blsindia-canada.com Reviews 262

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making the service process smooth and efficient. Many people highlight the value of the premium lounge service, noting how it contributes to a convenient and hassle-free experience. The overall user experience is frequently described as very satisfactory, with many appreciating the quick service and detailed guidance provided. However, some customers also noted issues with customer service, particularly concerning the security staff and the handling of applications. A few people mentioned feeling pressured to opt for premium services and experienced rudeness or unhelpful responses when declining. There were also occasional reports of long waiting times and difficulties with document processing, with some reviewers describing their experience as unprofessional or inefficient.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many praising the quick and excellent assistance received... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe the process as fast, smooth,... See more

Customer service

People report ambiguous experiences with customer service. Many customers appreciate the helpfulness and... See more

Location

Customers consistently note ambiguous experiences with location. Many reviewers describe visiting centers in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing experience. Mr Karan was very helpful and patient with us. He explained in details about the different fields that need special attention He found the gaps in the form which could... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful staff. Premium Lounge makes the whole process so convenient and hassle free!!! Had to fill a lot more forms to ensure smooth sailing for the whole a passport renewal process. Amazing... See more

Company replied

Rated 5 out of 5 stars

Visited bls surrey office and choose premium services. I was assisted by officer gagan and kajal. Both officers helped me arranging my documents and filling up the form. Thanks

Company replied


Company details

  1. Legal Services

Written by the company

BLS International Canada Services Inc. is a trustworthy outsourcing partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing Visa, Passport, OCI and Consular applications


Contact info

3.9

Great

TrustScore 4 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

I visited BLS Winnipeg to apply for my…

I visited BLS Winnipeg to apply for my OCI card. Unfortunately, I had to visit the office four times because each time they found something new that needed correction on my application. It was frustrating that the issues were not identified during my earlier visits, as I tried my best to ensure everything was completed correctly.

I have heard from others that many applicants eventually end up paying an additional $100 for assistance with filling out the application, regardless of how many times they try on their own. I also tried to complete the process independently, but after multiple visits, I ended up paying the extra $100 to have my application filled out properly.

Another concern is that the checklist on the BLS website is not very clear. Some of the requirements mentioned at the office were not clearly stated online, which caused confusion and additional trips.

That said, Mr. Yatain was very supportive and helpful while completing my application. I appreciate his assistance and professionalism during the process.

February 21, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

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Rated 5 out of 5 stars

Very fast service

Very fast service. Professional and polite staff. Especially Muskan and Tarun.

February 21, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Riktika was amazing and was very…

Riktika was amazing and was very patient and very helpful! One of the best in BLS!!

February 21, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

The service has been great

The service has been great. Ritika, preeti, simran, raman have been very helpful. The experience was very less painful since I went there last time. It was so quick that I could not believe. It took me 3 years to come here coj ai was scared from previous experience. But these girls made the process so easy that I left so happy on that day. Thank you guys

February 19, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Great staff

Great staff, friendly and welcoming atmosphere. Helped a lot and had answers for everything. Kudos to the excellent team.

February 19, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

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Rated 3 out of 5 stars

They are very strict with the process

They are very strict with the process. It is good.

February 19, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Steve,
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services.
We’re constantly striving to improve and hope for the opportunity to deliver a better experience in the future.
Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.

Rated 5 out of 5 stars

Fast and smooth process

Fast and smooth process. Great service ,Pranali was really helpful

February 18, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Gagan was really helpful

Gagan was really helpful. She assisted with the correct documents required for my passport renewal application. Overall good experience

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

I visited bls surrey today and was…

I visited bls surrey today and was helped by officer gaganpreet. Overall the experience was good. It took only 30 mins. The form fillers team were also friendly.

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

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Rated 5 out of 5 stars

Officer kajal helped me in bls Surrey

Officer kajal helped me in bls Surrey. She was quick and patient. Thanks for the help.

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Visited bls surrey office and choose…

Visited bls surrey office and choose premium services. I was assisted by officer gagan and kajal. Both officers helped me arranging my documents and filling up the form. Thanks

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Thank you for choosing our premium lounge and for your kind words. We’re happy the service added value to your experience. Your satisfaction means a lot to us.

Rated 5 out of 5 stars

Great service!!

Great service!!! My passport application was done by Jiya ...she explained and went through my application with good care and maintained professionalism on my entire process...highly recommend to use their service

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Great staff

Great staff,
And pranali was very helpful through the process.

February 17, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

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Rated 5 out of 5 stars

Thank you officer Muskaan for all your…

Thank you officer Muskaan for all your efforts and your guidance. She is very respectful and helpful. She help me to fill out my ppt renewal application

February 17, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

It was a good experience as I got the…

It was a good experience as I got the services done without any hustle .Preeti mam helped me in a professional way

February 14, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Vanni was great helpful

Vanni was great helpful. Great service though.

February 13, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Vani had been great and quick in…

Vani had been great and quick in processing our OCI Application. Thank you.

February 13, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

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Rated 5 out of 5 stars

Excellent service

February 11, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

The service of the staff was very…

The service of the staff was very satisfying especially Vani.

February 13, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

I had a great experience at BLS…

I had a great experience at BLS International. My file wa processed by Mr Karan. He is quite professional and has an eye for details.

February 12, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

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