Berkeley Psychiatrists Reviews 

1,650
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for their exceptional kindness, genuine empathy, and highly professional approach during important medical assessments. People note that supportive clinicians consistently make them feel comfortable, deeply listened to, and completely at ease throughout the entire process. Consumers often highlight the impressive efficiency of the overall service, noting very quick appointment scheduling and prompt delivery of reports and prescriptions. Reviewers deeply appreciate the thorough and extremely clear explanations provided regarding their specific diagnoses and subsequent treatment plans. Many individuals also value the continuous support and carefully tailored advice offered during follow-up consultations and titration.

What people talk about most

Staff

People report positive experiences with staff, highlighting that consultants, prescribers, and admin teams... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, thorough, and... See more

Customer service

Clients share positive opinions on customer_service, noting that they felt genuinely heard, respected, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient and straightforward... See more

Response time

Reviewers express high satisfaction regarding the response time and overall efficiency. Consumers report that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went so smoothly! I got an appointment literally a day after I signed up. My appointment was with Doctor Thomas Spencer and he was amazing. He made me feel very comfortable and made the app... See more

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 92% of negative reviews

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4.9

All reviews

(1,650)

826 reviews in the last 12 months

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Rated 5 out of 5 stars

Berkeley Psychiatrists

I was referred to Berkeley Psychiatrists through the NHS Right to Choose pathway, and they absolutely delivered on their promised waiting times.

My assessment was with Rachel Smart, and I honestly couldn’t have asked for a better experience. She was professional, friendly, and easy to talk to, making what could have been a very daunting assessment feel relaxed and comfortable. Rachel kept the assessment moving at a good pace, gently keeping me focused while also taking the time to build rapport. She even shared some of her own everyday household dilemmas, which really helped put me at ease and made the conversation feel much more natural.

At the end of the assessment, Rachel explained my diagnosis with kindness and compassion. She recognised how emotional it was for me and was incredibly understanding and supportive while I processed everything.

To top it all off, I received my assessment report within just four days, which was far quicker than I expected—especially compared with the much longer wait for my son’s report from another Right to Choose provider.

From start to finish, the service was efficient, professional, and genuinely caring. I’m so grateful to Rachel and the team at Berkeley Psychiatrists and would highly recommend them to anyone considering the NHS Right to Choose pathway.

July 14, 2026
Rated 5 out of 5 stars

Adult ADHD diagnosis and ongoing support

I couldn’t recommend Dr Hollie Hearfield more highly. From the first appointment the process was clear and unhurried, and she guided me through the ADHD diagnosis putting me at ease and taking the time to go through everything in detail.

The support since has been just as good - we tried a couple of options before settling on lisdexamfetamine, and the difference has been life changing. I have combined type ADHD and now I can focus throughout the day into the evening. It’s helped me massively with impulse control especially around eating behaviours in the evening especially as well as being less anxious.

I’m genuinely grateful for all the support and advice which has made such a big difference for me.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Helen Whitworth at Berkeley Psychiatrists

I had my online ADHD assessment with Dr Helen Whitworth at Berkeley Psychiatrists, and the experience was excellent from start to finish. Dr Whitworth was warm, welcoming, professional and immediately put me at ease. She listened carefully, explained everything clearly, and made what I expected to be a daunting process feel completely painless. I would highly recommend her to anyone seeking an ADHD assessment.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Assessment with Dr Spencer

I recently had an ADHD assessment with Dr Spencer. He was incredibly professional and attentive throughout, taking the time to listen carefully and understand my concerns. What stood out most was how clearly he explained the diagnosis — every step was laid out in a way that felt supportive and thorough. I left the appointment feeling informed, reassured, and genuinely cared for. I highly recommend Dr Spencer to anyone seeking an ADHD assessment.

July 21, 2026
Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience with Claire, Nurse Practitioner, throughout my treatment. She has taken the time to explain how Elvanse works, what to expect during titration, and has provided practical advice, such as avoiding citrus around the time of taking the medication and the importance of eating regular meals or snacks because the medication can reduce appetite.

Claire encouraged me to contact the service straight away if I had any concerns or experienced any side effects, which has made me feel well supported and reassured throughout the process.

She has been thorough and cautious with my care, explaining that there is no rush with titration and that it is important to increase the dose gradually to find the right balance. I really appreciated this personalised approach rather than feeling pressured to increase the dose too quickly.

Claire also took the time to understand my other health conditions and concerns, ensuring they were considered when making decisions about my treatment. During my most recent appointment, she went above and beyond to resolve an issue promptly, allowing my treatment plan to continue without unnecessary delay.

Claire has always been professional, approachable, knowledgeable and compassionate. She listens, explains everything clearly, and involves me in decisions about my care. I have felt genuinely supported throughout my treatment and am very grateful for the excellent care she has provided.

July 23, 2026
Rated 4 out of 5 stars

My experience was smooth and efficient…

My experience was smooth and efficient from start to finish.
The online portal was easy to use and booking my assessment was very simple.
Compassionate and sensitive assessment.

It would be nice if patients could be notified that their referral has been received from their GP when using NHS RTC.

July 20, 2026
Rated 5 out of 5 stars

They have been very caring and…

They have been very caring and understanding and helpful people to me throughout my entire process with Berkeley. They seem to go above and beyond with options to give me a better life.

July 6, 2026
Rated 5 out of 5 stars

Nicole has been brilliant

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed my medication promptly
My right to choose has been the best decision I’ve made and I’m finally getting the help I need.

July 23, 2026
Rated 5 out of 5 stars

Excellent follow up appointment with Dr…

Excellent follow up appointment with Dr Anudha Dutta. I was worried about the follow up as I had left it longer from my last appointment than intended. Dr Anudha Dutta was very friendly, and very helpful, I felt listened to, and not only did I get a positive medication review, but many suggestions for life and work adjustments, which I have begun implementing and have made a significant positive impact to my life.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Clear process for an adult ADHD diagnosis

I decided to explore ADHD and the whole process has been very straightforward with Berkeley Psychiatrists. Dr Lucy Colbourne was great and put me at ease straight away. She was professional and clear and asked questions in a calm manner. I felt comfortable throughout.
Thank you.

July 15, 2026

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