Blackpool Pleasure Beach Reviews 

A clickey gym were they call you bihind your back, I've heard what their instructors say about the clients and it's not nice,I recommend anyone ti go somewhere else,

Booked 3 non ride adult tickets and one adult ride ticket along with a child's ride ticket, cost over £170 which was extremely expensive given 3 of us were just walking around the park. Disappointed that some of the oldest most loved rides were no longer there or left closed down and derelict, no mention of this on the website. A number of rides were closed until later in the day, again no mention on the website to give you a heads up. Most of the arcades within the park had the shutters closed, some opened around 3 pm then were unable to use some of the attractions/ shops as no card machine and wouldn't take cash. Overall it was a pretty disappointing day, and quite sad to see the park in such a sorry state.
Have always been a fan of Blackpool Pleasure Beach but today has put me off ever going back.

Rain Dryers by Valhalla charging £3.50 to use but dont even work (left one).

We went on Sunday 1st of June, Myself and two sons, We bought the fast pass tickets which was a but more costly but well worth it. Skipped the ques and were getting on rides straight away bit I did notice that the normal ques wernt too bad really and people were not waiting long to get on rides.
The staff were Friendly enough.
Toilets were clean.
We ate at the kfc and the food there was fine. Plenty of other food choices around the pleasure beach also aswell as shops with plenty of choice.

Had a lovely day and we got on the big rides, a few we went on a few times. Lovely experience

We applied for a Digital Access Pass for our disabled children, which was a very comprehensive process, requiring a lot of evidence and ID, but they were granted. We were given 2 Essential Companions, Standing and Queuing, along with Urgent Access to Toilets. We were given the cards to log our time rides, wrist bands and entered the park.

We had successfully used the passes and the kids were enjoying themselves, despite struggling with the heat and sensory issues. On the afternoon, they had asked to ride the Avalanche. We couldn’t see the Quick Ride Access entry point. I asked a member of staff near the ride; he was unable to help and directed us to the Alpine Fast food place (right opposite the ride itself). This was around 14:00 - 14-30. I spoke to a female member of staff that informed us there wasn’t a rapid access entry for this ride. She informed me that, she used to work on that ride and that if we joined the queue now, she estimated that we’d only have to wait around 20 minutes. I showed the member of staff the rapid access pass and said there should be a rapid entry point, as there was only 2 rides on the park that didn’t have them (Ghost Train and Krusty Krab), and this ride wasn’t one mentioned. She told me the access pass we were given was old and incorrect information, she insisted there wasn’t one and so we joined the queue. This kids really wanted to go in this ride. After waiting over 40 minutes in the queue, with 2 very overstimulated children, we entered the stalls as we were next on the ride. Only to look across and see there was a rapid access to the ride.

After leaving the ride I spoke to the female member of staff that had told us there wasn’t no rapid access entry. To inform her there was and point out the tiny, very easily missed sign at the back of the ride. I did this, as I didn’t want any other families to have this experience, so I quickly informed the park manager of this too, before leaving the park. I told him about one member of staff not knowing at all and not being able to help, so he directed us to another female member of staff, who not only gave us incorrect information, but also advised us that there was no rapid access to this ride. He advised me to write this email to make you aware of this.

After waiting in the queue, one of our kids was completely overstimulated and wanted to leave. Our other child went on one more ride and we had to leave. This spoilt their day, completely. Having Autism should not mean they can’t enjoy their day out like everybody else. This is why we went through the extensive process of applying for Digital Access Pass to try and ensure reasonable adjustments were in place. This is part of the Equality Act 2010, meaning they should be able to access the park like everyone else and enjoy their day. Unfortunately, we left the park early and returned home. Very disappointing, prior to this, our children were having a good time. One that we still payed £100 for and didn’t get the full experience they should have.

The wait times unfortunately on a Saturday were sickening, we won't go again unless we have the speedy pass. But other than that it was great! Good food options and the rides are great for all the family. I wish they wouldn't close certain rides on the day without notice, we were looking forward to the grand national ride!

Blackpool is great. Pleasure beach is brilliant and I had to put review on after seeing some of the others.

Ive been going here since my granny took me 45 years ago, and go few times a year since

It is best park in uk, and me and my family love it so.... ⭐️⭐️⭐️⭐️⭐️+

I went to Blackpool with my family after 4 years, and I will never go again. You can't take your own food in anymore, and the food there is overpriced. There are lockers where you can put your bags in but you have to pay prices start from £6 You have to input your card details to pay because I didnt have my card on me I ended up putting my bag in my car which was a 10min walk. I took a drink out, which I thought would be ok, but the guy said no drinks allowed. I just told him to bin in as i wasn't walking back to the car again. When the kids were hungry, we ended up eating in our car. This wasted probably about an hour. Valhalla opened at 2pm, there were rides that were closed. It is absolutely ridiculous. Blackpool is no longer the same. I definitely won't be returning.

