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Rated 1 out of 5 stars

Used a new BiC Comfort 3 this morning The blades clog easily and leaves your face feeling irritated and raw from having to go over same area several times to get a clean shave. Pathetic at best. Ha... See more

Rated 2 out of 5 stars

I've been using Bic lighters for 35 year's and they've always been extremely reliable, lighting on the first strike almost every time. In the past year though I've gotten 3 lighters out of 6 that some... See more

Rated 1 out of 5 stars

Lone Star Rating 1 out of 5 Star Rating! BIC communication is HORRIBLE! Pkg of 50 Classic Lighters had 1 orange, 1 green, 1 yellow lighter, balance is purple and pink. Delivery was horrible, I had to... See more

Rated 2 out of 5 stars

I bought a BIC razor many months ago. Didn't like using it as it seemed to scrape my face. I contacted BIC to see if there were issues with the razor. They sent me a label to send them the item. It... See more

Company details

  1. Restaurants & Bars

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Welcome to BICWorld.com


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1.6

Bad

TrustScore 1.5 out of 5

98 reviews

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1.6

All reviews

(98)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor executive team!

Company gets great reviews from employees but upper management leaves a lot to be desired. They treat assistants poorly, speak down to them, and are unprofessional to say the least! They expect the impossible at a moments notice!. Would NOT recommend taking an admin job there!

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

Lack of customer service

I have been buying bic gelocity pens for years now and recently when purchasing multi packs one or two of the pens in the package do not work. I submitted a complaint and was asked to mail the pens and they will send me coupons for more. Terrible costumer service from a multi million dollar corporation.

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

Bic Multipurpose Flex…

I purchased a Bic Multipurpose Flex Wand lighter last month. It was not a good purchase because it is very difficult to light. I struggled with it and had to use 2 hands. I am not pleased. Will look for another brand.

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

Bid razor leaving me with open infected deep wound. No response from bic when contacted

I bought a bic razor to use before my holiday. Used it very carefully as I always do. It cut me so deep I ended up in a foreign hospital multiple times on holiday having it seen to. I was told “if I had left it any longer, it would have been very serious” I was on antibiotics to clear up the infection, my ankle had swollen to double the size. I was unable to walk, i had to actually hop around. I was unable to do any of my water sports activities which is the reason I went on this holiday so my £1000 is wasted because of this product. I contacted them over a month ago in multiple different ways and had no response. Do not buy!

October 19, 2022
Unprompted review
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Rated 1 out of 5 stars

The last 6 months of buying Bic Soleil…

The last 6 months of buying Bic Soleil Escape Razors have been painful to use. Thought it would of been a bad razor so I used another same issue! Super painful like I am scraping little plastic pieces down my skin. Has anyone else had this experience?

November 10, 2022
Unprompted review
Rated 2 out of 5 stars

I’ve been using BIC disposable razors…

I’ve been using BIC disposable razors for 20 years and I’ve always found them to be excellent however the last 12 months or so the quality of the blade has really deteriorated sure why but I won’t be using BIC anymore sadly. It’s back to electric again..

April 5, 2022
Unprompted review
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Rated 5 out of 5 stars

My Stationary box

I was able to test the Stationary Box of BIC.
Nice set to give as a present. Absolutely loved the packaging. I am waiting for a boys version of this set.

A box which is complete filled with all that you need. Love to write with the pens. Also includes a nice set of marker with lovely colors.
The fine liners are ideal to be creative! Love the colors.

The box also includes a lovely notebook and two colors of sticky notes and a correction-er.

I love the quality of BIC! Never has let me down.

December 27, 2021
Unprompted review
Rated 1 out of 5 stars

The worst correction product I've had…

The worst correction product I've had the misfortune of trying with 3 separate purchases. The dispenser would fail every single time not even 1/4 used. I will never buy a Bic Wipeout ever again. No other brand gives such wasteful frustration.

