I bought a golf bag for my wife. After a few months the bag stand mechanism failed. Big Max honored their warranty and shipped a brand new bag. Customer service response has been very prompt.
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Had a bag with faulty zips. This was resolved very well by Tracey, to my entire satisfaction. Well done.
Customer service by Big Max Golf is 2nd to none. My warranty claim process was done with ease and handled with utmost professional services by Michael. A replacement bag was shipped out to me right aw... See more
Without question this was the best buying and customer service experience I have had in quite some time. The customer service department went above and beyond to assist me in finding the correct part.... See more
Company details
- Golf shop
- also in
- Golf Cart Dealer
Written by the company
BIG MAX Golf is the worlds leading push cart and golf bag brand with over 25 years of company history. We invented the FlatFold technology for push carts and we pioneered the development of waterproof golf bags, all to provide the most seamless experience on and off the golf course.
Contact info
Carlbergergasse 66, 1230, Wien, Austria
- +4318674333
- eu@bigmaxgolf.com
- www.bigmaxgolf.com
3.7
Average
154 reviews
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Purchased a Big Max Nano electric golf …
Purchased a Big Max Nano electric golf trolley which has been nothing but trouble. It has already been back for repair 3 times, last time it had to be returned to Austria to be repaired. Each time has taken 8-12 weeks on average. Once again the trolley is now faulty. Have given up and will be taking action to get a refund for this "not fit for purpose" product.
April 22, 2017
Unprompted review
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