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Rated 1 out of 5 stars

After starting the returns process following the failure of their (now updated) Quick Detach connector on the Sport X strap. The Customer Relation Team offered a like for like replacement as long as I... See more

Rated 1 out of 5 stars

SCAM, ordered a hoverboard and a few other bits, they gave me a fake tracking number, ignored all my communications. Blocked me on Facebook. Absolutely disgusting. They have also changed their web... See more

Rated 1 out of 5 stars

SCAM Exactly the same has happened to me, ordered a Segway and a few other bits, had no communication since purchase! Just vile how people can do things like this to people in general never mind on t... See more

Rated 1 out of 5 stars

I purchase a strap and the box was pre opened by bllackrapid. They should have informed me that they open all packages before sending. I emailed customer service and asked why was the package opened a... See more

Company replied

Company details

  1. Sporting Goods Store

Information provided by various external sources

BlackRapid makes the WORLD'S FASTEST CAMERA STRAPS. Our innovative camera straps were the first to hang the camera upside down and at the photographer's side, allowing them to be "hands free." When ready to take a shot, it's as simple as Grab, Glide, Click.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

856 reviews

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Rated 5 out of 5 stars

Essential for Sports

I'm a sports photographer, and BlackRapid sling straps are essential for my shoots. They're well-designed, quality-constructed products that I'm pleased to use and proud to own.

January 21, 2016
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Rated 5 out of 5 stars

Great for birders and photography

I am both a birder and photographer. All the BlackRapid items I have ordered and used are fantastic. I love the Metro Sling for my Canon D70 with a 150-600 Zoom. Its hangs comfortably on my hip and I don't feel the weight of the heavy lens. I also use binoculars and love their convertable straps that can either hang around my neck or clip on to my backpack. Customer service from BlackRapid is also first rate.

January 18, 2016
Unprompted review
Rated 5 out of 5 stars

I am stunned!

Why? Well because I ordered a sling from BlackRapid in US and I had it at my doorstep in Uppsala (Sweden), three days later! Not only was the speed amazing, I am also as satisfied as I hoped to be with my purchase. The sling is of very good quality and the method/design is exactly what I was hoping for: secure and fast to ''activate'' my camera. I am rather old and even though I am confident that my camera is secure in the sling, I keep checking the screw rather often....... but that`s me and my age I guess! ;)
Best regards from Sweden and from Bo Hoffman!

January 17, 2016
Unprompted review
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Rated 5 out of 5 stars

Love My Black Rapid Kick Camera Strap

Black Rapid produces innovative,ergonomic camera straps which are comfortable, secure, and stylish. They have thought of every beautiful detail! Love my Kick! And the videos on their website which allow you to get to know their products are fabulous!

January 13, 2016
Unprompted review
Rated 5 out of 5 stars

Great product.

Great product. Prompt delivery. Definitely distributes the weight of camera a lot better than the original neckstrap.

January 11, 2016
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Rated 5 out of 5 stars

The perfect part

I bought the BlackRapid FastenR Tripod (FR-T1) for attaching to my Manfrotto tripod plate, and it is the perfect accessory. It makes using my BlackRapid strap more versatile and simple.

January 4, 2016
Unprompted review
Rated 5 out of 5 stars

super fast shipping!

title says it all. received my order within a few days of ordering. very satisfied with the product and the customer service.

January 3, 2016
Unprompted review
Rated 5 out of 5 stars

Arca Swiss tripod mount - excellent

Finally, Black Rapid came out with an Arca Swiss tripod mount which allows the use of the Black Rapid strap, and quick access to the tripod mount when you want to use it. It works great, and saves time when going from handheld with the strap to a tripod. I only wish they had done it sooner, it might have prevented me spending money on a competitive strap so I could have easy tripod access.

January 2, 2016
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Rated 5 out of 5 stars

Excellent service

And free shipping too! I placed an order a few days before Christmas. It arrived on time much to my surprise. Excellent service.

December 26, 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service

I accidentally put in the wrong address for delivery. I immediately contacted customer service. Within a couple of hours, I'd had two people contact me and te situation was fixed. Delivery was quick.

The strap I ordered was a gift so I can't talk about the quality of the product but, based on their customer service, I have no doubts the strap is fantastic.

December 26, 2015
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Rated 4 out of 5 stars

Almost perfect

The sling arrived as promised. It is great. I did have some difficulty with the descriptions in the web site. The products seemed very much the same from one another. I have no reservations about the choice of the cross fit but i just made a guess

December 16, 2015
Unprompted review

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