Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more
Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more
I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more
Company details
Written by the company
Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.
Bloom & Wild Flowers
Written by the company
- Free next-day delivery
- Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
- From bud to bloom
- So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.
Happiness Guaranteed
We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.
Contact info
Studio W301 | Vox Studios | 1 - 45 Durham Street, SE11 5JH, London, United Kingdom
- 020 7352 9499
- hello@bloomandwild.com
- www.bloomandwild.com
4.6
Excellent
74K reviews
Asks customers to review
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Always good products
Whether you are sending or receiving flowers, or other items from this company, they are always delivered on time and in excellent condition. The flowers always last for at least 3 weeks and the food supplied with them helps them to stay lovely and refreshed.
July 23, 2026
Unprompted review
Always reliable to deliver when…
Always reliable to deliver when requested.Lovely flowers.
July 14, 2026
Unprompted review
I have ordered flowers and gifts a few…
I have ordered flowers and gifts a few times now and never been disappointed. Will use always in the future
July 25, 2026
Unprompted review
Beautiful flowers
App is easy to use and the flowers are always beautiful and well received.
July 24, 2026
Unprompted review
Excellent service and the flowers were…
Excellent service and the flowers were lovely
July 23, 2026
Unprompted review
Very easy to use website
Very easy to use website,
Beautiful flowers
No issues
July 18, 2026
Unprompted review
Every thing went smoothly.
Every thing went smoothly.
Just as you want..
July 22, 2026
Unprompted review
Very easy to use
Very easy to use. Flowers delivered on time.
Family very pleased with the flowers
July 24, 2026
Unprompted review
Excellent option for sending flowers
Used multiple times for gifts and birthday presents. Delivery is reliable and flowers always great quality and last for a good amount of time due to them being in bud when they arrive. Highly recommend.
July 24, 2026
Unprompted review
Lovely choice of flowers and gifts…
Lovely choice of flowers and gifts great service
July 20, 2026
Unprompted review
The Jade bouquet - Perfect!
I received The Jade in a parcel box from my daughter (Jade!) and was over the moon to find each exquisite flower laid perfectly. You can see they take good care when packing their flowers. I can honestly say it is the best bunch of flowers I have ever received. So much so I'm going to treat myself to another bunch when they're gone. The scent is just as beautiful as the flowers and lasts a long time. They came with two sachets of food so i've fed them again when changing their water and they are still blooming!
Top quality flowers that I haven't been able to find anywhere else.
Delivery was prompt too, my daughter told me what time to expect a parcel and sure enough they arrived on time.
I highly recommend Bloom & Wild and will be ordering from them again and again.
July 21, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don’t waste your money
Ordered the letterbox flowers as a gift for my friend who was recovering after an operation. The flowers arrived with the water all spilt out into the box and the flowers were already starting to wilt… the flowers didn’t even last a week before having to be binned as the were all brown and wilted. I also paid extra for one of their cookies which was rock hard and inedible! Wouldn’t order from here again.. very disappointing especially considering the price.
July 18, 2026
Unprompted review
Reply from Bloom & Wild UK
Hi,
Thank you for taking the time to share your feedback, and we're so sorry to hear about your experience.
We're disappointed to hear that the flowers arrived with the water spilled into the box and were already beginning to wilt. We know these were sent as a thoughtful gift to support your friend during their recovery, so it's especially upsetting that they didn't arrive in the condition you expected. We're also very sorry to hear that the flowers didn't last as they should.
We're equally concerned to hear that the cookie you added was rock hard and inedible. That's certainly not the quality we aim to deliver, and we completely understand how disappointing this must have been, especially after paying extra for it.
This isn't the standard we hold ourselves to, and we'd really appreciate the opportunity to make this right. Please could you send us your order number or the email address used to place the order? If you have any photos of the flowers and the cookie, we'd be grateful if you could share those too, as they'll help us investigate with our quality team.
We sincerely apologise for letting you and your friend down, and we hope we'll have the chance to restore your confidence in Bloom & Wild.
Kind regards.
(verzonden via e-mail)
Disappointed
I tried several times to order on line but wouldn't connect to "pay now"
Messaged my problem and the response to call a number which I did...said they couldn't connect me to secure payment line and would call back within 10 minutes....no call back,I call again and was told I would be connected to secure payment just left listening to dire music...... something is amiss !
July 27, 2026
Unprompted review
Reply from Bloom & Wild UK
Hi,
Thank you so much for getting in touch, and we're so sorry to hear about the experience you've had.
