I've been buying BillyKirk for just over twenty years: bags, wallets, smaller cases. I love their stuff because it never looks fussy or ornate, and it can take real, everyday, use. The quality and tim... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have multiple belts from Billykirk, I love how straightforward they make sizing, it’s makes it super easy to order from them. Their products are very unique, especially there belts, having styles I’... See more
Company replied
This pack is beautifully made and carries very securely and comfortably! I'll be using it to carry supplies for my day job as an office nurse, while commuting by bike or foot. Tomorrow will be its f... See more
Company replied
I'll give you 3 stars, but I expect that will rise exponentially, once I have the product in hand, and I induce you folks to be open to "critical" design issues, and ...I've promoted you, and you get... See more
Company replied
Company details
Information provided by various external sources
USA based Leather & Canvas Goods Designer & Manufacturer. Bags, Belts, Wallets, Card Cases, Satchels, Key Fobs, Home Goods & More ~ Since 1999
Contact info
150 Bay Street, 3rd Floor, Commercial, 07302, Jersey City, United States
- +1 (201) 222-9092
- info@billykirk.com
- www.billykirk.com
4.6
Excellent
518 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality is still great!
Quality is still great!
Been buying Billykirk items for years and the quality has always been excellent. Their service and delivery is also great.
March 31, 2023
Advertisement
An all time classic brand
I love the quality of each item I've ordered. I continue to shop at Billy Kirk for trusted and timeless. I love that many items can be personalized to make for a special gift.
March 30, 2023
The bag I received showed some signs of…
The bag I received showed some signs of wear and tear after only a few months of usage. Tried contacting customer service but they were unresponsive hence my concern not being addressed.
April 16, 2023
Unprompted review
Reply from Billykirk
Hi Sherry - I looked over all of our orders and for any email exchanges and do not see you anywhere. Please respond back with the order number.
Love your products….but terrible…
Love your products….but terrible communication. I’ve sent multiple emails to the customer service address and completely non responsive. Also sent an (authorized) return back and yet to receive credit or acknowledgement.
April 13, 2023
Unprompted review
Reply from Billykirk
Hi Stuart. Your 1st email came in on 4/13, your sent a 2nd on 4/14 which was responded too. I am sorry we didn't get to your email until the next day. Refund was made.
Reply from Billykirk
Thank you Jose!
Advertisement
Wish the bag had side compartments to…
Wish the bag had side compartments to store things like dental floss/q Tips to be completely away from other carried items
March 27, 2023
Reply from Billykirk
Thanks for the reply and suggestions Steven. We rely on customers for these types of things, so thank you for that.
I always tell my friends to purchase…
I always tell my friends to purchase their bags, wallets, and other accessories here since it is made of high quality leather. The design is also well-made, stylish, and made to stand the test of time.
April 11, 2023
Unprompted review
Reply from Billykirk
Many thanks Rich!
Recently purchased a leather bag at…
Recently purchased a leather bag at Billykirk and the quality is superb! It is made of high-quality leather so it is really durable and the deisgn is super classy.
April 10, 2023
Unprompted review
Reply from Billykirk
Cheers to you Patricia!
Reply from Billykirk
Thank you Chelleigh!
Advertisement
Great company and great bags!
The shipping was fast and the standard issue pouch is great! I have inquired about the commuter tote no.326 in Camo but have not received a response if it will be available soon. I’ll keep on the lookout for that bag! So sharp!
March 21, 2023
Reply from Billykirk
Duly noted on the camo. We do switch out color ways from time-to-time so I wouldn't be surprised it that one makes a comeback.
Return / Exchange is the worst
Unfortunately, the belt sizing seems to be different which may be an error on my part. But the exchange process needs to be improved. I had to follow up twice on my return/exchange and I’m still awaiting a confirmation for correct shipment. Great product but something is missing from a service standpoint.
March 22, 2023
The product does not meet my…
The product does not meet my expectation. Although these is a disclaimer “Please note, Camo color may vary between fabric lots”, but the actual color is way different from the product photons shown in the website.
March 14, 2023
Reply from Billykirk
Sorry you were not pleased with the camo color/pattern. The waxed canvas lots do differ from time to time. If you send it back we would be happy to select a couple that may be more to your liking.
Advertisement
The recent tote purchase
The recent tote purchase, I was a little disappointed. The fabric used for the tote is thin and the breath sling is a little too small.
March 16, 2023
Reply from Billykirk
I am sorry you were not pleased. This is the same weight waxed canvas we have used for over 15 years. The tubular nylon strap is very durable and thin to slip in side the interior slot when using the carry handle.
Qualitatively and beautifully
Qualitatively and beautifully. Good price
March 15, 2023
Unprompted review
The product is also beautiful
The product is also beautiful, great quality, and thoughtful customer service, recommend it to anyone who loves it.
February 23, 2023
Unprompted review
Amazing Tote Bag
Came in fast and the quality of this leather and bag omg love love love it. Best work bag ever
February 23, 2023
Advertisement
Two decades of awesome product
I've been buying BillyKirk for just over twenty years: bags, wallets, smaller cases. I love their stuff because it never looks fussy or ornate, and it can take real, everyday, use. The quality and timeless style of BK products has been consistent over two decades, and finally, everything is made here in the US and holds up over time.
February 22, 2023
Nice piece of information
Nice piece of information. Keep it up good work
March 8, 2023
Unprompted review
Everything was easy and the product is…
Everything was easy and the product is beautiful.
February 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.