Went to the pleasure beach the 7th April. Was in the park 9.50-5 and Didn’t have to queue that long for most rides longest was 20-25mins for avalanche and got on the big one twice in a row without queuing more than 10 mins. Took my 6yr daughter who loved it. Weather was great, staff were fine, big dipper and ice blast the only 2 rides that weren’t working so no big deal. overall a brilliant day.

We have been to the park on a Monday the last 2 visits and the queues aren’t too bad so maybe an Idea to go during the week and not the weekends if you don’t want to queue for to long.

Amanda Thompson is the worst thing to have even happened to Blackpool Pleasure Beach utter incompetence and an insult to the competent to call her a "business woman" when she has inherited an empire and run it into the ground.

The best park in the uk. There’s nothing else like it. The best selection of rides and entertainment compared to the other parks. Customer service is always brilliant and the park is maintained brilliantly! so excited for the start of the 2025 season

I love the book they sell about me and my fornite friends

A good day out if all the rides are open!!

Went to the pleasure beach paradise room for the Hollywood show. Started off waiting in a side room whilst they organised up stairs. Once we got sent up stairs the security guards stopped us as it obviously hasn't been confirmed. Table plan wasn't made clear.

Starter was nice, pate, Melba toast and red onion chutney. The organisation and coordination of the meals were terrible and forced into fixed menu. The turkey was nice and the carrots/Brussel sprouts were nice. One tiny pig in blanket about half size of a shop bought one and a good sized stuffing ball. The roast potatoes were like over cooked and reheated frozen aunt Bessie style. The pudding was forced as Xmas pudding but was terrible quality and most tables left this for the waste. Throughout all meals the service was shocking and so uncoordinated.

As for the actual show it was about 1h30m after the breaks with cycle between dance and sing performances. The singing was flat whether by talent or sound equipment but wasn't what was expecting.

The dancing is just about scantily dressed women and men with 1 drag act thrown in the middle. Now the outfits were good, the pole dancing was good but all in all it felt like a poorly choreographed budget burlesque show. The drinks were reasonably priced but the staff serving didn't have a clue what they were doing, didn't know how to use the till or what drinks were what price. Slightly over £20 for a somersby cider, 2 glasses of double orange gins and lemonade mixer.

Invited for free and I only topped up for the food so wasn't too bad for me at £20 for show and 2 course (ignoring the xmas pudding)

If I'd paid the full £45 I'd have been extremely annoyed and feel cheated however for £20 it just feels like a waste of a Friday night.

I was tempted to give it 2* as they left the floor open at around 10pm and gave coffee and gingerbread on side which i thought was a nice touch. However I then thought it wasn't communicated and I only discovered it as thought may as well go home so don't waste the whole evening.

The venue itself was clean, did have to clean a knife but in the light I'm assuming this was likely just water marks.

I would not recommend the show or the venue based on service level and I paid less than half what others would paid.

Went on 16th November half the rides was closed eg icon ,big one , revolution . Emailed to complain and heard nothing back won't be going back till they get there act together

Generally was a great experience. The ONLY downside was the pricing didn't seem very clear at the reception and that i had to pay to literally just walk around with the pram. However, the atmosphere, the rides (apparently), the cleanliness were all great. Will be back.

A group booking poor experience lied to by customer service. downloading tickets with photos is a joke not even checked and please explain why you have to scan your entry ticket on EVERY RIDE 😂🙈 we have paid to get in very bizarre and delays queues. not enough info telling you this and makes difficult for families to split up. Nickelodeon shutting at 4 i think is unfair especially when full rate for little children. Staff seem fed up didn't meet anyone who showcased excellent customer service. park is run down lots of rides no longer operating

Pathetic customer service they don’t give a damn about anyone

We went to the pleasure beach fair and had a good experience bought tickets kids went on rides had 4 tickets left but the 2 little ones wanted to go on one more ride I said to the man on the cup & saucer I give you 4 tickets for these 2 to ride on the cups he agreed so that was nice all the kids loved it and will deffo return again

I lost my phone during my visit to Blackpool Pleasure Beach on Saturday, September
14th. The phone went missing on the Infusion ride, and I provided a precise location of it 24 hours after it landed in the ride area. The customer service has been shocking and poor. Calls not being answered anymore and messages ignored and my email to the CEO ignored.

After this happened if you look at the reviews on Trust Pilot it tells you the Story. There also no complaints line or email which shows they don’t care or want any complaints.
One of the staff will most likely pocketed the phone for themselves. Luckily the phone has been network locked and IME locked and any activity will be reported.
I would only take 5 to 10 minutes to retrieve the phone and the fact they can’t make the effort is really disappointing.
Despite my previous communications with your team, I have not received any
confirmation that the ride operators have checked the area I described. I am quite
concerned that no action has been taken to locate my phone, which holds valuable
photos and priceless memories.
Not having the phone is severely affected my work. My travel pass is connected to
my phone and there is other information on the phone that I need to get back.
Sincerely,

Ben Illingsworth