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Company details

  1. Telecommunications Service Provider

Written by the company

Stay connected anywhere with BC eSIM — your smart travel companion. At BC eSIM, we understand the real challenges travelers face — expensive roaming fees, unstable public Wi-Fi, and the hassle of switching SIM cards. That’s why we built a seamless global connectivity solution designed for modern travelers. Powered by advanced eSIM technology, BC eSIM provides reliable data coverage in 200+ countries and regions worldwide, giving you instant access to local networks at affordable, transparent prices — helping you save significantly compared to traditional roaming. No physical SIM, no number changes, no stress. Simply install your eSIM in minutes and stay connected across smartphones, tablets, and more. Whether you’re traveling for business or leisure, BC eSIM ensures smooth, high-speed connectivity wherever you go. With flexible plans, wide coverage, and great value, BC eSIM makes global travel simpler, smarter, and more connected.


Contact info

3.0

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

usage feedback

I'm an merchant mariner and often need to travel to different countries. I usually purchase an unlimited one-day option, but there is still a data limit. For instance, the 2GB option for India and Pakistan is a bit insufficient. It is hoped that unlimited data can be truly realized.

April 21, 2026
Unprompted review
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Rated 3 out of 5 stars

i like and dislike

i like is the connectivity.
what i dont like is that they minimize the speed with there Unlimited plan.
I'll give 5star if they put back.

April 13, 2026
Unprompted review
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Reply from Billion Connect

Hi Rey,

Thank you so much for your kind words and for highlighting that you enjoy the connectivity — we truly appreciate your support!

At the same time, we’re really sorry to hear about your experience with the speed on the unlimited plan. We completely understand how important stable and fast data is, especially when traveling.

If you don’t mind, could you please reach out to our customer support team and let us know which specific unlimited plan you were using? Our team will be happy to check the issue for you and investigate further to ensure everything is working as expected.

Thanks again for your feedback — it really helps us do better. We hope to provide you with a full 5-star experience on your next trip!

Rated 5 out of 5 stars

One of the best eSIM service world wide

As a frequent eSIM user, I can guarantee, Billion Connect is nowadays one of the ultimate class eSIM provider for a wide range of countries. Support team of BC does their job at high standards, in case a problem faced.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Your data goes through China

I'm in EU yet every single data packet from this provider is routed through China (Probably where their UPF actually is) and then back to EU. This means the ping is very high and even using VPN services is almost impossible because of the Great Firewall of China (GFW) . Additionally, the "Unlimited" data plan is not actually unlimited. After 10 GB they will throttle the data so much that you won't even be able to open up the google.com landing page. Stay away from this provider.

April 7, 2026
Unprompted review
Billion Connect logo

Reply from Billion Connect

Hi Giovanni,

We are truly sorry for the high latency and the connectivity issues you’ve encountered while using our service in Europe. We take your feedback regarding network routing and data speeds very seriously.

To help our technical team investigate the routing logic and optimize the connection, could you please contact our support team with your order details and specify which apps are currently failing to work? We are committed to checking these issues thoroughly and improving our product performance based on your feedback.

Thank you for your patience and for bringing this to our attention—it helps us build a better service for everyone.

Rated 1 out of 5 stars

I bought European unlimited plan.. it was fake high speed

I bought European unlimited plan, there were two options for 1 day:
1} 500 MB full speed and after that 128 kbps unlimited for 0.69 USD
2} second option was just "UNLIMITED" for 3 USD in description claiming "Daily high speed data cap unlimit".

I chose the second option which was supposed to be fully unlimited with HIGH speed. Turned out that the unlimited high speed was real only till I reached 1 GB! After that it started to be throttled to 5 mbps. That is not a high speed that I imagine. There is no mention of throttling after only 1 gb!
Therefore i can't recommend this service.

December 25, 2025
Unprompted review
Billion Connect logo

Reply from Billion Connect

Hi Lukas,

Thank you for sharing your feedback, and we’re sorry for the disappointment caused.

We understand how frustrating it is when the data speed experience does not match your expectations. For some unlimited plans, a fair usage policy or speed management policy may apply after a certain amount of high-speed data usage. We agree that such information should be clearly stated so customers can make informed decisions before purchasing.

We would like to review your case carefully, including the plan details and the product page information shown at the time of purchase. Please contact our support team with your order number and the email address used for the purchase, and we will investigate this matter further and do our best to assist you.

Thank you again for your feedback. We take comments like yours seriously and will continue improving the clarity of our product information.

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Rated 5 out of 5 stars

It worked

Simply put, the eSim worked when I connected at the airport. 5G most of the time and only dropped to LTE where reception was not great for T-Mobile.

September 30, 2025
Unprompted review
Rated 2 out of 5 stars

Bought unlimited internet for 10 days…

Tried a 10-day unlimited internet plan in the US, but the service is unreliable. The speed drops often, it’s not consistently 5G, and some apps like ChatGPT or TikTok are blocked since the data is routed through Hong Kong. Customer support doesn’t resolve issues either. Honestly, it’s worth paying a bit more for Airalo. I’ve had much better experiences with them. Why not 1 star? Well… you do get internet for a cheap price, but the so-called “unlimited” plan is basically a redundant service.

August 20, 2025
Unprompted review
Rated 2 out of 5 stars

No 5G as promised

I bought an unlimited package for 15 days in the USA. It's supposed to include 5g with normal usage. But nowhere do I get 5g, I keep being connected to a slow LTE network. Contacted customer service, got kept in a week long loop of them advising me to change locations, restart my phone etcetera.

I would advise everyone to pay a little more for a better quality connection.

July 30, 2025
Unprompted review
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