Berkeley Psychiatrists Reviews 

1,646
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for their exceptional kindness, genuine empathy, and highly professional approach during important medical assessments. People note that supportive clinicians consistently make them feel comfortable, deeply listened to, and completely at ease throughout the entire process. Consumers often highlight the impressive efficiency of the overall service, noting very quick appointment scheduling and prompt delivery of reports and prescriptions. Reviewers deeply appreciate the thorough and extremely clear explanations provided regarding their specific diagnoses and subsequent treatment plans. Many individuals also value the continuous support and carefully tailored advice offered during follow-up consultations and titration.

What people talk about most

Staff

People report positive experiences with staff, highlighting that consultants, prescribers, and admin teams... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, thorough, and... See more

Customer service

Clients share positive opinions on customer_service, noting that they felt genuinely heard, respected, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient and straightforward... See more

Response time

Reviewers express high satisfaction regarding the response time and overall efficiency. Consumers report that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went so smoothly! I got an appointment literally a day after I signed up. My appointment was with Doctor Thomas Spencer and he was amazing. He made me feel very comfortable and made the app... See more

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,646)

816 reviews in the last 12 months

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Rated 5 out of 5 stars

My first ADHD appointment

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I never felt judged but understood the entire time. Thank-you. I would definitely recommend!

July 23, 2026
Rated 5 out of 5 stars

Dr Helen Whitworth was easy to talk to…

Dr Helen Whitworth was easy to talk to and I really felt seen and heard. I left my assessment feeling satisfied and reassured with the information I received. A great service that eased my mind and saved a lot of time I would have had to wait for an NHS appointment.

July 29, 2026
Rated 5 out of 5 stars

Very understanding and supportive staff.

I had a great experience in getting my diagnosis with Berkeley psychiatrists. I was very nervous in getting my adhd diagnosis as I feared I would be misunderstood and possibly feel judged or uncomfortable. This was not the case as the lady I had my consultation with ( I think named Hayley) was very reassuring, and made me feel like I wasn’t going crazy. The questions asked did not feel scripted and they went by my own experiences and needs, which made me feel comfortable in finally speaking what I have wanted to get across for years. I felt actually listened to and supported. I was then referred to a clinician called sheryl who has been very helpful in my treatment, calming my anxieties around medication and advising me on how to take them. My overall experience has been amazing and I would 100% recommend. I had troubles with my gp getting a referral, but once my RTC referral went through, I had an appointment within 1-2 weeks with Berkeley which I then got given my diagnosis and extra support, followed by an appointment the following week with the clinician. I then started my titration the following week.

July 6, 2026
Rated 5 out of 5 stars

Our experience with Berkeley…

Our experience with Berkeley Psychiatrists has been excellent. The process from enquiry, to booking, to being assessed, and diagnosed was less than two weeks. The ADHD assessment for my daughter was conducted by Dr. Taner Guvenir, who made her feel relaxed, comfortable, and calm. The assessment felt comprehensive and we left with a clear diagnosis and a titration plan, to help her move forward. I would definitely recommend.

July 29, 2026
Rated 5 out of 5 stars

Tailored and accessible care

I have had a great experience with Berkeley's Team over the preceding months - from my treating Consultant Dr Velickiene; the Pharmacist Victoria and the Admin Team, Stacey and Alan.

I am especially grateful to Victoria who listened to me and supported me with tailored advice and interventions in each of my consultations.

The service has been efficient and I have felt supported during a challenging time.

I am grateful to the entire team and would not hesitate to recommend.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Spencer was absolutely brilliant

Dr Spencer was absolutely brilliant. I was rather anxious and felt like it was going to be boring and annoying but he was friendly, allowed me to explain, ramble and tell him my concerns. He was very thorough and explained everything to me! He was brilliant. The administrative team have been brilliant as well!!

July 29, 2026
Rated 5 out of 5 stars

Dr Hollie Hearfield was a very kind and…

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD assessment. It was very comprehensive and gave him an opportunity to talk about his difficulties. Dr Hearfield made him feel at ease straight away which helped him to open up even more. She’s given us as a family a better understanding of his needs. He’s struggled with self esteem and self worth but this helped him to further understand he has a disability. We have been given a path to further help and support him and ways to increase his independence.
Would highly recommend and very grateful we found this clinic.

July 20, 2026
Rated 5 out of 5 stars

Adult female - autism

Dr. Hollie Hearfield was the kindest, most compassionate and understanding professional I’ve ever encountered (I think I’ve seen my fair share). I’m a 31 year old female who has been diagnosed with mental health problems my entire life, but I knew there was something more to it. Dr. Hearfield has given me such clarity and understanding about myself and I am so grateful for her help. I really recommend her if you’re an adult female. She made me feel comfortable immediately and it was easy to open up and be my ‘real’ self with her, nothing I said felt like too much. She is the best.
The overall service from Berkeley Psychiatrists has been amazing, so quick to respond to emails and assist with booking. I also received my report soon after which was detailed and insightful. 10/10. Thank you!

July 29, 2026
Rated 5 out of 5 stars

After my initial appointment

After my initial appointment.
I had a great nurse on my second appointment. He really helped me understand. I was quite shocked at my diagnosis and needed to process it. He took time to explain.

July 29, 2026
Rated 5 out of 5 stars

Berkeley Psychiatrists

I was referred to Berkeley Psychiatrists through the NHS Right to Choose pathway, and they absolutely delivered on their promised waiting times.

My assessment was with Rachel Smart, and I honestly couldn’t have asked for a better experience. She was professional, friendly, and easy to talk to, making what could have been a very daunting assessment feel relaxed and comfortable. Rachel kept the assessment moving at a good pace, gently keeping me focused while also taking the time to build rapport. She even shared some of her own everyday household dilemmas, which really helped put me at ease and made the conversation feel much more natural.

At the end of the assessment, Rachel explained my diagnosis with kindness and compassion. She recognised how emotional it was for me and was incredibly understanding and supportive while I processed everything.

To top it all off, I received my assessment report within just four days, which was far quicker than I expected—especially compared with the much longer wait for my son’s report from another Right to Choose provider.

From start to finish, the service was efficient, professional, and genuinely caring. I’m so grateful to Rachel and the team at Berkeley Psychiatrists and would highly recommend them to anyone considering the NHS Right to Choose pathway.

July 14, 2026

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