Bharatplaza Reviews 8

lovely collection, definitely want to go there again.

Giving 5* stars for their customer service because they try their best to make customers happy. Had a issue with my dress and they sorted out very well.

A happy customer with great customer service

Awesome stitching great fitting you people have made my evening all jodhpuri suits for each & everyone my all friends has been made a great looking. We rock on & celebrate great evening.

I am placing this review everywhere because of how terrible an experience this was. I first placed am order in November. Item was supposed to be shipped in early January. No update on order in the middle of January and had to email customer service to be told "sorry we cannot ship your item please choose one of these (less comparable) items instead." Tell customer service that will not work as I needed that specific item, please refund me the money I payed. No answer. Days go by with repeat emails. No answer. Very thankful I payed with paypal and they were able to recover my money. Would never recommend this company. AVOID LIKELY SCAM

I recently got a full refund back into my account ONLY because I provided all proof of communication such as emails and chat transcripts to the bank (Santander) to intervene and recover £381.

It's been about 3 months of hassle to find out what was happening to my Sherwani that I paid in full only to read polite rubbish in conversation. Their website APPEARS to be professional but everything about them isn't, what a horrible, shameful, and disgraceful people I had to deal with as well as the fake promises about the full refund taking 3 - 4 days. Only weeks later after the fake promises I sent all proof an evidence to the bank to then receive my full refund.

I WILL NEVER RECOMMEND ANYONE TO SHOP WITH BHARATPLAZA

I ordered a suit and their measurements online were pretty specific, so they made the pants according to all the size measurements they took....except the width of the pants leg. Over the past 2 months I have contacted them more than 6 times now and they have constantly told me that they made the pants according to the size measurements, but there was NO measurement asked for width of leg. I have escalated this to 'higher authority' and all responses have said that they made it correctly and to work with them. I even asked to pay for 1/2 the cost of another pants and their response was to go online, purchase any item that says 'ready to ship', and then they would send me an invoice to pay for another pants and then ship a new pants to me. I have never heard anything more RIDICULOUS in my life! I have repeatedly asked them to correct this before I leave them a negative review but they have made internet excuses, holiday excuses and everything else to say why they could not respond in less than 3 days for an escalated case.

Bottom line, if you're ready to spend money to purchase anything from them, be ready to accept whatever you get and smile. Totally POOR service!!

I wish I had paid attention to the negative reviews before I made a purchase with bharatplaza. I wish this website would let me post photos so you could see what was advertised and what I received instead so you know to stay away from this horrible company.

I paid $140 for this terrible excuse for a dress. The measurements were ALL wrong, the quality was PATHETIC and it honestly just looked like a curtain and NOTHING like the photos displayed. To top it off, the customer service from them is APPALLING . They first tried to blame me for giving the wrong measurements and when I proved that I in fact gave them the right measurements, they offered to refund me 10%. Seriously?? So I would end up out of pocket 90% for this ugly dress that I will NEVER wear??

I emailed them several times and now they have just started ignoring me. I chatted with their customer service who said they will take it to higher management and get back to me within 24-48 hours. It's now been 2 weeks and I haven't heard back. I emailed again and so far no sign of life from them. What a disgraceful company you are Bharatplaza. I will keep trying to get my money back from you no matter how long it takes. I will make sure any potential clients find out before they purchase from you what they are getting for their hard earned money. It appears that you get your employees to write those positive reviews for you, there's no way real customers would write positive reviews for their orders if they're anything like what I received. Shame on you, you bloody thieves!

I just received my order from Bharatplaza, and it's simply fantastic lengha is exactly as pictured. And I got my order 1 day before promised delivery date. I would recommend Bharatplaza to allll Candiens shopping online