Ordered this non-slip mat as I wanted to place a freestanding step made out of decking on top ( high step into front door, but drain cover immediately outside, so couldn't have a permanent or traditio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic customer care and communication,prompt delivery and really good quality goods,Ive put them all up in my workshop today,ive already recommended this seller to my Dad and my Brother,I need m... See more
Company replied
Hi I have over the last few months bought small parts bins from several manufacturers and unless you are going to buy metal louvers (At exorbitant prices) I don't think you will beat these ones. I wou... See more
Company replied
Excellent - I Would highly recommend both the company and the product I bought. Rubber matting. Great response time to the order. Great quality product. I wouldn't hesitate to use this company agai... See more
Company replied
Company details
Contact info
Green Lane, GL20 8HD, tewkesbury, United Kingdom
- 0845 9000 245
- info@bernardsbins.com
- www.bernardsbins.com
4.9
Excellent
649 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
perfect flooring
great fast service and product looks fantastic on the floor. would highly recommend.
March 1, 2017
Unprompted review
Reply from Bernards Bins
Hello J Gibbs
Thank you for taking thew time to write a review for us, your feedback is most welcome!
Kind Regards
Advertisement
Great value,quality product.
Needed something robust for front patio and steps to avoid visitors slipping after rainfall.Does the job perfectly!
February 27, 2017
Unprompted review
Reply from Bernards Bins
Thank you Dennis L. for writing a review !
Its great to hear from our customers
Kind Regards
The Bernards Bins Team
Reply from Bernards Bins
Dear Alastair Laird
Thank you for the excellent review
Kind Regards
Bernards Bins
All great!
All as described ... so great product and fast delivery. Thanks
February 5, 2017
Unprompted review
Reply from Bernards Bins
Dear Pamela Price
Thank you for your great review
Bernards Bins
Reply from Bernards Bins
Thank you for your review Mr D Maycock
Kind Regards
Bernards Bins
Advertisement
Supplies good quality, which is increasingly hard to find these days.
The items supplied to me were well wrapped, and of high quality.
The delivery was quick and efficient.
I would highly recommend this seller.
January 29, 2017
Unprompted review
Reply from Bernards Bins
Hello Luojie,
Thank you for taking the time to leave this review, and thank you for your recommendation!
Kind Regards,
Customer Services
Boxes OK but delivery problematic
Ordered 10 plastic boxes from Ebay, a lot cheap than direct from their website. Delivered on 3rd attempt via TNT but 4 boxes were damaged, 2 destroyed. BB sent out replacements without quibble which all arrived intact, so Customer Service is excellent.
January 23, 2017
Unprompted review
Reply from Bernards Bins
Hello David Lodge,
Thank you for your brilliant review.
I am sorry to hear your had such trouble with your delivery but it's great to hear we were able to resolve the situation efficiently for you.
Kind Regards,
Customer Services
from start to finish the service was first class
Good transaction no fuss or excuses get what you want without a headache
January 16, 2017
Unprompted review
Reply from Bernards Bins
Hello Ms M Drabble,
Thank you for your brilliant review!
Kind Regards,
Customer Services
Very good service. Highly recommended.
Very good communication and fast delivery.
January 15, 2017
Unprompted review
Reply from Bernards Bins
Hello Andrew Whitehouse,
Thanks for your fantastic review and recommendation!
Kind Regards,
Customer Services
Advertisement
cd boxes
boxes arrived promptly good quality did the job then had case opened for non payment!!!!!!! which i had done
January 13, 2017
Unprompted review
Reply from Bernards Bins
Hello Sind,
Thank you for taking the time to leave this review.
I have looked into this further and i can see two orders were placed, one on the 26/12/2016 and the second order on the 05/01/2017.
It seems you only chose to proceed with one order, hence the dispute on the second order.
Sorry for any inconvenience.
Kind Regards,
Customer Services
Prompt service. No issues.
The order arrived really quickly and was just as described.
January 13, 2017
Unprompted review
Reply from Bernards Bins
Hello Jason,
Thanks for your review.
It's great to hear you are pleased with the product!
Kind Regards,
Customer Services
Reply from Bernards Bins
Hello Pats2103,
Thank you for your brilliant review!
Kind Regards,
Customer Services
Reply from Bernards Bins
Hello Mark Cotton,
Thanks for taking the time to leave this fantastic review!
Kind Regards,
Customer Services
Advertisement
Reply from Bernards Bins
Hello Mick Jowitt,
Thanks for taking the time to leave this review.
I am sorry you feel the items you have ordered are lightweight, the bin kit you have ordered is designed for small items such as nuts and bolts.
Kind Regards,
Customer Services
quick delivery...well chuffed
December 30, 2016
Unprompted review
Reply from Bernards Bins
Hello Anthony,
Thanks for the brilliant review!
Kind Regards,
Customer Services
Excellent service & product
Very good product & service would recommend this seller can't recommend highly enough.
December 28, 2016
Unprompted review
Reply from Bernards Bins
Hello Magpie,
Thank you for your excellent review and thank you for your recommendation!
Kind Regards,
Customer Services
Beyond excellent service!
Beyond excellent service! Was exceptionally quick and just what I wanted. Would recommend this company!
December 21, 2016
Unprompted review
Reply from Bernards Bins
Hello Linda Ives,
Thank you for taking the time to leave your review.
I'm delighted to hear your are pleased with the service.
Thank you for your recommendation!
Kind Regards,
Customer Services
Advertisement
Reply from Bernards Bins
Hello DF,
Thank you for taking the time to leave this excellent review!
Kind Regards,
Customer Services
Excellent service
Great service and delivery items as advertised.Would recommend to my friends
December 18, 2016
Unprompted review
Reply from Bernards Bins
Hello Colin,
Thank you for your review.
It's great to hear you are happy with the product!
Thank you for your recommendation.
Kind Regards,
Customer Services
Excellent product s and quick delivery
Great products and items are delivered quickly, no problems buying from this company and would happily again.
December 17, 2016
Unprompted review
Reply from Bernards Bins
Hello TK,
Thank you for the great review and thank you for the recommendation!
Kind Regards,
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.