Berlitz Reviews 

684
•
TrustScore 3 out of 5

2.8

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Rated 3 out of 5 stars

I attended the German flex course which was not that bad but I would say I expected something else. I would recommend to the company to give every student one tutor for the whole course. Everybody h... See more

Rated 4 out of 5 stars

for many times I can't connect to your website, wasting time on internet connection issue. not a user friendly platform for joining the class. also I could only join the room within 5 minute before cl... See more

Company replied

Rated 1 out of 5 stars

This teaching system is outdated and difficult to follow. The book has multiple errors. Lesson in Dative... Book materials in Akkus. Or vice versa. Spelling / Sie / Sie / sie issues... mult... See more

Company replied

Rated 4 out of 5 stars

I think Berlitz flex program is a great course to take. I've been taking German for 5 months and haven't had one bad instructor, Maybe I'm lucky but it's about taking your self tought courses and appl... See more

Company details

  1. Language Course Provider
  2. also in
  3. English Language School
  4. Foreign Languages Program School
  5. French Language School
  6. Language School

Written by the company

Berlitz is a global leader in language training and cultural consulting, helping people and organizations communicate with confidence for more than 145 years. We provide language instruction, cross-cultural training, business communication programs, and workforce development solutions for individuals, companies, government agencies, educational institutions, and non-profit organizations around the world. Operating in more than 70 countries and offering instruction in over 50 languages, Berlitz helps learners develop practical communication skills that can be applied immediately in real-world situations. Our renowned immersive teaching approach, the Berlitz Method, focuses on active conversation and interaction to build confidence and fluency from day one. We offer flexible learning options designed to fit a variety of goals, schedules, and learning preferences. Students can choose from live online classes, in-person instruction, private lessons, group training, and self-paced learning programs. Whether preparing for international business, career advancement, travel, relocation, academic success, or personal enrichment, learners receive training tailored to their proficiency level and objectives. In addition to language instruction, Berlitz supports organizations with cross-cultural training and global leadership development, helping teams work effectively across cultures and international markets. At Berlitz, we believe language and cultural understanding create opportunities, strengthen relationships, and empower people to succeed in an increasingly connected world. Open your world with Berlitz.


Contact info

2.8

Average

TrustScore 3 out of 5

684 reviews

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2.8

All reviews

(684)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing experience with Berlitz

Disappointing experience with Berlitz. I inquired about their language courses and was told someone would call back with details, but it's been 17 August and still no follow-up. Lack of professionalism and communication is a big letdown, especially from a renowned institution. Not meeting expectations

August 24, 2026
Unprompted review
Rated 3 out of 5 stars

Permanent teacher

I attended the German flex course which was not that bad but I would say I expected something else.
I would recommend to the company to give every student one tutor for the whole course.
Everybody has different teaching styles which is normal but I disliked it. It felt like I did not know if my german got better because I had a different teacher basically for every lesson. I mean I did see some of them multiple times, but not three lessons in a row.

January 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I really like 2 features very much

I really like 2 features very much. The first one is the ”Question Mark”, if I want to look for the meaning of some expressions and some words, it can give me the explanation very quickly and with some examples, I think it’s much better than looking for the meaning in a dictionary or by searching on the web. Another feature I like is the self practice mode and I can’t even customize it with the pronunciation and with the speech speed. This feature really helps me to improve my confidence in speaking.

April 1, 2026
Unprompted review
Rated 2 out of 5 stars

Would Not Recommend

As a student, I had a negative experience due to the way I was treated by one of the teachers on my third day of class, which was far too early, without any basis for such behaviour. I found this inappropriate and unprofessional.

I formally reported the situation to the school, but there was no apology or accountability, and my experience as a student was not acknowledged. Instead, the response focused on justifying the teacher’s actions.

Having been a student at this school since last year, I expected a more responsible and supportive approach, especially in matters of professional conduct. Remaining neutral or dismissive in such situations is not acceptable.

For these reasons, I will not be renewing my course and would not recommend this school to prospective students who expect respect, professionalism, and a safe learning environment.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Berlitz

I was assigned a Student Success Coach, Rosalind, who was incredibly helpful and professional. It was truly a pleasure working with her. She was attentive to my needs, responded quickly, and communicated clearly. My teacher was great as well!

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

They only hire none native teachers

They only hire none native teachers which makes it very difficult to understand the pronunciation. A lot of mistakes grammar wise and the implementation of the wrong vocabulary. It's astonishing that this company still exist.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

It's as much fun as having your fingers broken, and just as educational.

I am currently studying with Berlitz and have been for over two year. I wish I wasn't, but they somehow have a training provision contract with the multinational company I work for.

