BlackVue Reviews 

I don’t understand how this company is able to sell this rubbish, how is that even legal; surely misrepresentation.
The live view rarely works and the camera doesn’t continually record!
I had an accident yesterday and the pre and after was recorded but not the impact!
Totally pointless dash cam, I’m thinking about litigation.

Fantastic service. Spoke to Jonny from technical support who helped me setup the 4g sim on my camera. 10/10. My 750lte is working perfectly streaming videos to the cloud and allowing remote access. I highly recommend Blackvue.

Bad, bad, bad, I have had 4 blackvue cameras and every single one has had constant problems, be it picture quality, sd related, overheating, firmware!!! To name a few! Never ever again do!!! Please do your research, you will find a horrendous amount of unhappy customers, only 5 years!!! to reply to my comment! Thats exactly the awful standard I expect from your company! Disgusting! Reply: I did contact support and the service was horrendous! Hence why as an unhappy customer I'm warning people!

This experience has been poor from the word go and continues to be so.

My rather expensive DR900S-2Ch stopped working after two months of installation. Trying to get hold of customer services has been difficult, they don't seem to want to know. To say they are evasive is an understatement

On one of the few occasions I did get a response, the person suggested I put a non-standard SD card in the camera in the unit to test it. Now, it's fairly prominent on the packaging that the use of non-Blackvue branded SD cards is a big no-no, yet it seems its ok after all. Blatant dishonesty to stop you buying from anywhere else. Being commercial is one thing, but lying is another.

I challenged the person on this and lo and behold, I haven't heard from him since.

Further, I asked why my front camera runs hot - never got an answer. I have a high-end car and should anything happen because of Blackvue's camera, I will hold that company responsible.

They also try to confuse you with all manner of identities. So far, I've come across blackvue.uk, blackvue.co.uk, blackvue.com, pittasoft.com. It is ridiculous. And when you do get someone, the stock response is 'we have no records of any emails..'

I would write to Trading Standards about this lot, but there's so much smoke and mirrors, I can't imagine where they would start....

I've never come across a more slippery, evasive organisation, which charges a premium price for product that is unreliable, obviously not up to the task and barely worth the money.

I will make one more try to get this stuff to work, otherwise, I will have it removed and it will be thrown in the bin, writing it off as an expensive mistake. I can't imagine anyone would want to buy it from me.

I hope Blackvue are pleased with themselves, but not helping customers and giving them continually a bad experience will bite in the end.

My advice to those looking at dash cams is DO YOUR RESEARCH. I was originally warned off Blackvue stuff by my installer. This could be for all manner of reasons, my initial thought was there was a different product he dealt with on which he received a better margin. I can't know for sure, but wish I'd looked into it more before committing.

Buyer beware.

Bought a Blackvue DR 590-1ch few weeks ago,also got a pro magic pro as want parking mode to work on it,this would not work regardless of many emails back and forth to company,brought this back to retailer who gave me a refund,bought an obd hardwire kit this for this and regardless what I do will not work,they are now after referring me to there branch in Scotland,what difference this makes is anyone's guess,looking for refund for both of these items as going on long enough,no reply from them regarding this,my advice is don't buy Blackvue guys.

These are way over rated. Not only is the company a joke to deal with. They don't stand by their products. Every time there's a new update, the camera fails in some way... WiFi not connecting, sensor doesn't work, videos come out pink, reset button refuses to work, the list is endless. They always find a way to get you to pay to have it fixed, when it's common knowledge their updates are a mess and destroying the camera!! Don't waste your time buying 1 of these, you won't escape the faults. Every time there's a new camera to be released in the market, the previous version mysteriously breaksdown after the last update!! They only offer warranty and not a guarantee. That should have told me all. Their customer service is absolutely ridiculous, they have pple on computers replying back to emails and haven't a clue what they're doing. They don't comply with the EU laws, on customer rights!! Please keep your money and buy a next base camera, company is phenomenal to deal with and a fraction of the cost of a blackvue. Blackvue are possibly the worst product and company to deal with. Very unprofessional to say the least

I am very satisfied with my product DR590W 2-CH. Great quality. Easy to navigate the app and program. After a year the GPS failed, so i had it sent back to Blackvue. Their support team is doing a great job helping me out. The camera is now sent back to me after less than a week. Their guides and explainations is very easy to follow and they for sure know how to take care of their costumers. Best dashcams ever.