We completely understand how frustrating it must have been to repeatedly try to place your order, only to run into issues with the payment page, and then not receive the callback you were promised. That's certainly not the experience we want any of our customers to have, and we sincerely apologise for the inconvenience.
It does sound like something hasn't worked as it should, and we'd really like to get this sorted for you. If you're still looking to place your order, please reply with your full name, the email address linked to your Bloom & Wild account, and, if possible, the items you were trying to order. We'll investigate what happened and help you complete your purchase as quickly as we can.
Thank you for bringing this to our attention and for your patience. We look forward to getting this resolved for you.
Warm regards.
(verzonden via e-mail)
Awful service, last minute delivery change date!! Ruined Birthday present
After committing to a delivery next day, late in the day they emailed to say they could only deliver the day after. Better they had not accepted the order in the first place as it is now too late to find another company to deliver in time.
Poor. Will not try to use again.
July 27, 2026
Unprompted review
Reply from Bloom & Wild UK
Hi,
Thank you for taking the time to share your feedback, and we're very sorry for the disappointment and frustration this caused.
We completely understand how upsetting it is to place an order with the expectation of next-day delivery, only to be informed later that we couldn't meet that promise. We appreciate that by the time you received our email, it was too late to make alternative arrangements, especially if your gift was needed for a specific occasion.
This isn't the level of service we aim to provide, and we're sincerely sorry that we let you down. While we do our best to fulfil every delivery as promised, there are unfortunately rare occasions where unexpected issues mean we're unable to do so. We know that doesn't make your experience any less frustrating.
If you're happy to, please send us your order number or the email address used to place the order. We'd like to look into what happened with your delivery and see what we can do to put things right.
Thank you again for your honest feedback, and we're truly sorry that your experience has left you feeling this way.
Kind regards.
(verzonden via e-mail)
Incredible customer service and…
Incredible customer service and deliveries always spot on!
July 25, 2026
Unprompted review
Appalling flowers
Appalling flowers, dreadful, flat and dead. And can't even complain as have to wait for Lazurus to rise from the dead! Bloom & Wild UK? Angry & Raging more like
July 27, 2026
Unprompted review
Reply from Bloom & Wild UK
Hi,
Thank you for taking the time to share your feedback, and we're so sorry to hear how disappointed you are with your flowers.
We completely understand your frustration, especially as they arrived looking flat and wilted. That's not the experience we want for any of our customers, and we're very sorry that we've let you down.
We'd really like the opportunity to look into this and make things right. Please send us your order number or the email address used to place your order, along with a photo of the flowers if you're able to. Even if they've already been discarded, we'll do our best to help based on the information you can provide.
We sincerely apologise for the disappointment, and we hope you'll give us the chance to put this right.
Kind regards.
(verzonden via e-mail)
Ordered an offer for myself to cheer…
Ordered an offer for myself to cheer myself up called The Faye. Didn’t arrive on time and when did arrive 3 days later they was dead
July 24, 2026
Unprompted review
Reply from Bloom & Wild UK
Hi Gavyn,
Thank you for taking the time to leave your review.
I am truly sorry to hear about your disappointment with the blooms delivered, especially considering this was intended to brighten your day.
So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5247663, order ID, and the delivery postcode, this will help us locate the order in our system.
If you have the opportunity to include any photos of the flowers, it would be really helpful if you could add this to your email.
We absolutely want to help so hope to hear from you soon.
Best regards from Bloom and Wild
(sent via mail)
Lovely flowers
Lovely flowers. Much appreciated. Speedy delivery. Fun to watch the flowers bloom. Much enjoyed.
July 17, 2026
Unprompted review
Superb service and flowers
I have ordered both flowers and plants from Bloom & Wild for some years, and can highly recommend them. The prices are very good, the quality of the plants and flowers is superb, delivery is excellent, and everyone who has received them has been delighted...what more can I say!
Thank you!
July 21, 2026
Unprompted review
Beautiful bouquets
I've been the lucky recipient of two bouquets from this company and I've just sent one based on my own experience.
These bouquets are exceptional and great value for money. If the treatment plans are followed, which are included, they will last for weeks. Don't be disheartened when the box pops through your door and you open it up to reveal buds that you may think look a bit worse for wear. Within hours - they open up and within days - they look amazing. Delivery times are brilliant too. You will not be disappointed. 100% recommend
July 22, 2026
Unprompted review
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