It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative... See more
Company replied
Great way to buy a bike! The Bike 2 Work Scheme does slow the ordering process down a little, but if you're patient enough to wait a few more days then it absolutely makes sense. I ordered my bike o... See more
Company replied
They are quick to respond to any queries. Answers provided are, in my experience very clear and helpful. They provide timely updates regarding progress of quotes and vouchers. They process clearance... See more
Company replied
Company details
Information provided by various external sources
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Contact info
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, United Kingdom
- 03300884765
- info@bike2workscheme.co.uk
- www.bike2workscheme.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bike 2 Work Scheme
Hi Mihajlo,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Chris,
Thanks for your feedback and enjoy your bike.
Regards
bike2work Scheme
Reply from Bike 2 Work Scheme
Hi Chris,
Thanks for your feedback and enjoy your bike.
Regards
bike2work Scheme
Seamless
The automated system meant I wasn't hanging around waiting for approvals etc. Thoroughly seamless experience
March 26, 2026
Reply from Bike 2 Work Scheme
Hi John,
Thanks for your feedback, Happy Riding!
Regards
Bike2Work Scheme
Just a great friendly service from…
Just a great friendly service from start to finish
March 20, 2026
Reply from Bike 2 Work Scheme
Hi Darren,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Quick and easy
Quick and easy. Quote on Saturday, in on Monday, code on Monday picked up Wednesday what more could you ask for.
Good professionalism at the bike shop and did not try to sell me something i did not want
March 16, 2026
Reply from Bike 2 Work Scheme
Hi Chris,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Very easy to use and quick
Very easy to use and quick. Only took 10 days from start to delivery
March 19, 2026
Reply from Bike 2 Work Scheme
Hi Dave,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Very good and quick service
March 20, 2026
Reply from Bike 2 Work Scheme
Hi Nathan,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Love Bike2work 💙
Great scheme, easy to set up and you don’t really notice the payments coming out! My second time and undoubtedly not my last 👍👍
March 19, 2026
Reply from Bike 2 Work Scheme
Hi John,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Really chuffed with Bike 2 Work scheme.
Easy to use, went through at pace. It helps a lot when the bike shop is as efficient.
March 18, 2026
Reply from Bike 2 Work Scheme
Hi Roy,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Very quick turnaound
March 17, 2026
Reply from Bike 2 Work Scheme
Hi Christopher,
Thanks for you feedback and enjoy your bike.
Regards
Bike2WorkScheme
Extremely straightforward process…
Extremely straightforward process carried out swiftly and efficiently.
March 15, 2026
Reply from Bike 2 Work Scheme
Hi Graeme,
Thanks for your feedback, Happy Riding.
Regards
Bike2WorkScheme
Simple and easy to use
Simple and easy to use. I have my new bike already. Took just a few days in total.
March 11, 2026
Reply from Bike 2 Work Scheme
Hi Steve,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Excellent
Very straightforward process and quick issuing of voucher. Very helpful when I called customer service.
March 11, 2026
Reply from Bike 2 Work Scheme
Hi Steve,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Emma,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Really Easy and the voucher was there…
Really Easy and the voucher was there immedietley after my emplyer made payment
March 10, 2026
Reply from Bike 2 Work Scheme
Hi Victor,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Nice and easy
Nice and easy, simple to use no hiccups. My bike was ordered and arrived within a few days.
March 4, 2026
Reply from Bike 2 Work Scheme
Hi James,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Dave,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Smooth and fast.
February 20, 2026
Reply from Bike 2 Work Scheme
Hi Callum,
Thanks for your feedback , Happy Riding.
Regards
Bike2WorkScheme.
Easy process, great bike
The process was very smooth, I was constantly kept to date with where we were at and next steps, and the bike is great!
February 20, 2026
Reply from Bike 2 Work Scheme
Hi Tony
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.