Bird & Co Solicitors Reviews 

1,216
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being incredibly professional, friendly, and helpful, ensuring that every question is answered promptly. Consumers often appreciate the exceptional service provided, noting that team members deliver regular updates and guide them smoothly through complex property purchases. Some reviewers were not happy with communication gaps, mentioning that they had to repeatedly chase the team to keep things moving forward. A few consumers also noted that during certain stages, waiting for responses took longer than expected before matters were finally resolved successfully.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout transactions and... See more

Service

Clients share positive opinions on service, frequently praising the professional, efficient, and responsive... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting clear communication,... See more

Response time

People report positive experiences with response time, noting that emails and queries are consistently... See more

User experience

Reviewers express strong satisfaction with the user experience, highlighting smooth transactions and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chloe and the team at bird & Co have been brilliant during our house sale/ purchase. Keeping us updated on a regular basis throughout the whole process, they were also very thorough making sure all qu... See more

Company replied

Rated 5 out of 5 stars

Bird & Co and in particular, Nancy Watson and her team were great when dealing with our conveyance. They always answered any questions we had promptly, professionally and politely. There are no hid... See more

Company replied

Rated 5 out of 5 stars

Having dealt with Bird & CO’s conveyancing teams on a number of occasions I can only say I can highly recommend them. Their service is brilliant.Members of their teams are friendly, efficient, easy to... See more

Company replied

Rated 5 out of 5 stars

I was very apprehensive when I first contacted Bird and Co but there was no need. The communication was first class and everything we needed dealing with was sorted very quickly at a great price (whi... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Family Law Attorney
  4. Legal Services
  5. Personal Injury Attorney

About Bird & Co Solicitors

Written by the company

Bird & Co Solicitors are a long-established solicitors firm with three offices in the East Midlands of the UK, both in Nottinghamshire and Lincolnshire.

The Firm’s clients are based all over England and Wales, and in more than 20 other countries worldwide. Every year thousands of happy clients receive our services. We’re specialist lawyers serving clients all over the World, but we retain our local ethos and are a strong part of our community in the UK.

We have a particular specialism in property transactions and conveyancing, as well as serious personal injury claims including catastrophic injury, criminal and business defence especially the more serious offences, family law including care proceedings, divorce and child contact, dispute resolution (bringing and defending claims in the courts), employment and discrimination work for clients involved in bringing or defending cases before the Courts, Tribunals and other Regulatory and Public bodies. No case is too complex or sensitive for us.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,216)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good advice and guidance

good advice and guidance
ease of doing work
getting clear directions
doing work securely and remotely

May 8, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your kind review.

Rated 5 out of 5 stars

recently the team of solicitors…

recently the team of solicitors represented my son in a challenging situation involving drug charges, and I couldn’t be more grateful for their support and professionalism.

From the outset, the team was attentive and thorough, ensuring we understood the legal process. However, I want to highlight Lewis, who was particularly exceptional throughout this ordeal. His approach was both personable and reassuring, which made a significant difference in what was a stressful time for us. Lewis took the time to listen to my concerns and answer my questions, always providing clear and thoughtful guidance.

His dedication didn’t stop at just the legal representation; he continued to offer support even after the case concluded. This level of care and commitment truly sets him apart from others in the field. I felt valued and understood, which is invaluable when facing such serious charges.

Overall, I highly recommend this firm, especially if you find yourself in a similar situation. Their expertise, combined with Lewis’s exceptional support, made a daunting experience much more manageable. Thank you for everything!

March 3, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We really appreciate your comments.

Rated 5 out of 5 stars

Exceptionally efficient on the…

Exceptionally efficient on the conveyancing of a property we sold. Always kept us well informed and explained anything we didn't understand etc. Would highly recommend.

May 14, 2026
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Reply from Bird & Co Solicitors

Thank you for your kind review. We really appreciate your comments.

Rated 5 out of 5 stars

Excellent Firm

I instructed Bird & Co for conveyancing with Chloe Bailey as the primary contact for handling my case. Chloe is professional, pro-active and helpful. She went above and beyond to get my purchase, which was not straightforward, over the line. I am incredibly grateful.

April 16, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Fantastic service from bird and co…

Fantastic service from bird and co solicitors, especially Laura who was fast, efficient, knowledgeable and very helpful. Highly recommended, we will most definitely be using in future. Thanks again for the efficient conveyancing!

May 11, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased you were happy with the service.

Rated 5 out of 5 stars

Absentee-Owners selling UK property

It was a smooth process throughout. Many thanks to Grace Turner and her team for their assistance in the satisfactory completion of this sale.

