These people are thieves, they took advantage or i would even consider that it was pure theft while vacationing in Venice. I negotiated a rate for a substantial amount of Euros against CAD, after set... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If there was an option to give negative star on this company I would have given negative. Avoid this money exchange at all cost. They are absolute scammer. The exchange rate they offer is way belo... See more
I exchanged £50 and received only €50 at 'Best and Fast Change España' on La Rambla 114, Barcelona, even though the official exchange rate that day was around 1.17. The lady at the counter also pr... See more
Money changer chain where the staff actively cheats and misleads u by taking about their excellent rates specifically repeatedly and then slips in a 19.9% sales commission on total amount. And re... See more
Company details
Information provided by various external sources
|
Contact info
Via Roma 1, 50123, Firenze, Italy
- www.bestandfastchange.it
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BE AWARE Best and Fast lie to get your business
Asked for £300 worth of euros at kiosk at Palma airport. I was given 340€ I asked how much i would be charged. She said my account would be debitted £300. Reality is the debit on my account is £370.18. In complete shock that they've charged me a total of €84.47 fee for this transaction. Not a good start to my holiday. Why didn't i go to ATM like i usually do???
Scam!!
Scam!!! Horrible!!!! Don’t ever go here. They charged a horrible exchange rate and then said it was our fault that we didn’t double check and would not exchange back. Very dishonest. A clear scam, they just want your money. They aren’t even listed on Google maps so you can’t easily look them up.
Dishonest
Dishonest, will charge unrealistically high commission, refused to cancel transaction
THE WORSE EXCHANGE PLACE IN THE…
THE WORSE EXCHANGE PLACE IN THE WORLD,THEY GAVE ME 177 EURO FOR 276 DOLLAR.
NEVER GO THERE
This place needs to close…
I just don’t know how this company…
I just don’t know how this company still exists after all the money it’s stealing from people. I could literally sue it for fake advertisement, it literally said 0% commission and still toke commission.
Fundamentally dishonest business…
Fundamentally dishonest business practice that relies on customers not reading fine print and they refuse to cancel transactions once you hand over cash. What they do should be illegal and is in fact illegal in many countries. They charge a 20% commission before they even begin to apply the exchange ratio.
THIS COMPANY HAS TAKEN £120 from our…
THIS COMPANY HAS TAKEN £120 from our exchange money and when I asked for it back. They stated that it is noted on the board. He literally just points at it and expect you to know that they will be taking a massive commission out of your money!! DO NOT COME HERE PLEASE!
Total scammers
Total scammers . They have fees that are hidden in front of you . They don't tell you . Just charge you a fortune and take close to 20% plus 9 euro fee .
scam
First of all, the rates are actually awful and they don't tell you upfront, they are intentionally vague about it only includes the 20% commission and $10 fixed fee in small print.
Once you give them the money without knowing the real rates, they refuse to give it back apparently the "transaction is done".
More like Worst and Slow Change because they are also slow.
GO TO THE POST OFFICE TO EXCHANGE!!!!
Almost no extra charge besides taxes. The Post Office is trying to give you the currency you can spend, not scam you for a quick profit.
best and fast roberyyyyy
Scammers
Scammers, Wach out for hide serwis fees !!! Avoid this pleace.
Avoid this business
Avoid this business. I exchanged £30 and only received 23 euro. I should have received at least 34 euro. What a scam! Please avoid!
Scammers
Scammers. Everyone that works for this company should consider themselves scum and thieves. The whole company is a scam. They will steal the money and call it a commission for exchanging my money and refuse to return it. They give the most gaslighting excuse as to why they are stealing from you. Avoid this place.
DO NOT use this company
DO NOT use this company. Exchange rate looks ok but the small print says that they charge a nearly 20% fee plus a fixed fee for changing your money. Use the local post office instead. It's as close to scam as you can get, but it's technically legal because if you look hard enough (and you generally don't when you're abroad) you can see the horrific charges they levy.
Disgusting!!
Disgusting!!! Tourist trying to have a good time and get ripped off by low life’s!!!’
Scammers
changed £260.00 have £191 euro when challenged was told nothing you can do as already handed over cash.3 Other people passing also agreed they are scammers and don't know how they are still operating.
Scammers
Scammers - avoid at all costs. Change your money at the post office instead
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








