Great service in store from Owen at Weston Super Mare, very knowledgeable, helpful and no pressure. Great interest free credit offer and prices for brand name quality. Helpful order progress updates... See more
Company replied
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
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Great service in store from Owen at Weston Super Mare, very knowledgeable, helpful and no pressure. Great interest free credit offer and prices for brand name quality. Helpful order progress updates... See more
Company replied
Just visited the Weston SuperMare branch and bought a mattress of the outstanding Irfan who really was an excellent ambassador for your company. He listened to what we thought we wanted and then expla... See more
Company replied
The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... See more
Company replied
Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... See more
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Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, United Kingdom
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The salesman was very helpful had good knowledge of the beds.
We went to the Weston-super-Mare branch looking for a new king size bed. We were welcomed to the store and given free reign to try any of the beds in the showroom. We were also told if we had any questions then just ask. I much prefer this approach as personally I hate pushy sales staff who barely let you get through the door before bombarding you with questions. We had as much time as we needed and finally settled on one of the first beds we tried!!
The overall experience was relaxed and we achieved exactly what we went in for, a new bed!
Bought a mattress at the weekend from your Weston Super Mare store and the lady that served us was just great. Knowledgeable but not pushy and very helpful.
The service was friendly helpful and informative without being pushy.
Excellent customer service from the team in Weston super Mare branch
My wife and I were considering changing the mattress on our bed. Ricky welcomed us into the store and enquired about our requirements. We explained in detail what we were looking for. He told us that each mattress was available in any size and was interchangeable with the different types of divan, about the various technologies available (sprung, memory foam etc), and the warranties provided with each of the price ranges. He invited us to explore the store and try out any that we might be interested in. We tried several different options and decided upon a mattress with an iGel topper. Ricky then explained the deals available if we included the divan base, the different colour and storage options. Once he showed us the power ottoman option we decided to go ahead. He gave us an excellent price, which included removal/recycling our old bed, a mattress protector, complimentary damage insurance and power lift assembly. Ricky was friendly and extremely helpful. We never felt that we were being pressured into anything, he answered all our questions and was very polite and patient during our visit. We were extremely grateful for his assistance helping us to make the best choice, and deal, for our purchase.
Great service from choosing the bed to the delivery guys.
Ricky made us feel very welcome without being too pushy and was very knowledgeable regarding his products. Went to other stores for comparison but went back to Ricky as very impressed. Thanks Ricky.
Very knowledgeable of all beds and options, friendly and helpful, didnt feel rushed.
Friendly and knowledgeable Emily was great and really understood what I wanted and helped me pick out a bed I liked but when we realised that the delivery date was TBC she then found me something that I liked even more.
Great team and great service !
Emily at your Weston super Mare branch was an invaluable source of information in helping me choose a bed. She was also friendly and not over bearing in helping me make my decision. All in all a pleasant shopping experience for me.
I was impressed with the mattress protector that came with our new mattress and bed. I then went and bought a spare on for easier bed changes
Very enthusiastic and knowledgeable salesperson
Once we had chosen mattress the purchasing details went through efficiently
Your member of staff was very friendly, very knowledgeable about the products and was very patient with me trying out a number of mattresses, some of them two or three times!
Staff were informative and very helpful, allowing us time to test suitable mattresses. Different choices shown, pros and cons discussed.
Very professional and friendly staff at Benson’s WSM
Very helpful and cheerful made choosing a bed easy very pleased with customer care.
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