ABC Company 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The 'free trial' does not exist Beware everyone - monies will be extracted from your credit card without your authorisation Professional image - but just the same old scam we are all fed up... See more

Company replied

Rated 1 out of 5 stars

Working with this company has been nothing short of a disaster. Their forms are simply a poorly handled copy-and-paste job, resulting in a confused mix up. Reading through the 30 pages of legal termi... See more

Company replied

Rated 1 out of 5 stars

Terrible company. Their phone number is not available, they have no representatives on their phones. They claim to charge monthly 24.99, and underneath in small letters claim another amount, that mak... See more

Company replied

Rated 1 out of 5 stars

Total scam. They advertise a free trial but you don't actually get to try anything. Then they advertise the price of $24 a month for a membership, but instead bill you $299!!!! It's all fine print. Ev... See more

Company replied

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Business-in-a-Box is a complete package

The software is excellent and even if you just create one or two legal documents in the first year you've more than paid for it. The list of documents and samples seems endless and covers virtually everything. Having the pro version is important if you plan to do lots of editing and simple functions like printing, saving, etc. are easier than the demo version. I found the Help section to be more 3-4 star than 5 star but it is still good.

May 29, 2014
Unprompted review
Advertisement
Rated 1 out of 5 stars

No post sells support

When you looking into Business-in-a-Box the company is pro-active and open to assisting you. When the purchase is done, then the support dries up and no one gets back to you when you need them most. I had to solve my own errors and felt like the company made the sale and I was on my own.

May 28, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Hello Frank,

We can assure you that we make sure to reply to all messages within few hours. Your message might have been accidently misplaced. Please re-send it to support@biztree.com.
You might also reach us on the phone or via Skype (Our Skype contact name is Biztree).

We have a dedicated support team that is here to assist with any issue you might have with Business-in-a-Box.

Kindest regards,
Your Biztree Team

Rated 5 out of 5 stars

Great templates, easy to use, well worthwhile

I needed to write a supply contract and found biztree on the internet. It had a suitable contract template included which was simple to edit and finish as a very professional document.
Beats lawyers pricing anyday and I now have everything I need for future legal docs to hand!

May 28, 2014
Unprompted review
Rated 5 out of 5 stars

MONEY & THE BOX

This is a rather extensive range of documents and material at a pretty high standard.
I know that with a bit of application, these documents can be used with great success. I have already had income generation that has justified the investment.

May 26, 2014
Unprompted review
Rated 2 out of 5 stars

Mediocre product supported by a lot of SPAM

Product is way over stated and once you show any interest and even after purchase you get continual SPAM.

I would not recommend this product.

May 26, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Hi John,

We are sorry, if our templates don't fit your needs. However, we do offer a full Demo version ahead of the purchase to avoid that kind of disappointment. Please note that we did reduce the amount of promotional emails. In addition we've added a new "Document of the Week" series to explain our Top 100 documents (one every week). Of course, if you are not interested in our content, you can unsubscribe from all of our emails using the Unsubscribe link. If you need help with that, please contact our Support team at support@biztree.com.

Kind Regards,
Your Biztree Team.

Advertisement
Rated 5 out of 5 stars

Business-in-a-Box saves time and money!

I was looking at spending over $10,000 in fees and was not even going to get 5 prepared documents, until I saw the BizTree advertisement for Business-in-a-Box. I was able to get the license and access to the over 1,800 template documents which the application will pre-fill with my company's information with one click of my mouse. It has saved me thousands of dollars and untold hours to create just about any type of documentation necessary to run your business. It is a God-send.

May 24, 2014
Unprompted review
Rated 3 out of 5 stars

Caution: Business-in-a-Box can affect the performance of Microsoft Word

The biggest problem that I have experienced is that Business-in-a-Box affects my Microsoft Word formatting and I had to uninstall the program and therefore I wasted my money.

May 23, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Hello John,

We can assure you that Business-in-a-Box is perfectly compatible with Microsoft Office. Some users might need though to run a repair in their Microsoft Office.
The latest version of Business-in-a-Box is perfectly compatible with the latest version of Microsoft Office (2013).

We encourage you to contact us so that we can look into the issue.

Meanwhile you may use the Business-in-a-Box built-in editor (Click on "Edit" up top then on "Office Suite Preferences" and make the change to the Default Text Editor) to continue to use the document templates.

Kindest regards,
Your Biztree Team

Rated 5 out of 5 stars

Business-in-a-Box software has saved me time.

Business-in-a-Box software has saved me time many time over its cost and that is what I was looking for.

I use both the English and the French versions. I like the 100s of prepackaged forms. I find the checklists very helpful. I find items in the said lists that I would otherwise not have thought of. Great Help!!

Moreover, the few times that I had to get technical assistance, I found people super helpful, very knowledgeable and very courteous. Always a great experience.

I would highly recommend Business-in-a-Box to very busy professionals.

May 23, 2014
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Stuff!

Biz in a box is great! I wish there were more "basic" forms that I could utilize for my smaller clients that don't need or want the lengthy legaleeze. Other than that I have found and used many of the documents. I am pleased with my investment.

