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Blinds2Go Reviews 

238,570
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 21,063 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, the smooth and simple ordering process, and the wide selection of available products. People frequently mention that the items are very easy to install, look fantastic on windows, and effectively help keep rooms comfortably cool during hot weather. Some reviewers were not happy with receiving damaged items, scratched aluminum slats, or missing installation parts upon initial delivery. Others noted that certain blind mechanisms failed to function properly or experienced frustrating communication delays when waiting for correct replacement parts to arrive.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality and a great variety of... See more

Quality

Consumers find quality to be positive, frequently praising the excellent materials, perfect fit, and... See more

Order

Customers consistently note positive experiences with order processes that are described as easy,... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the speedy and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient support and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased the max blackout stick on blinds in the Olive colour. I was a bit sceptical on whether or not the frame would stay stuck to the patio door glass in the 30° heat we've had this summe... See more

Company replied

Rated 5 out of 5 stars

After my calling initially being answered by a robot l was then directed to a member of the customer service team called Vidhya. Vidhya was able to assist me with my problem of the blind l’d ordered n... See more

Company replied

Rated 5 out of 5 stars

I have purchased blinds over several years for my home and the service, quality and value is outstanding from picking free samples to final product. They look good as new after years and work perfect... See more

Company replied

Rated 5 out of 5 stars

Have used this company several times. Never disappointed.great selection of blinds, and very easy to use ordering process. The blinds are quality. Was a little unsure of a fuction with the blind, ho... See more

Company replied


Company details

About Blinds2Go

Written by the company

Made To Measure, Made Simple

With over 23 years of exceptional service, Blinds 2go is the nation’s leading online made to measure Blinds & Curtains specialist.

We’ve covered over 14 million windows and are proud to help our customers in finding the perfect Blinds or Curtains for their home. From our friendly customer service team and our speedy sample delivery service to our high-quality products and reputation for unprecedented value, our mission of made to measure, made simple is present in everything we do.

Explore our beautiful Roman Blinds, Roller Blinds & Curtains, timelessly elegant Wooden Blinds & Shutters, an extensive House of Brands, and our innovative No Drill & Electric Blind solutions, not forgetting our exquisite Cushions range too.

We’re here to help you create the home of your dreams, for less.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

239K reviews

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4.6

All reviews

(238,570)

20,780 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered over the phone from blinds2go…

Ordered over the phone from blinds2go today due to issues adding coupon code online. I was very impressed with the customer service I received from Shuabuddin, he delt with my order and my inquires with a hassle free attitude and was very professional.

August 26, 2026
Unprompted review
Rated 2 out of 5 stars

Can’t speak or email a “Human” so frustrating.

We have ordered 15 blinds over the last few years. I have noticed the quality isn’t quite the same but still happy enough.
However, trying to get through and speak to someone is almost impossible. As are emails. You have to get past the AI Roman. Who will not put you through to a human saying he can help.
Eventually he couldn’t help and another lady emailed to say she could send me a remote control for the electric blinds as I didn’t like the app. However. This was 2 weeks ago and no sign, and back to trying to get through to chase it. This is making me rethink ordering the remainder of the blinds with them.

August 25, 2026
Blinds2Go logo

Reply from Blinds2Go

Amanda Richardson,

We appreciate your continued loyalty and feedback regarding the quality of our blinds. We sincerely apologize for the difficulties you've experienced reaching our customer service team and the delay in receiving your remote control. We are actively reviewing our communication channels and internal processes to ensure a smoother experience for our valued customers.

Blinds2Go

Rated 5 out of 5 stars

Every room now kitted out with Blinds2Go!

Every room in my house is now kitted out with Blinds2Go day-and-night blinds. We love them!
Great value and measurements have always been exactly what we have asked for! Cost and quality have been exemplary compared to other, more high profile sites!
On our most recent order one of the blinds arrived with a broken part. I contacted on a Sunday and spoke to a lady called Ashwini. She was so helpful. Part I needed was ordered and delivered within 5-working days. Amazing service! Thank you!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Would not buy blinds anywhere else

In the past 6 months I have bought 2 electric blinds for my kitchen and 2 for a bedroom. They are great quality. Well made. Easy to install. If you buy a remote you can put all your blinds on it. There is also an app.
My very young grandchildren sleep
In the bedroom and I am so glad I bought electric. No cords hanging!
The best feature for me is that you can set parameters for how high and how low you want your blinds. With one press of the button per blind you have them lying perfectly and to your requirements.
I will be buying more! Would recommend.

August 20, 2026
Rated 5 out of 5 stars

Fantastic Customer Care

I have bought many blinds from Blinds2Go. They are usually ok, but if there’s ever an issue, they are brilliant at sorting it out. Andrea has just confirmed they are remaking one of the blinds that wasn’t quite rolling correctly. I know if there’s a problem they will address it. Another plus is that they are available for long hours so you can almost always get a very quick response.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

A trusted company

A trusted company. Every order I have done has been for an excellent product. Regular and timely updates on progress of my order are very helpful. A quality product. Thank you

August 20, 2026
Rated 4 out of 5 stars

Delivery good but there was one glitch

Delivery good but there was one glitch, easily fixed but it was necessary to trwal the Internet to find out how. The blind pulled off to one side when raised and I thought it was faulty. it turned out to be a matter of adjustment where the screws locating the rollers had come loose and shifted sideways.

August 20, 2026

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