My BlockBlueLight red light therapy panel ended up having a small issue recently, so I reached out to their team. Since it has a 5-year warranty, they sorted it out immediately.I reported the issue on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
BlockBlueLight is the premier global brand for blue and artificial light blocking products. We promote the science behind modern phenomena such as digital eye strain and poor sleep, and the connection these have with screen overuse. Through our innovative product range, we champion eye health, sleep quality, and wellbeing – and promote products and solutions which lessen the effects that blue light (such as from our phones and screens) has on our bodies. At BlockBlueLight, we are passionate about what we do and delight in helping people live healthier lives. Our aim is to make mitigating blue light a mainstream concern and give people tools to be able to be their best selves in today’s digital age.
Contact info
United Kingdom
- www.blockbluelight.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The good and what could be improved
Good: the BlueBlocker products and information. I've found no other source for amber and red clip-ons. The company educated me some years ago, alerting me to the Circadian Rhythm tie-in with my reading in bed late at night. Until now, it didn't occur to me that the amber glasses I use with my computer should be the red ones, not amber.
What could be improved: their website. It would be better to show the wattage next to the picture of the product. I couldn't find the info, not realizing I had to scroll way down and click on SPECS to see it. I had to ask about it. I also thought they had stopped offering glasses and clip-on glasses because their dashboard icon was tiny. They helped me out once again, and I'm confident they'll make their web pages more intuitive.
I recently purchased an order of…
I recently purchased an order of BlockBluLight products (full spectrum downlights and lamp lights) for the essential rooms in my home to try them out, and I loved them so much I turned around a short time later and placed an order for the rest of my home, granny flat, tiny home and office.
I feel more grounded, present and relaxed working and living under and around BlockBluLight products. I am also sleeping more deeply and waking up feeling refreshed.
A 10/10 range of products for me!
Quality products which preserve health…
Quality products which preserve health and wellbeing. Thank you!
Reading lamp, night lights & book light
I have purchased 4 different products now, I am happy with all of them, the reading lamp is great at night I don’t have such a strain on my eyes now, I bought 4 night lights 2 for the house and 2 for the caravan, the amber light works well at night. I have also ordered a book light, my last one broke with a couple uses.
Ordering and receiving goods were very quick.
Love the products
Love the products - two especially are my faves - the reading light is the best I have used. Not only because I know it has blue light blocked so I can read at night but it is the most sensibly designed too.
The other is the “bedside” light - we both have one and wouldn’t use any other now. Again, comfortable in the fact of no-blue for evening/night use - but as it’s rechargeable and lightweight - I can take it anywhere.
Just waiting for rechargeable LE strip lights now to light up my yurt!
Oh - and super quick service too!
What else can I say - just a big thank you for all your research and commitment.
A very happy Block Blue Light customer!
I first came across Block Blue Light while researching blue light glasses. What stood out to me was that the company is reputable, science-backed, and supports its products with peer-reviewed research. That gave me the confidence to place my first order, and I'm so glad I did.
From the moment I ordered, the customer service was exceptional. The welcome email, prompt communication, and updates from dispatch through to delivery were all seamless and professional.
The glasses have exceeded my expectations. I receive compliments on them all the time from friends, family, students, and colleagues, which gives me the opportunity to share the many benefits of wearing blue light blocking glasses.
Since then, I've also invested in the book light, the red light sensor, and two red light torches. Every product has been excellent quality, and I genuinely couldn't imagine being without them now.
The biggest difference I've noticed has been my sleep. From the very first night, I started sleeping more deeply and consistently through the night. I honestly haven't experienced sleep like this since I was much younger, and it's had a noticeable impact on my overall health and wellbeing.
A huge thank you to Daniel and the entire Block Blue Light team for your commitment to creating science-backed products and providing outstanding customer service.
I highly recommend Block Blue Light to anyone looking to improve their sleep, health, and wellbeing.
Five stars! ⭐️⭐️⭐️⭐️⭐️
Thank you Block Blue Light team!
