What an amazing experience. Mr Karan was very helpful and patient with us. He explained in details about the different fields that need special attention He found the gaps in the form which could... See more
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Review summary
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Extremely helpful staff. Premium Lounge makes the whole process so convenient and hassle free!!! Had to fill a lot more forms to ensure smooth sailing for the whole a passport renewal process. Amazing... See more
Company replied
Visited bls surrey office and choose premium services. I was assisted by officer gagan and kajal. Both officers helped me arranging my documents and filling up the form. Thanks
Company replied
Company details
Written by the company
BLS International Canada Services Inc. is a trustworthy outsourcing partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing Visa, Passport, OCI and Consular applications
Contact info
3.9
Great
262 reviews
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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BLS is a waste of time
BLS is a waste of time. Even if we take the premium lounge, they don’t provide proper service. And if the delivery date goes beyond 10 days, we still have to stand in line for pickup.. And those guys don’t even deserve 1 star
April 20, 2026
Unprompted review
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Digesting website and digesting…
Digesting website and digesting requirements
April 12, 2026
Unprompted review
Garbage service
If there were an option, I would give you zero stars.
We went for passport renewal and visited the center in person. There were a lot of people waiting for their turn, so we chose the premium service and paid around $100–$150 for it. Honestly, it feels like a complete waste of money.
Now it has been three months, and my passport is still not renewed. I have an important interview scheduled, which I’ve already had to reschedule three times because I still don’t have my passport.
When I try to contact you, there is no proper or direct contact number available. You say you will call back within 24 hours, but it has been 10 days and I still haven’t received any call. This is extremely frustrating and disappointing.
We are paying a lot of money for this service, but the experience has been very poor. At this point, it feels like it would have been better to travel back home and renew the passport there instead.
January 27, 2026
Unprompted review
Why do paper application when we have…
Why do paper application when we have already done an online application. Why do demand draft when we can easily pay online.
March 6, 2026
Unprompted review
Huge line moving at a snail’s pace in a…
EDIT: Fourth Visit - in spite of now getting the so-called "Premium Lounge", am still getting turned back for various Kafka-esque reasons (provide a "copy" of the blank back page of a certificate). Bottomline is that the work is not getting done here, even Premium Lounge does not feel premium at all!
ORIGINAL REVIEW: Huge line moving at a snail’s pace in a dark building in Winnipeg - only one person at the front desk creating an artificial bottleneck and confirming the impression that the “premium lounge” is the only way to avail services that we are entitled to by law.
Terrible optics for the Indian government to engage this agency for simple matters like passport surrenders that could be handled remotely.
February 27, 2026
Unprompted review
Reply from blsindia-canada.com
Thank you for your feedback, and we regret any inconvenience caused.
While we strive for efficient service, unforeseen delays may occasionally arise. We sincerely appreciate your patience and understanding, and we remain dedicated to continually improving and streamlining the experience for all our applicants.
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Raman and Gursimran helped in filling…
Raman and Gursimran helped in filling documents. Very good service provided by BLS.
February 28, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Great and fast work even walk in
Great and fast work even walk in
Thanks preeti and whole team for helping us
February 28, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Preeti at bls gave me best and fast…
Preeti at bls gave me best and fast service helping in my documentation thank u
February 28, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
The staff is very nice they took care…
The staff is very nice they took care of your every paperwork Preeti Kanika
February 27, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
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I had an amazing experience with…
I had an amazing experience with Ms.Arzoo regarding my PCC application. Amazing girl, very humble and polite. Dedicated for her work and very professional.
February 26, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
I had great service with preeti mam
I had great service with preeti mam. She was so nice and so helpful in my application. Highly recommended.
February 26, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
We received excellent and quick service…
We received excellent and quick service from Gursimran and Ritika today at BLS in Winnipeg.
Appreciate both for your help!
February 25, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
I went to bls today for my OCI…
I went to bls today for my OCI applications n tbh I had great experience with gagan and noor they helped me alot with my applications very quick service.
February 26, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
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Officer Muskaan is really soft spoken…
Officer Muskaan is really soft spoken and helpful person
February 26, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
My Passport Surrender application…
My Passport Surrender application returned by BLS Brampton claiming the signature was “not on a white background,” even though it was clearly on a plain white background, properly sized, and within the box. The system accepted the signature at submission, yet it was later rejected without clear explanation, causing unnecessary delays and courier charges. I strongly suggest applicants write directly to the Consulate for approval first and, once approved, send the application to BLS to avoid unnecessary rejection and delay. BLS STAFF IS COLOUR BLIND AND NOT TRAINED TO THE MARK,Sharing this for awareness so others can protect themselves from similar issues.
February 25, 2026
Unprompted review
Reply from blsindia-canada.com
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services. Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.
Pathetic!! Scammers always ask for more money
Pathetic!!! These people are SCAMMERS. They find faults and errors so they can ask you more money. Also all these positive reviews are FAKE. Go experience yourself. I will take this guys to the court. I am disappointed and had very bad experience and have all proofs from many others who have experienced the same thing. Customer service people are of NO HELP as they are also involved in scamming people. Everyone should SUE them. I have many proofs and I am going that route. This is insane and bullshit. Indian consulate will know soon.
February 23, 2026
Unprompted review
Reply from blsindia-canada.com
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.
Good service staff is very friendly and…
Good service staff is very friendly and helpful
Had good experience with Kanika and Gursimran
February 25, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
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Great service Bls thanks ritika and…
Great service Bls thanks ritika and gursimran
February 25, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Service
I am delighted to write about staff at BLS Center Winnipeg . Experience and helpful staff. Preeti mam help us to fill our children’s OCI applications.
February 24, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Preeti one of the staff in BLS is very…
Preeti one of the staff in BLS is very helpful and knowledgeable, help me in preparing all the documents for my application
February 24, 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
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