May 23, 2014
Unprompted review
Rated 2 out of 5 stars

EXCITEMENT VERSUS DISAPPOINTEMENT

When I purchased Business in a Box, it became more difficult to use than as a browser. I have not used one document with the exception of the Business Plan which was a challenge and I am very disappointment as it is not as user friendly as it advertises to be. My daughters for whom I had actually purchased the system with 5 users have not even been able to access it at all.
I was so excited to have purchased this application, for me the price was really putting pressure on my budget but I felt it could add value to my work as I am responsible for drafting many agreements and documents for our company as the MD and it takes me longer to access and then not to get the documents. So this really killed my enthusiasm and I have since given up trying due to the time it takes to get to one simple document i.e. Resolutions...template.

Please help

May 23, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Ms Jordaan,

Please let us help you use the software that you purchased by contacting us via email: support@biztree.com

There is nothing that we dislike more than knowing of clients who purchased the software and gave up on using it because of a little issue that they did not know how to by pass. Most of the times, it is just a matter of activating the software or locating a feature.
Please email us describing the issue (you may also contact us through Skype - our Skype contact name is Biztree) to enable us to assist you with it and help you get back to the excitement mode! :)

Kindest regards,
Your Biztree Team

Advertisement
Rated 5 out of 5 stars

Outstanding investment! Very useful forms.

I have used so many of the business forms in this series. I wish that you would add How to do a Will. This has been great for any person who wants to start a small business. I have used it for many contract deals. Great investment!

May 23, 2014
Unprompted review
Rated 3 out of 5 stars

6 out of 10

I thought Business in a Box would have more documents like Prenuptial agreements and mane of the templates have grammatical mistakes. I need to revise again and again

May 23, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Hello Faraaz,

Thank you for your feedback.

Business-in-a-Box only contains documents that are related to business.
To avoid the kind of disappointment that you experienced, we offer a free demo that allows anyone to view the whole content of the software before making a purchase decision.

As for the mistakes, we can assure you that all the documents were professionally written by lawyers and business experts, and revised. Is it possible that you are referring to the writing style, which is North American and might therefore differ from the style you are used to?

Kindest regards,
Your Biztree Team

Rated 3 out of 5 stars

hatd to cover all the possibility.

Could help but you need to kbow very well what you are reaching for.

May 23, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Hello Gianluca,

Thank you for your feedback.

If you need help to locate the documents that you are looking for in our +1,800 documents library, please contact us at support@biztree.com. We will be more than happy to help.

Kind regards,
Your Bizree Team

Rated 1 out of 5 stars

No stars, if available would have been my rating

I bought a full package, English and French for a Mac, only to find that the legal basis was US law and the French one was Quebec.
Many of the templates did not work with the Mac OS. They admitted this afterwards so, why did the sell it as conforming.
On the positive side they did refund.

May 23, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

Hello James,

Business-in-a-Box is used in over 190 different countries. Although the writing style of the documents is North American, the legal document templates you find in Business-in-a-Box are “general” rather than specific, meaning that we do not refer to any local/state/country law but instead we indicate what “type” of law to refer to (e.g. [YOUR COUNTRY]’s Foreign Trade Law or [YOUR STATE/PROVINCE] Employment Discrimination Law). Since the laws are constantly changing, not referring to specific articles or codes makes Business-in-a-Box quite a better product.

Our legal documents are a great “starting point” but we always recommend that our clients talk to your lawyer before signing an important agreement. However for the majority of cases, the templates will require only minor customization – our do-it-yourself document models were created to fit general business needs, with little impact resulting from what country(s) you operate in, or in what industry your company is.

The documents lay out in the Mac version of the software is not yet as good as the PC version but the package value remains the same. In fact we have numerous Mac clients that are very happy with the software.... and as you experienced, we have no problem refunding those who are not :)

Kindest regards,
Your Biztree Team

Advertisement
Rated 5 out of 5 stars

Ghost employee

It is the unseen employee at the company. When you feel stuck the open business in a box.

May 23, 2014
Unprompted review
Rated 1 out of 5 stars

I needed support and got zero!

I tried to get support and got zero. they asked for me to send e mail instead of chat. I did and still got nothing.

May 23, 2014
Unprompted review
ABC Company logo

Reply from ABC Company

M. Tibbs,

We are sorry to hear that.

We usually make sure to reply to all messages within few hours. Your message might have been misplaced.

Please email us again your query at support@biztree.com
We will make sure to assist you as quickly as possible and make up for the delay.

Kindest regards,
Your Biztree Team

Rated 1 out of 5 stars

This is a scam! Do not purchase!

they offer a free download for review of their forms. When you cannot open the forms, they prompt you to buy a product key with a money back guaranty! Once they have your money.... Kiss it goodbye! No refunds!

August 7, 2011
Unprompted review
ABC Company logo

Reply from ABC Company

Hello,

We are sorry that you feel that way.
However, our money back guarantee can be found on our web site, in our online store page direct link is http://www.biztree.com/store/30-day.html ). As stipulated in our policy: "Due to the digital nature of our products, only valid claims for refunds shall be considered. This policy is not intended to provide users with a free trial. As with all in-store purchases, it is the customers' responsibility to determine whether the product is appropriate for them before purchasing the product. If any documents or materials have been used in the course of actual business, we will NOT issue refunds. We reserve the right to refuse any refund request, at our own discretion, should we determine that a customer is not providing valid grounds for a refund or is abusing our money back guarantee policy."

It’s like buying a DVD from a store. If the store has a 30 day money back guarantee, they will take back the DVD, but if it has been opened, they will not. Our product being activated = being used.

Also, please consider that we offer a free demo that allows anyone to view ALL the documents inside the software before making a purchase decision.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look