Purchased a new bike via Biketart and it was the best mountain bike online buying experience I have ever had. Michael was excellent from the start, excellent customer service. Went above and beyond,... See more
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Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more. Formed in 2008 we have gained a reputation for stocking quality bikes, components, accessories and clothing and for our fast delivery. We are a fully independent rider-owned company. Our online store is complemented with a retail store where bikes and accessories can be viewed. We offer a full range of bike servicing and repairs at both our locations in Kent.
Contact info
Unit 19 Barham Business Park, CT4 6DQ, Canterbury
- 01227 832582
- support@biketart.com
- www.biketart.com
Hasn’t replied to negative reviews
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Great Bike Shoes for a Beginner
Great website and delivery went smoothly. Very pleased with my purchase.
Perfect service
Quick delivery and return refund
I have bought several high end…
I have bought several high end components from Biketart and have found the team to be very helpful, friendly and efficient with all aspects of my purchased items. Rapid delivery with well packed products has been much appreciated. Many thanks & keep up the good work! 💨💨👍
Great service!
Great service, speedy delivery and a great price as always - a great bike shop!
Great service
Great service, great price, fast delivery. Purchased as Thule bike roof carrier. Had a few issues with assembly and range for support. They were very helpful. Great service.
I bought some rockshox zeb forks and…
I bought some rockshox zeb forks and they are absolutely amazing the service was great and they came before the expected delivery date, I will definitely buy from here again!!
Great service. 5/10’s
Great service, reordered size up for family prezzy. Sorted thanks
Great price and fast delivery
Very helpful
Amazing price as always
Amazing price as always. My go to site for anything cycling related, with quick delivery. Thank you!
Great service
Purchase of Giro cycle shoes
Great website and quick delivery. I would definitely use again.
Really good service...
Really good service even though I had to return the item for a refund. Would not hesitate to use Biketart again or recommend them to others 👍👌
service was first class,
Difficult to write a review of the tyres themselves, as you don't know how they perform till you've ridden them, I've not. The service and delivery was A1.
Very good service
I'd highly recommend Biketart, their customer service was excellent, prompt reply to a query on brake caliper compatibility. The calipers were very reasonably priced and delivered quickly.
Easy to use site great speedy delivery…
Easy to use site great speedy delivery shoe fit and look fab
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