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Rated 1 out of 5 stars

Used a new BiC Comfort 3 this morning The blades clog easily and leaves your face feeling irritated and raw from having to go over same area several times to get a clean shave. Pathetic at best. Ha... See more

Rated 2 out of 5 stars

I've been using Bic lighters for 35 year's and they've always been extremely reliable, lighting on the first strike almost every time. In the past year though I've gotten 3 lighters out of 6 that some... See more

Rated 1 out of 5 stars

Lone Star Rating 1 out of 5 Star Rating! BIC communication is HORRIBLE! Pkg of 50 Classic Lighters had 1 orange, 1 green, 1 yellow lighter, balance is purple and pink. Delivery was horrible, I had to... See more

Rated 2 out of 5 stars

I bought a BIC razor many months ago. Didn't like using it as it seemed to scrape my face. I contacted BIC to see if there were issues with the razor. They sent me a label to send them the item. It... See more

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  1. Restaurants & Bars

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1.6

Bad

TrustScore 1.5 out of 5

98 reviews

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1.6

All reviews

(98)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Shavers beware, Blunt blades.

Purchased the full system, handle and blades to try out, big mistake.
Lucky to get two shaves out of one blade. Blunt blades. Scrape & drags.
Worst system I've ever bought & I'm in my 70s. Binned the lot, will never touch any bicc product again.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

I bought a BIC correction tape and it…

I bought a BIC correction tape and it was a complete disappointment. As soon as I tried to use it, the tape detached and I couldn’t get it back into place. On top of that, it didn’t stick to the paper at all — the entire strip just lifted off, making it completely useless.

This is extremely frustrating, especially coming from a well-known brand like BIC. I expected better quality. I would appreciate a refund or replacement, and I hope the company improves this product.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Had the honor or getting service from…

Had the honor or getting service from Lisa Joao Campbell in Cape Town branch for wholesale BIC pens.

She was amazing to work with, very professional, fast feedback and went out of her way to help me.

Amazing experience.
Thank you Lisa

June 24, 2025
Unprompted review
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Rated 1 out of 5 stars

I wish I could give you zero stars

I wish I could give you zero stars, the costumer service for BIC lighters would also get a zero lower if possible. Bought a 50 pack of lighters from Amazon and the quality just wasn’t there, noticed this from store bought brands in the last couple of years. I emailed BIC about the quality of their product the c.s.rep got back and asked if I would send some lighter to them for testing, I went ahead and did this. Six weeks or longer haven’t heard anything, reached out to same rep. who asked for receipt for lighter nothing about the test. Send receipts and she answers back that product is fake and I need to deal with Amazon, keep in mind we’re going on to three months. I feel that BIC completely ignored me, stealing some lighters from me. She also lied to me about BIC contacting Amazon, who made the whole thing right even after 3months and gave me a gift card for the headache. Amazon knows costumer service, BIC has no idea, will never purchase again and will try others to do the same.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

HATE BIC

The pen is full of ink and new but guess what it has already ran out and it has been through 3 minutes of writing. Most of the black pens i get are from BIC but now it’s rlly starting to be a bargain! it’s not worth its price, whether its on offer or not

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

BIC DIDN'T HONOR IT'S BIC LIGHTER…

BIC DIDN'T HONOR IT'S BIC LIGHTER WARRANTY. COULD'T SPEAK TO CS REP-COMPLETE EMAIL RUN-A-ROUND!! ZERO CUSTOMER SERVICE.
I FINALLY GOT A COUPON IN THE MAIL AFTER WEEKS BUT IT WAS ONLY GOOD IF I MADE ANOTHER PURCHASE!! RIDICULOUS. BIC, CLEARLY DOES NOT STAND BEHIND IT'S PRODUCTS. I HAD TO SHIP THE DEFECTS BACK WHICH COST MORE THAN THE LIGHTERS

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

BIC razors are either blunt or don’t last

I’ve used BIc single razors for 40 years and they have been consistently good. However, in the last year or two, they have gone right downhill.

Out of a typical packet of 10, 3 or 4 will be blunt and unable to shave at all. The rest will mostly be blunt after a single shave.

I don’t know what’s changed, but something very obviously has. At almost 60, I’m now going to switch to something else because they are uselsss. Such a pity after all this time, but what can I do? They just aren’t the same product anymore.

