These people are thieves, they took advantage or i would even consider that it was pure theft while vacationing in Venice. I negotiated a rate for a substantial amount of Euros against CAD, after set... See more
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If there was an option to give negative star on this company I would have given negative. Avoid this money exchange at all cost. They are absolute scammer. The exchange rate they offer is way belo... See more
I exchanged £50 and received only €50 at 'Best and Fast Change España' on La Rambla 114, Barcelona, even though the official exchange rate that day was around 1.17. The lady at the counter also pr... See more
Money changer chain where the staff actively cheats and misleads u by taking about their excellent rates specifically repeatedly and then slips in a 19.9% sales commission on total amount. And re... See more
Company details
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Contact info
Via Roma 1, 50123, Firenze, Italy
- www.bestandfastchange.it
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ABSOLUTE LIARS AND THIEVES
Absolute liars and thieves. Not happy that I have to give them a star. I changed money in their Sorrento branch and I asked the lady if there was a commission. She said no and I will give you a good rate as I was exchanging 300US. Not only did she charge 19.9% but also a fixed fee of €9.90. I asked her for my money back as she lied to me but she showed me a sign that said no refunds and said she never told me there wasn’t a commission. Do not go there they are rude and very deceitful.
Scam!!!!!!
Scam!!! Avoid at any cost, lost 168euro for 20% service fee. Shame for Italian government to allow them to operate, hard to imagine how many innocent and foreign people got scammed!!!
An An absolute scamabsolute scam/ the signs say what…
An absolute scam/ the signs say what…
An absolute scam/ the signs say what rate you are getting which is a few cents off the actual exchange- to be expected- but then they short you by over 20% and there is nothing you can do. Rookie mistake- glad we didn't exchange a large amount- never again. The italian government really should be ashamed - if they want to practice this way, at least they should have to post the true amounts.
An absolute scam/ the signs say what…
An absolute scam/ the signs say what rate you are getting which is a few cents off the actual exchange- to be expected- but then they short you by over 20% and there is nothing you can do. Rookie mistake- glad we didn't exchange a large amount- never again. The italian government really should be ashamed - if they want to practice this way, at least they should have to post the true amounts.
SCAM
Scammers. We arrived at one of their offices in Italy and asked what the exchange rate was to change the dollar to the euro, they told us 1.16. The person who attended us told us that if we changed more, we would get a lower ratio, therefore we reached the figure of 3,000 USD and a ratio of 1.11. Then we handed over the money, the 3000 usd, and he gave us the euros, which he counted under his breath, and a piece of paper to sign. When we count the money right there on the spot, we realize that there are only 2,191 euros! We immediately asked for a refund and they told us that it was our duty to inform us of their politicians and not of them to tell us how much money they were going to give us. There is no way to inform us of your policies if you do not inform us!! The only thing that tells us is that it is our duty to inform us and that the money will not be returned. This anywhere in the world is called SCAM.
Avoid at all costs
Avoid at all costs
Miss sold us a sterling to euro exchange
He handed over 75 euro for £100 sterling we said no thank you they said too late
Total scam in an airport terminal
Wrong
Thiefs and scammers
Thiefs and scammers, protected under unfair law. Unpolite workers and they claim thqt they don't fool you. Even if you don't sign they will not give u ur money back
Don't guve them miney, avoid going there
This place is scam
never come to this place for foreign exchange.
It just happened to us for US dollars exchange. The cashier only mentioned about the rate, she never mention about the fee 19.90% and another fee charge applied. very dishonest.... She said she did, I told her to check her camera which located on the top of her counter. she Never disclosure the fee. my money is about 180Euros short. I called polices, two policies came, and I explained to police about it and requested to show the carmera. They said only manager can access to the camera, they are scam.
DO NOT COME TO this place. THEY ARE A SCAM
DO NOT EXCHANGE YOUR MONEY HERE!!!
DO NOT EXCHANGE YOUR MONEY HERE!!!! Absolutely disgusting robbers! They tell you the amount you’ll get and then when you’ve give the money over they tell you there’s a 20% service fee. Asked for my money back as wanted to go somewhere else and the extremely rude cashier lady said no. Horrible, horrible, horrible!!! AVOID AVOID AVOID!!!!!!!!
Please avoid this scammers
Please avoid this scammers, they're stilling people's money and the chasier lady is very unprofessional and extremely rude. I never been charged for money exchange such a huge amount of money, 19.90% of the amount exchanged.
Worst exchange ever
Worst exchange ever, they stole our money. The women who work there has a bad behavior. We ask her not to change our money but she decided to do it anyways…and stole us. DO NOY USE THIS EXCHANGE
TOTAL SCAM!!
My son and his friend went here yesterday when they arrived in Ibiza and had to pay €873,- for €700,- A very disappointing start of their holiday after they worked their ass off to finance this holiday! Total scam, DON'T GO THERE! Warn your children!
Nasty place to change or do business
They are thief told me they giving best rate they should be ban from airport do not go there if you go spit on their face.
DON’T GO HERE!
do NOT GO HERE. absolute scam trust me, there are better places right around the corner from it that will not scam you.
Absolute SCAM in sorrento for Money Exchange
Absolute SCAM in sorrento! Do NOT go here! These are cheaters who charge you 20% exchange fee (hidden) and worst customer service!
DO NOT GO HERE biggest scam
DO NOT GO HERE biggest scam, taking your money they do not care about anything ! Do not change your money with them. Worst place I have ever been go anywhere but here to exchange your money.
Don’t dare to enter
Don’t dare to enter, big scam!!!
We wanted to change $400 to euro (exchange rate was $1= 1.1EUR) they gave us back only 272 EUR, claiming there is a 20% service fee!!
We asked to chancel and get our money back but they wouldn’t! that was on our first day in Rome, very disappointing.
I requested 300 euros
I requested 300 euros. Was charged a $100 Canadian service fee!! What a rip off! Do NOT USE!
Buyer Beware!!!!Theives!!!
Buyer Beware!!!!! Do not do business with this establishment. This is robbery and these folks are thieves
On 25/05/2023 I exchanged 190.00 US dollars to Euros 122,80.( you do the math) Exchange rate was hidden, after realizing the rate after the transaction it was too late. I could not believe this establishment is in business right outside the Basilica!!!Theives!!
Robery
These are thieves. They don’t tell how much your money makes in euros before exchanging and when they tell you and you don’t accept it they don’t give you your money back. They rely on their very small written commision rules but this is a crime.
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