Bloom & Wild UK Reviews 

74,266
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(74,266)

9,435 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely flowers

Lovely flowers. Much appreciated. Speedy delivery. Fun to watch the flowers bloom. Much enjoyed.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service and flowers

I have ordered both flowers and plants from Bloom & Wild for some years, and can highly recommend them. The prices are very good, the quality of the plants and flowers is superb, delivery is excellent, and everyone who has received them has been delighted...what more can I say!
Thank you!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bouquets

I've been the lucky recipient of two bouquets from this company and I've just sent one based on my own experience.
These bouquets are exceptional and great value for money. If the treatment plans are followed, which are included, they will last for weeks. Don't be disheartened when the box pops through your door and you open it up to reveal buds that you may think look a bit worse for wear. Within hours - they open up and within days - they look amazing. Delivery times are brilliant too. You will not be disappointed. 100% recommend

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered Cheese scones gift set for…

Ordered Cheese scones gift set for two.Theyl couldn't deliver on the date ,which they let me know also credit my account with £10;Which was so good of them the cheese scones came the next day which was good and wasn't for special occasion just treat for my belated birthday . The home baked cheese scones which we warm smelled and tasted delicious also came with homemade cheese twist straws also two mini jars of onion relishes
Plus two breakfast tea bags have a cuppa with the delicious cheese scones etc. Came packed in a beautiful gift box .Excellent service highly recommend ordering this gift from Bloom and Wild .

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service - shockingly so.
Flowers arrived already wilting, leaves crumbling and several flower types missing. The bouquet looked nothing like the website picture. The online app chat did not work for attaching photos. I emailed and was told that they were expect to wilt after 7 days and was given a refund in goodwill. After a rather upset phone call, they claimed that they would give a full refund though I have not heard back from them yet.

July 15, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Camden,

Thank you for taking the time to leave your review.

I am so sorry to hear that your flowers arrived in such a bad shape and that you have not received a proper resolution.

So we can take a further look into this and help put things right, please can you pop us an email to hello@bloomandwild.com? If you could please include reference number 5246979, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Bloom and Wild is the best

Bloom and Wild is always a reliable and innovative service designed to put a smile on the receivers face. Their flowers are beautiful, good value and they are always striving to enhance their range. Highly recommended!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

beautiful flowers

We sent our sister-in-law some flowers to thank her for having us to stay. She was delighted with the flowers and said they are very lovely.
We had had experience of Bloom and Wild in the past and so we were confident that the flowers would arrive as ordered, and that they would not disappoint!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Hi Bloom & Wild

Hi Bloom & Wild
Thank You so much it was for a Friend who is currently having cancer treatment it was a real pick me up for Her Thank You lots of Love Jill xx

July 26, 2026
Unprompted review
Rated 2 out of 5 stars

Thankyou cookies

My sister just sent me a gift it was the thankyou cookies.
I have to say they look pretty but they are extremely overpriced and they were supposed to be lemon flavoured and there was not a hint of lemon.
I would not recommend these as a gift.

July 26, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Gail,

Thank you for taking the time to leave your review.

I'm so sorry for any disappointment caused; that's not how we would want to leave anybody feeling after receiving one of our gifts in the post.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5245907 order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help, so we hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Choosing a bouquet for a friend

Choosing a bouquet for a friend was a lovely experience and the website was beautiful. The flowers were delivered on the day that I requested and although I didn’t see them, my friend called me to say how gorgeous they were. Very happy with my experience and the price.

July 23, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

I received a postal bouquet from bloom & wild and it’s so sad to see a number of the flowers/stalks broken. They arrive in a box so I’m confused how this has happened. I haven’t told the senders of the flowers as it’s kind of them to buy them.

July 26, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Sally,

Thank you for taking the time to leave your review.

I am truly sorry to hear about your disappointment with the blooms delivered, especially considering this was intended to brighten your day. 

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5245889, order ID, and the delivery postcode, this will help us locate the order in our system.

If you have the opportunity to include any photos of the flowers, it would be really helpful if you could add these to your email.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Love Bloom & Wild

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bloom.
Have used Bloom & wild for a number of years with only one issue of flowers not arriving for which they arranged a replacement immediately. Delivery I use is standard Royal Mail and find items arrive the day before the requested delivery date.
All round Bloom & Wild offer excellent quality and service. Highly recommend!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

My go to for flowers for every…

My go to for flowers for every occasion. Great choice of flowers and cards, beautiful blooms and through the letterbox packaging mean I can organise a gift in minutes and pick the date I want it to arrive. Good service too. You can also earn points now and secure discount vouchers to cut the cost.

July 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look