Blokker  Reviews 

İ bought it new blender which name was tomado and no warranty or anything.İ regretted it to buy from here.İt is full of junks please try to sell good products not made in china ok

contact via chat perfekt snel in contact met een medewerkster

I went in the store to look, because i like Blokker Heerlerheide , and when i've spoke balkan language, the blonde girl followed me. This is racisim, and that is not fair. My review about the personal of store is -1!!!!!!! I will not enter again there!

It is strange that such a big company sells PS5 for ridiculously high prices because the availability is low. It is the same mentality that small money makers on ebay have. Exploiting customers !

I bought this less than two weeks ago and the handle was disattached and then broken from above. I tried to go back to the store. they simply refuse to buy it under the guarantee. also tried to communicate with the blocker website and also mentioned that they can do nothing
thanks for the bad quality and for not taking the responsibility

I ordered a product online, chose the option to pick up in the store located in Deurne. When I received the message the order was ready I planned to pick it up. The store hours aren’t the most convenient since the close at 5:30pm, so I left a bit earlier from work to make it. I get the package and go home, to find the gave me an empty box, because apparently it was the “show model” product and the store personnel could not bother to check the product was in its box. I called the store for them to offer a solution since driving again to the store was highly inconvenient and it was their mistake! Their only solution was “sorry we can’t do anything l, you have to drive back to the store”. Very upset I call Blokker costumer service on the phone to request a refund…and oh surprise…even though I ordered and payed the product ONLINE to get my money back I had to go to the store. Basically the worst customer service ever! Never buying at Blokker again

Awful service. Ordered a couch, came in a very poor condition, sent it back and after 2 moths I still have to beg for my refund. All the answer I get to wait. Weeks are passing by like that.

Don't order on line.
Blokker delivers through Packaly.
Packaly is the worst delivery service in the universe.
No customers service whatsover.

Today I received a wrong shipment from Blokker, the order is for sure for another customer and it was delivered at my place. I asked the customer service how to proceed and this is just ridiculous:
- I HAVE TO BRING THE WRONG PARCEL to a PostNL punt to ship it back and have a refund for my order
- I HAVE TO CREATE A NEW ORDER to have the items I ordered in the first place and pay once again for it (so in 2 days I paid twice for their mistake and the refund will be in few days when they receive the wrong parcel back)
This is just ridiculous. They make a mistake and I need to take care of their mess. What kind of service is that? Most probably I won't buy anything else from them anymore.

Fake delivery promise. Before you order, it shows delivery tomorrow. Once you place the order, you will get it after days. What way of cheating.

Blokker has impressed me! My order had a few items from different suppliers. They dealt with the 3 deliveries efficiently and kept me informed. Crystal was very helpful, clear, efficientl and friendly during our phone conversation. To make sure I'm home for the big delivery, Blokker asked me to choose a delivery date! This was a happy surprise!

This company is beyond terrible. The customer service is some of the worst I have ever experienced.
I received an extremely poor quality bed frame which I bought online and needed to return it.
The return has now been booked in 6, yes 6 times without a courier actually turning up. Each of these times I have been required to wait in my house for a full 12-hour time slot. I have received no apology, in fact even today trying to rebook the pick-up (again) a member of blokkers customer service hung up on me mid-sentence.

How this company is in business at all, I really have no idea.

Never again.

My order was supposed to be delivered the next day after placing it, however after waiting for 3 days for delivery I decided to contact their customer service, who promptly answered my question and scheduled the delivery for that day. 10/10 customer service, but I wouldn't recommend Blokker if you urgently need something, otherwise they are great and I will definitely consider them in the future.

The worst experience I have ever had with ordering something online. I placed an order the first time with the option to pick it up from the store. Their website states you would recive an update within 2 hours with a confirmation to pick up your order from the store. After waiting for several hours received an email saying they had cancelled my order. I thought it might have been an issue with the store that I chose to pick up the order from and decided to order with an option for delivery. After waiting for an entire week I still didn't receive any update on my order. When I logged in to my account to see if there was any option to track my order, it showed the order had already been delivered when in fact it hadn't. Tried to call the customer service 3 different times, and on waiting for about half hour on each occasion I was able to finally get through to a customer service agent who after checking my order status told me the delivery service has been too busy and that they would deliver my order the next day. When I asked if they could inform the delivery service that I won't be available at my address during the day or if they could provide a contact number the customer service agent refused and told me I could call them myself and said my order would be delivered the next day. After waiting for another day the order still hasn't been delivered. Their customer service is absolutely pathetic with false advertising and claims of delivery in two days. Avoid this company at all costs and order from a more reliable company like Amazon or Bol

Bought some items at the blokker. Good stuff. Delivery was top notch! Would 100% recommend!

Worst experience I've ever hard with online company. Ordered something and received only one item out of three. Called them to ask where the other two items were and they said "it was delivered via another shipping company so we don't have the status on that, we do know it was delivered though(?)". Told them it didn't arrive and they basically said it wasn't their problem and they'll 'investigate'. Highly recommend using something else like bol.com

Very bad store in terms of their service and customer service . I placed order for 2 products on the 24 of November and it was stated in the website ( Ordered before 10 pm, delivered next working day I recived one product and the other product not.i called several time and they keep saying we are busy with the orders and which is not,after 2 weeks one of the customer service made a new order for me and it will take 1 to 2 weeks for the order to( PROCESS) which i think it does not make sense.till now i did not recived an email or any thing...this is the last time I order from blokker.nl store...really a rubbish service.I dont advice anyone to place an order from them.

Placed two orders including the same item few days apart. In one order, the item was combined with other items from delivery partners and I wouldn't have to pay delivery costs due to order amount, while on the other order I had to pay delivery costs. I received the item only from the order with delivery costs, while on the other order it was flagged as out of stock.
I understand that it wouldn't be profitable for them to ship the item from different distribution center, but it is annoying to push you to pay shipment costs.

Ordered a product and paid, choosing to collect the product in the shop Osdorpplein Amsterdam. Website says: within 2 hours you will receive either confirmation that the product is waiting for you in the shop, or it's out of stock and you will receive Track & Trace code to monitor transport to the shop.
I did not receive either and contacted customer service. It took me 12 minutes to explain my request for information on order status but 'Emilia' was not able to provide it. Very disappointing: both Blokker's ordering system and their customer service department.