May 8, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

We had an excellent experience with the…

We had an excellent experience with the conveyancing solicitor, who provided professional, efficient, and reliable support throughout the entire process. Their communication was clear and timely, keeping me informed at every stage and ensuring we fully understood what was happening.

They handled all aspects of the transaction with great attention to detail, making what can often be a stressful experience feel smooth and well-managed. Any questions we had were answered promptly and thoroughly, which gave me real confidence in their expertise.

We would highly recommend their services to anyone looking for a knowledgeable and dependable conveyancing solicitor. Their dedication and professionalism truly made a difference. Thank you so much Naomi and Dale x

May 1, 2026
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated by all involved.

Rated 1 out of 5 stars

Terrible experience — lost £658 and six months due to incompetence

I hired Bird & Co because they were advertised as specialists in buy‑to‑let purchases through limited companies, but the whole experience was shockingly incompetent and costly — their handling was painfully slow, their communication non‑existent, and their basic understanding of the process clearly inadequate; despite repeatedly chasing them they still hadn’t completed the work after six months, they only converted documents to my limited company after half a year even though I made this explicit from the start, and I have to get signed the same paperwork multiple times, which is inexcusable; The process was still going on but my mortgage expired so I pulled back; I have lost £658 and six months of my life because of their negligence, and I strongly advise anyone considering them to look elsewhere.

April 17, 2026
Unprompted review
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Reply from Bird & Co Solicitors

We are sorry to see that you were not completely satisfied with the service that was provided. We are having trouble locating the relevant transaction on our system and so if you would like to take this further, please contact enquiries@birdandco.co.uk.

Rated 5 out of 5 stars

Lewis @ Bird & Co

I recent came across this company and came in to contact with Lewis! A very smart, professional, polite and informative gentlemen. He gave the best advice for my situation, kept all bases covered and made me feel very looked after. The communication was second to non and the care and even after care has been the best Ive ever known.

Thank you Lewis and Bird & Co.

Daz

April 22, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your kind review. We really appreciate your comments.

Rated 5 out of 5 stars

Thank you Lauretta!!

Excellent service provided by Lauretta.
She was always prompt and replied to my queries within couple of hours. She explained anything I did not understand. She also gave weekly updates. I would highly recommend them to anyone going through the buying or selling process.

April 17, 2026
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Professional

Always answered the phone in person. Always very professional but friendly.
I never had a problem of picking up the phone to speak to someone no matter how small the question.

April 24, 2026
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Reply from Bird & Co Solicitors

Thank you for you review. We really appreciate your comments.

Rated 5 out of 5 stars

Highly recommended

Bird & Co Solicitors provided excellent service when dealing with our recent house sale. They were always on hand to discuss any issues. They worked professionally and were very supportive throughout the process. Many thanks.
I highly recommend their service.

April 20, 2026
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Reply from Bird & Co Solicitors

Thank you for taking the time to post a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Professional and approachable

Communicative, approachable and professional. My house purchase was very smooth despite my case was more niche and required more document. Highly recommended

April 2, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient. Checking progress online is reassuring.

April 20, 2026
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Reply from Bird & Co Solicitors

Thank you for your kind review.

Rated 5 out of 5 stars

The team run by Rebecca Tasker were…

The team run by Rebecca Tasker were very professional, very prompt and efficient and my conveyancing matters were concluded in a very timely manner.

April 17, 2026
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated by all involved.

Rated 5 out of 5 stars

Very thankful to Team Turner.

Following the announcement that our solicitors had ‘ceased trading’ we needed a solicitor who was prepared to pick up our midway leasehold purchase. I contacted Bird & Co and they appointed Grace and her team to help us.

From the outset, despite the problems, we were so thankful that we had Grace looking after us. Throughout she was professional, friendly and courteous always responding in a timely manner. She helped us navigate a particularly difficult set of circumstances when buying this leasehold property.

I cannot speak more highly of Grace and her team and I would unequivocally recommend them.

March 20, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking a the time to leave a review. Your comments are greatly appreciated by all involved.

Rated 5 out of 5 stars

Bird & Co were nothing but responsive

Bird & Co were nothing but responsive, easy to contact, friendly and approachable. They acted swiftly to ensure conveyancing was done speedily and without issue.

April 2, 2026
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Newark branch of Bird and Co…

I used the Newark branch of Bird and Co and they were fantastic start to finish. Hannah went above and beyond to get me a mortgage, because my money had been in crypto it was more complicated than normal but Hannah made it easy for me. I highly recommend using them.

April 7, 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

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