Toula
Melbourne, Australia
Non existent customer service
I am in the u k and they are in new zealand I cannot get telephone support and they supplied the wrong stand to go with the very expensive red light panel that I bought from them. When buying such a high price item, I expect much better service. . I cannot comment whether the machine actually works because I have been weeks trying to work out how to assemble.Looking on youtube, trying to find a video that would explain everything
1 Best value company for the product.
The products work and they customer service is quick and reliable and simple.
They have been fair and honest and reliable. Companies like Ra optics are high price, 250 for a pair
but I would say this company is number 2 in value for money. 80 bucks per pair and they get the job done beyond expectations
Initial issue with delivery but big…
Initial issue with delivery but big shout out to Brooke for her persistence in helping overcome this problem. Red Light panel from Block Blue are great and sits above the local competition in terms of build quality and ability to customize your session for different treatments. Red light panel has been used daily since being delivered and overall very happy with the service and the product despite the initial delay. Will buy again in the future.
Producing and selling lights of great…
Producing and selling lights of great quality.
I have purchased 4 products and…
I have purchased 4 products and recommended many more to my friends and family. We use it everyday and have done for a couple of years and I am in the best health of my life. If you’re looking for a red light this company has the best products along with great customer service and postage times are quick.
Highly recommend
Good customer services and they mean…
Good customer services and they mean what they say. No bullshit!! Great place to buy from... Besides, it is a British company which we should always support.
Oscar Yellow Glasses
I have an issue with my order which is was my mistake and the customer service I received was fantastic. I recommend the Oscar Yellow glasses they fit perfectly, especially if you've got a small face like me. Thank you BlockBlueLight Team for your caring.. I will definitely call back again;-)
This company is great
This company is great! All products are amazing! Highly recommend
I've been using red -light therapy…
I've been using red -light therapy powerpanel -tabletop for over a week ,and the results are great. My years-long back pain has been greatly reduced, and my wrist discomfort has also lessened. I use it for 10 minutes every day, and the results are better than I expected. I recommend it!
Amazing night lights
I ordered the Twilight Deluxe Plugin Red Night Lights. I use the motion-activated setting and these lights provide the perfect amount of light. I use one in my kitchen and another in the hallway. I just love these lights and highly recommend.
Very bad customer service
I have ordered previously, many e12 bulbs. This time I ordered the full spectrum e12 bulbs. Well, although they are the same exact photo as the red light e12 bulbs and the sweet dream e12 bulbs on your website, the bulb I received is a huge regular size e26 bulb with a tiny-by-comparison e12 bulb base. Being that e12 bulbs are typically for candelabra lighting or small lamps, this one is far oversized. I emailed customer service as it does not fit in my e12 lamps as my previous purchases have. The customer service rep has been nothing but combative in not seeing what I’m stating regardless of how many photos I send showing an entirely different bulb received than what is pictured on the website. Anyways, trying to get a return processed and still haven’t heard back even though I purchased the delivery/return insurance- was that a waste of my money? Terrible experience overall, I would have continued as a customer because bulb mishap isn’t a big deal, need to return them simply as they weren’t what I expected (hence wrong images on website), but the customer service is horrible and it seems the lady handling it isn’t even reading what I’m stating or looking at the photos as she continues to regurgitate her specs comment that is unrelated to what I was trying to explain.
Faulty Product and Very Poor Exchange/Refund Policy
The purchased Red light panel Max for nearly £700, so not cheap! It arrived in seemingly good condition, no visible exterior damage, but it simply doesn't work - wouldn't even switch on. I've tried plugging it into multiple sockets to no avail! I have some cheap electrical items for less than 30 quid (hair dryers and irons) that work even 10 years after consistent use. This is a brand new product straight out of a package from a company that boasts "premium wellness experience" and "powerful and advanced devices". Clearly not as advanced as a simple hairdryer... To make things worse, they take 3 days to respond, refer you to a site form to start an exchange/refund process. And when I diligently followed the right steps, filled out the form and asked for an exchange in good faith, their site tells me I have to pay over £200 extra for the same product just to get it exchanged for a properly functioning item! REALLY??? This is robbery and dishonest practice. I can only hope their service is a little better and they will actually respond for my email and try to make things right without resorting to humanless online forms charging MORE for the "privilege" of exchanging their faulty product.

Reply from BlockBlueLight
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