October 23, 2021
Unprompted review
Rated 1 out of 5 stars

I bought a Bic lighter

I bought a Bic lighter. It was leaking lighter fluid from the bottom seam. I got burnt on my nose and hair. Then the flame followed the fluid to the bottom of the lighter and I threw down the lighter. This all happened very fast. I contacted Bic, they said to send them the lighter. When they saw the bottom of the lighter was burnt they claimed there was an outside fire source. I explained it to them and they dismissed me. I've been on fire before, this has brought the nightmares back. I had to cut my beautiful hair short. Bic doesn't care about their products and the safety of their users.

October 18, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible company with no help when items are not working!

Terrible company with no customer service...bought a pack of White Out Ez correct, one is defective and the second one does not look better. This product is poorly made of cheap plastic made in China...with no screw for rolling up the white band...Wrote a claim to BIC and their answer is to explain me how to use correctly their item!!!
If I still want a refund, I need to mail the damaged items. I asked for a pre paid label....but still no response from this Company that should not sell anymore products in US...I will definitely boycott BIC and never buy any product.
If interested, copy of their answer by email:

"Thank you for contacting us regarding the BIC Wite-Out EZ Correct.

At BIC, quality is not just a philosophy; it’s the driving force behind every product we produce. For this reason, we appreciate the courtesy you extended in bringing this matter to our attention.

BIC Wite-Out Brand Correction Tape has a self-winding mechanism. If the tape becomes loose, simply:

· Press the nose of the dispenser firmly on paper.
· Make a quick motion towards the right.
· Repeat until tape rewinds.

If this does not correct your looping issue, please return the product to us and we will replace it for you according to our BIC Performance Policy, which states: “If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you”. Our address is: BIC Consumer Affairs, One BIC Way, Suite 1, Shelton, CT 06484.

We value your continued patronage, and thank you for taking the time to contact us.

Sincerely,
BIC Consumer Engagement"

Case#3345881

October 9, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent long-lasting and sharp

OEM razor blades are an absolute ripoff. I have been using the BIC triple blade razors on and off for years. Package comes with a handle and six blade sets and lasts for ever at a fraction of the price of OEM blades. They are sharp, don't cut my skin - I have an average beard and need to shave every day, My current unit was bought on Amazon a year ago and still have two unused blades. My shave is more than adequate with the BIC razor and blades seem to stay sharp for a huge amount of time. I'll never buy top brand razors again - they don't stay sharp as long as the BIC and cost many times the price

September 8, 2021
Unprompted review
Rated 1 out of 5 stars

Rusty Blades

I am very surprised that after just 5 days of use my BIC Flex 4 razor has gone completely rusty! I would have assumed they would have used stainless steel blades. How can this product be safe to use?

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

Lone Star Rating

Lone Star Rating
1 out of 5 Star Rating! BIC communication is HORRIBLE! Pkg of 50 Classic Lighters had 1 orange, 1 green, 1 yellow lighter, balance is purple and pink. Delivery was horrible, I had to physically drive to two local US Post Offices since BIC delivery did not leave package and 'stated' it sent to local PO for customer pickup at Customer request and/or no secure drop off available which both are bold-face LIEs!

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

Bic's Philosophy Is Not Customer Friendly

I bought white-out tape and the tape cycle would not rewind because it was broke. The product costed was $2.75. Bic will not replace the product unless I mail, at a cost of $4, at which time they will through it away. Bic's philosophy is designed to discourage customers from returning defective items for a replacement due to postage and to save Bic money. They will not take a picture of the defective items.
This is Bic's philosophy:

"At BIC, quality is not just a philosophy; it’s the driving force behind every product we produce.

Our BIC Performance Policy states, "If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you."

Please return your product(s) to: BIC Consumer Affairs, One BIC Way, Suite 1, Shelton, CT 06484.

When returning your product(s) to us, please indicate whether you would prefer replacement product(s) or replacement coupon(s). If you would prefer a cash refund we recommend that you return your product(s) to the store where it was purchased.

As soon as we receive your returned product replacements will be promptly sent. Thank you for taking the time to contact us.

I figured out a way to return the product for less than a $1: smash it up in small pieces so postage will be less. I returned their product as requested.

February 7, 2021
Unprompted review
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Rated 1 out of 5 stars

Bad service

I have been waiting for my shipment for over 2 weeks now and my tracking info is messed up and no one has gotten back to me about my order I am pissed

December 8, 2020
Unprompted review

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