had.
January 9, 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your lovely feedback Lisa! We’re thrilled you enjoyed the wide selection and felt comfortable browsing at your own pace. Our team is always happy to be on hand when needed—so glad that came through! Thanks again for your support – we truly appreciate it! Megan at Customer Care😊
Happy to part with our money.
Great friendly, knowledgeable staff. Great price for our purchase.
December 31, 2025
Reply from Bensons For Beds - Uddingston650
We appreciate your kind words! We are happy our knowledgeable staff provided a great experience and price. Thank you for your positive review – Lauryn at Customer Care 💜
Went in on Sunday 28th to buy a new…
Went in on Sunday 28th to buy a new mattress.
Everything was very easy from trying out mattresses to purchasing it from Sandra(I think her name was)
Would recommend
December 28, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that buying a new mattress was easy, from testing to purchase. We appreciate your recommendation and thank you for your positive review – Lauryn at Customer Care 💜
Uddingston store
We were served by Sandra at the Uddingston shop. She helped us work our way through what we were looking for and how check prices etc, with or without headboard, end board, ottoman or drawers. Sandra was very knowledgeable, friendly an helpful. All the staff were friendly but we waited for Sandra as we had spoken to her before.
December 28, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you found our team to be friendly and helpful during your visit to our Uddingston shop. We appreciate you taking the time to share your positive experience with us. It's great to know that you felt supported while exploring our options. Thank you for your review - Lauryn at Customer Care
Excellent service
From showroom to delivery we were treated in a very good way.
December 11, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We appreciate you letting us know you were treated very well from the showroom to delivery. We're so glad you had a positive experience!
Staff very attentive couldn’t do enough…
Staff very attentive couldn’t do enough for us, spoke us through everything from start to finish of our purchasing journey, would definitely recommend.
December 15, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that our staff was so attentive and helpful during your purchasing journey! Thank you for recommending us; we appreciate your positive feedback.
Thank you, Team Bensons - Jess
Maureen that assisted us was fantastic
Maureen that assisted us was fantastic, very helpful and knowledgeable about a wide range of products letting us make a informed choice
December 6, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We appreciate you sharing your experience! We're so glad to hear that you found our team member fantastic, helpful, and knowledgeable, allowing you to make an informed choice.
Thank you, Jess - Team Bensons
From beginning to end all you needed to know. …
Very helpful explaining the different mattresses, bases and headboards. Explaining care of your new mattress and to call if experiencing any difficulties.
What to expect on delivery. And phone numbers if future problems.
December 3, 2025
Reply from Bensons For Beds - Uddingston650
Thank you for your lovely feedback! 😊 We’re so pleased to hear our team took the time to explain everything—from mattress care to delivery expectations and future support. It’s great knowing you feel informed and confident about your purchase. If you ever need us, we’re just a phone call away,
Megan at Customer Care
Delivery men were so helpful and…
Delivery men were so helpful and couldn’t do enough for me to make delivery possible whilst decorating was ongoing
5 stars to both of them brilliant friendly guys who were so helpful, nothing was a bother to them
November 29, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that the delivery team was so helpful during your decorating! It's great to know they went above and beyond to make your delivery possible and that you found them friendly and accommodating. Thank you for your positive feedback!
– Thank you, Jess- Team Bensons
When we entered the shop a lovely lady…
When we entered the shop a lovely lady called Heather dealt with us she was very efficient and explained everything in detail and helped us decide the best deal for us
December 2, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that our team member was able to help you find the best solution. Thanks for your feedback.
It’s all about the staff
It’s all about the staff. Maureen was amazing. She looked after us and made spending a pile of money on something really bland a good experience. There is nothing cool about buying a mattress but the science behind it and experience dealing with Maureen made it much easier.
November 29, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're glad you enjoyed your experience. It's wonderful to hear that our team made your purchase easier and more enjoyable. Thank you for your positive feedback; we appreciate it.
Delivery drivers were extremely careful…
Delivery drivers were extremely careful handling the heavy boxes and took them in to my home and left them exactly where u requested
November 21, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
Thank you for sharing! We’re so glad our delivery team handled everything with care and placed your items exactly where you wanted. Enjoy your new purchase,
Megan at Customer Care!
Friendly, helpful. Huge selection!
Friendly, knowledgeable helpful sales person. Huge selection to choose from. A very pleasant purchasing experience!
November 24, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you found our salesperson helpful and knowledgeable, and that you had a pleasant purchasing experience with our large selection. Thank you,
Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
We’re so glad to hear our team was helpful and made the ordering process quick and easy! That’s exactly the experience we aim to deliver.
Thank you for your positive review – Lauryn at Customer Care 💜
Maureen helped me understand the…
Maureen helped me understand the different types of mattresses available and her deep insight was valuable in helping me to make an informed decision. She offered her opinion after listening to my needs, but she didn't impose her opinion. She was friendly and a joy to buy from.
November 17, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you found the insights valuable and that you felt supported in making your choice. We appreciate you mentioning the friendly service you received. Thanks for your feedback,
Megan at Customer Care
The staff member Sandra was very…
The staff member Sandra was very helpful and knowledgeable.
November 15, 2025
Reply from Bensons For Beds - Uddingston650
We appreciate you sharing your experience with us. We're so happy to hear our staff member was helpful and knowledgeable!
Please feel free to recommend us to friends and family!
Megan at Customer Care
Exceptional service
Uddingston store manager was very professional,no pressure put on to buy goods,listened well to my needs.
November 14, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that the store manager in Uddingston provided such professional service! We appreciate you taking the time to share your positive experience,
Megan at Customer Care
Excellent company to deal with
Excellent company to deal with, excellent communication, highly recommend 😊😊😊😊😊
October 20, 2025
Reply from Bensons For Beds - Uddingston650
We appreciate you taking the time to leave us such a wonderful review! We are happy to hear that you had a positive experience with our communication. Thank you for your review – Lauryn at Customer Care 💜
Happy Customer
Heather was very welcoming when we arrived in the store, she asked what we were looking for and then explained the layout of the showroom and how Bensons could help us find a mattress to suit our needs. Heather then let us browse the store without hovering over us whilst continuing to check in with us periodically to offer advice. Overall a nice relaxed visit with a lovely member of the team.
October 18, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you had a nice, relaxed visit and appreciate the positive feedback regarding the team member. We're glad that they were able to assist you in a helpful and informative way. Thank you for your positive review! – Lauryn at Customer Care 💜
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.