Had problems ordering online, a typo or something I did wrong and system wouldn't accept my payment, no matter how many times I tried. Phoned Bionativia office and the person was very helpful and so... See more
Company replied
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See what reviewers are saying
Love your product, used natural six organic cbd drops for approxemantely 8 month. Delivery is about 10 days for my living in Norway, but i order in good time before my bottle is emty.
Company replied
Fast efficient order and delivery. Have tried similar products before but always ended up with unpleasant stomach side effects which outweighed any benefits. Not so with these capsules. High end produ... See more
Company replied
I did not get acknowledgment via email. So had no idea if the order had gone through. No email to say when it was likely to arrive. I actually messaged Bionativa to ask about this and to date have not... See more
Company replied
Company details
Information provided by various external sources
Bionativa is a team of hemp enthusiasts and individuals involved in development of hemp science, hemp product education and marketing as well as production, processing and supply of carefully selected hemp products from trusted and thoroughly tested producers who guarantee the ‘From Seed to Seal Quality’.
Contact info
5 Brock Close, M11 1ED, Manchester, United Kingdom
- 07514601144
- office@bionativa.co.uk
- www.bionativa.co.uk
4.1
Great
311 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I’m very happy buying from you as you…
I’m very happy buying from you as you provide excellent customer service and reliable deliveries
January 11, 2020
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Sylvie,
Thank you very much for the lovely review! We are thrilled to see that you've been satisfied with our customer service, and we hope you will enjoy your product as much as well. Once again thank you for your feedback,
Have a lovely day,
Bionativa Team
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Great service and lets you know if…
Great service and lets you know if there's any delays on delivery, can't fault the service I've received thankyou
December 13, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Cynthia,
Thank your very much for reviewing our customer and delivery service. We care for our customers individually and our team is happy to read that you are satisfied with our work! Once again thank you very much for the kind words,
Have a lovely day,
Bionativa Team
Very quick delivery.Thank you.
December 5, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Marta,
Thank you very much to review our company and give a feedback of the delivery service.
We're glad to read that you found the shipment and delivery of your product quick! Enjoy your product and thank you for your purchase again!
Have a lovely day,
Bionativa team
Very friendly and courteous staff
Very friendly and courteous staff, I had made a mistake and ordered something that contained gelatin. realised my mistake and contacted asap, order cancelled and money refunded.
Also got recommended a replacement item.
November 27, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Debi,
Thank you very much for your nice words. We were happy to help you with these issues and if you need advice with product or about service, please feel free to contact us! We are thrilled to read that you find our customer service quick and efficient. We hope you like the recommended product!
Thank you again for the feedback and have a lovely day,
Bionativa team
Quick hassle free delivery
October 28, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Paula,
Thank you very much for your feedback. Every costumer's opinion is important for us, and it helps us to improve our business every day. Thank you again to share your review,
Have a lovely day,
Bionativa team
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Quick professional service
October 18, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Linda,
Thank you very much to review our service. We appreciate your feedback and thank you very much to share your experience with us and the community of Trust pilot.
Thank you again and have a lovely day,
Bionativa team
Good service
September 23, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Cahir,
Thank you very much to review our business and service. Every feedback is valuable so we appreciate that you wrote a review.
Thank you again and have a lovely day,
Bionativa team
Reply from Bionativa.co.uk - CBD Oil Store
Hi Sheila,
Thank you very much to review our services and business. We always make our best to fulfil the orders as quickly as possible and we are thrilled to read that it was just like that for you too. We appreciate every feedback so thank you again and have a lovely day,
Bionativa Team
Reply from Bionativa.co.uk - CBD Oil Store
Hi Vi,
Thank you to review our service and leave us a feedback. We are thrilled to read that you enjoyed our service and we hope to welcome a new return customer of ours.
Thank you again and have a lovely day,
Bionativa team
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I can recommend this oil
I can recommend this oil. Really helped my anxiety attacks.
September 8, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Set,
Thank you very much to review our services. Every feedback is valuable for us and for the community here in Trustpilot. Thank you very much again,
Have a lovely day,
Bionativa Team
Superb product my wife swears by it
September 5, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Dear Mr. and Mrs. Goodacre,
Thank you very much for your kind words. The team is thrilled to read that you enjoy the product and you've been happy with our service. Thank you very much again,
Have a lovely day,
Bionativa Team
Absolutely brilliant service and…
Absolutely brilliant service and excellent delivery would highly recommend this xxx
September 5, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Riena,
Thank you very much for your feedback about the company. We are so glad to read that you liked our services and we appreciate that you chose our business for our purchase again. Thank you very much,
Have a lovely day,
Bionativa Team
Been using Bionativa for quite a while…
Been using Bionativa for quite a while now and I must say they’re excellent. First class delivery service, great products and very efficient customer service.
September 4, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Dear Julia,
Thank you very much for your kind words! We appreciate so much that you take time after each of your purchase to write us a review and your feedback is really valuable for us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank very much again,
Have a lovely day,
Bionativa Team
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100% Happy
Excellent folk to deal with. Faultless communication and speedy despatch
September 1, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Dear Mrs. Manual,
Thank you very much for you kind feedback. We are thrilled to read that you've been happy with the service we provided from the purchase 'til the delivery of your item. Thank you very much again,
Kindest regards,
Bionativa team
Very quick delivery
August 27, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Natalie,
Thank you very much to review our business' services. Every feedback is important and we are really appreciate that you shared your customer experience with us. Thank you again,
Have a lovely day,
Bionativa Team
You exceed my expectations my…
You exceed my expectations my delivering my package within 1 day & not the 3 working days indicsted.
August 25, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Floyd,
Thank you very much to share your opinion and write such a nice review of our service. We are thrilled to read that you've been pleased with the delivery. Thank you again,
Have a lovely day,
Bionativa Team
Excellent product and super fast…
Excellent product and super fast shipping. Very informative website which was easy to navigate. Definitely recommend.
August 21, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Jean,
Thank you very much to take your time and leave us such a nice review. We appreciate that you shared your experience and that you've been happy with the delivery service and with our user-friendly webshop as well. Thank you again,
Have a lovely day,
Bionativa team
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Excellent product and service
August 20, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Andrew,
Thank you very much for you review. If you would like to continue this conversation about your experience, please feel free to contact us via email or via chat on our website. Thank you again!
Have a lovely day,
Bionativa team
Great product and service.
August 19, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Simon,
Thank you very much to write a review of our product and service. We really appreciate every feedback from our customers so thank you again,
Have a lovely day,
Bionativa team
I suffer with menieres disease which…
I suffer with menieres disease which makes me really anxious so I purchased the cbd oil to see if it helps to relieve the anxiety. I've only taken a few doses so its a little early to say if it helps
August 18, 2019
Unprompted review
Reply from Bionativa.co.uk - CBD Oil Store
Hi Kerry,
Thank you very much to take your time and to leave us your review. Every feedback is important so if you would like to continue the conversation about our customer service or delivery service, please feel free to contact us via mail or on our webpage chat. Thank you again for your purchase,
Have a lovely day,
Bionativa team
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