April 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Bic.com is poor on customer relations

Bic.com is poor on customer relations. I've been trying to contact them for 2 and 1/2 years since I opened my store to start a wholesale account to sell their lighters in my store. Guess who never got back to me? Guess they only deal with big store chains and say F the little guy. 2 1/2 years with multiple emails and no answer back at all. They don't even deserve the 1 star i gave them. Also, on this review they are asking for dates but won't let me put the true dates on their questionnaire. So dates are like I said already, since March of 2022 till NOW

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

Bic Company Are Crooks

Their lighters are great,if and ONLY if you use them immediately after purchase. I found a style I liked,because it's thin and small and fits easily in pack of smokes, but I bought like 20 last year. Now when I attempt to use them 15 have a frozen wheel and do not work. I sent email to the crooks at Bic,not asking for something for nothing, just to exchange defective ones for ones that work. I purchased a big brick,so I cannot return to store since it's opened. They never respond. I've tried twice now. I always say, if you want to really know if a company is good, run by honest people, see how they treat you when you run into a problem. I won't buy their product now. I don't believe in shady business practices. I used to buy their razors too. I sent a 3rd email about their razors being defective,just to see if I would get a response. Nope, no one cares at that company. Had they responded I would have just told them about the lighters, but they obviously care nothing about quality products or customers.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Bic 3 hybrid razors. Poor and potentially lethal

Bic 3 hybrid razors.
IF I COULD GIVE MINUS STARS I WOULD!!
Thought I'd try these for a change, WHAT A MASSIVE MISTAKE.
This was without doubt the worst shave I've had with a new bladed razor.
My face was cut to shreds.
When I contacted bic they wanted me out of my own pocket to send the product by registered post.
They should have provided me with pre paid postage along with the packaging. So I just took the loss and will never use them again.
Avoid ALL bic razor products they are crap and potentially lethal.

August 10, 2024
Unprompted review
Rated 1 out of 5 stars

Bought 2 packs of Bic razors from Makro…

Bought 2 packs of Bic razors from Makro Cornubia. Razors were blunt and shins were bleeding. Sent email with photos. Got a generic email saying someone would contact me. Still waiting after two months. It's the lack of response. I'm not looking for a handout, maybe a replacement pack or maybe just look into that specific batch. Will now look and see what other products Bic makes and will not support them anymore. People talk about bad experiences

July 8, 2024
Unprompted review
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Rated 4 out of 5 stars

BIC 3 HYBRID RAZOR'S

I've been using the BIC 3 HYBRID RAZOR 🪒 for many years now,! And I'm Well pleased with the quality of the product,
I've used the BIC 4 the black one but found that it didn't get close enough to under my nostrils, I've Also bought various other brands offline and they were absolutely rubbish,

November 25, 2023
Unprompted review
Rated 2 out of 5 stars

I've always love bic

I've always love bic there's nothing like bic lighters, but my last purchase as soon as I flick the bic it broke in my hand it did hurt a bit am not gonna lie it hurt my thumb.. but yes I think I deserve a sorry gift. Have a bless and safe day.

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

These Bic are hard to turn the little…

These Bic are hard to turn the little wheel. I have been using Bic lighters since they came and these art awful . The wheel doesn’t want to work right. I am shocked at their performance. Not the good Bic I knew when I was young. I am surprised they aren’t out of business with the poor quality they have now. Terrible!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

I love Bic lighters and pens

I love Bic lighters and pens, however I think that the 4 colour pen is not viable and the new Ad for bic less so. As a long time user/ purchaser of this product. I use the black and the blue and then throw the pen away. Red will be always a negative. But where as green is fun , purple and pink are more fun. 💜 🩷. I have had to buy lesser products just to get the colour choice. My suggestion, change out the green and red for more appropriate colours please? . Xx

January 11, 2024
Unprompted review
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Rated 1 out of 5 stars

I had a lighter blow up in my face

I had a lighter blow up in my face, it burned my nostrils mouth and throat. When I finally spoke to someone in customer service, her name Alex Miller she asked me to send the lighter to have them check it out. 2 weeks after they received the lighter I called Alex to see if it was looked at. She then proceeded to leave me a message the following week saying the tests were done, adding "I'm not sure why you wanted to be contacted once they were completed but I could call her back" I called her back and told her my hopes in bringing attention to them to recall that lot number of products. She laughed under her breath and then said "the lighter functioned properly and that it was something external to the lighter that made it malfunction" She then said I must've had alcohol on my breath or hand sanitizer on my hands. I asked her how they determined that and she again said the lighter performed perfectly in the tests they did. I told her I tried the lighter a few times before I mailed it to her and there wasn't enough fluid to provide even a small flame assuming that it expelled all butane when it blew up in my face so I asked if they added fluid to run the tests. She immediately told me that the lighter was fine and that I caused the lighter to blow up in my face. At that point I was very adjetated to have someone blaming the victim to make their product appear safe. Buyer Beware when purchasing a BIC lighter!!! They care NOTHING about their customers BAD experiences with their product and blame the customer instead of their own shotty business model of not taking accountability regardless of the danger/damage to the customer!

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Reliability

Reliability. In bic I trust. In the date of experience (stupid), it wouldn't let me go back 40 years. Everytime is A- Quality @ C teir pricing. You can get a little better products, but it'll cost you a lot more

August 25, 2023
Unprompted review

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