Every lesson is a torture and I leave heavily depressed. This hasn't improved in over two years.

My best description of the Berlitz method is as follows.

1. Someone you've never met speaks at you in a language you don't understand

2. In a language you dont understand, they ask you a question you can't possibly know the answer to.

3. You guess

4. You are wrong.

5. ????

6. Apparently you have now learned the language

The language I'm studying has very unintuitive grammar. The Berlotz method is just to read a textbook in that language and talk at you in that language and expect that you'll somehow learn.

It doesn't work.

Send your staff to a better school.

September 1, 2025
Unprompted review
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Reply from Berlitz

Hi, in order to assist you, could you let us know at which Berlitz Center you were studying?

Rated 5 out of 5 stars

My grandson enjoyed his lessons and is…

My grandson enjoyed his lessons and is now reaping the benefit as he begins a second year of high school French. He feels very much on top of his lessons and is motivated to continue to be so. He told me he plans to study French all four years instead of the requirement of only two. I think he is interested in doing so because of the progress he made one on one with his Berlitz French teacher. The teacher was also flexible in adapting her time schedule if conflicts arose with the set lesson time. All in all it was a very positive experience.

September 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Dear MyBerlitz Academy,

Dear MyBerlitz Academy,

I've been a member for three years, and my journey has been transformative. My speaking confidence has grown immensely, and the personalized support from the instructors has been invaluable. Thank you for helping me overcome my fears and achieve my language goals. I'm truly grateful for this experience.

August 15, 2025
Unprompted review
Rated 2 out of 5 stars

Horrendous experience from a once great company; not worth the hassle!

Loved my in-person experience with Berlitz in Miami in 2017-2019 (for French and Spanish). Had the total opposite experience with Berlitz virtual classes in Washington DC in 2025 (for Italian) and would no longer recommend the company. I dealt with multiple different employees to set up my lessons, which seemed extremely inefficient, rather than a single POC. Unbeknownst to me, but known to Bertitz, my first instructor had maternity leave planned just four lessons into my 8-lesson program. My second instructor rescheduled or canceled each of the following 4 lessons with no notice, finally quitting Berlitz altogether with no notice. My third instructor, for the 2 final lessons, was fantastic but was only teaching as a “favor” to the company and planned to emigrate as soon as my program ended. This was incredibly frustrating given I was trying to prepare for an exam and was self-funded. Elona Mene, my final POC with Berlitz displayed absolutely zero empathy and took no ownership of the situation, concluding her email to me with “I guess life happens.”

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Flexible and enjoyable lessons

I really enjoy the flexible scheduling and the interactive lessons with the possibility to stay with one single teacher or to experience different teachers and methods and accents

July 2, 2025
Unprompted review
Rated 3 out of 5 stars

I found immersion very difficult for…

I found immersion very difficult for me. I have difficulty processing words. I’ve had more success with Pimsleur since they use English earlier on and add more and more Russian as time passes. I had one very bad experience with one of the instructions who was rather insensitive to my struggles. I also found the materials to be very outdated.

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Great experience learning with Berlitz

Studying with Berlitz has been one of the best decisions I’ve made. The classes are dynamic, the instructors are super professional, and the method really works. I felt more confident speaking within just a few weeks, and the best part is that they adapt to your pace and needs. I highly recommend it if you truly want to learn!

May 7, 2025
Unprompted review
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Reply from Berlitz

Hello, Eugenia. We’re so glad to hear this! 💙 Thank you for trusting Berlitz and for recommending us. We’re proud to be part of your learning journey!

Rated 1 out of 5 stars

As a former teacher of Berlitz online…

As a former teacher of Berlitz online courses I can say that the treatment of teachers is akin to slavery. The wages pathetic and the courses are repetitive and uninspiring. The teachers who stay are the ones that can't find anything better.

June 9, 2025
Unprompted review
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Reply from Berlitz

Dear, Maximillian: We’re very sorry about your rating. We’d like to get in touch with you to better understand what happened and continue improving. Please send us your contact information to mercadeo.berlitz@berlitz.com.co. We’ll be attentive.

Rated 1 out of 5 stars

Do NOT enroll

Do NOT enroll, NEVER sign a contract! It's a 5th-rate school, the teachers are terrible, and worst of all, they don't even offer your level, but they still charge you for the month! Please avoid falling for this scam.

April 2, 2025
Unprompted review
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Reply from Berlitz

Hello, Odette.

We regret that your experience was not as expected. We are committed to improving. Could you please share more details with us? You can write to us at servicios@berlitz.com.mx. We truly appreciate your feedback.

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