Booked our first cruise through Emma Conway. Sent details through watsapp, received payment link, and email of booking. This was all done Friday after hours..no problem for Emma. Professional, fri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tina was fantastic - really listened to what we wanted gave us loads of options and wouldn’t recommend anywhere she wouldn’t visit herself which was very reassuring. We’re halfway through the Ibiza ho... See more
Company replied
Booked another holiday using blue bay travel. There customer service is great nothing is any bother. Iury booked this holiday and any questions or issues we had he sorted things quickly and efficientl... See more
Company replied
SARAH IS AWESOME! This is the third holiday that Sarah has arranged for us and she nails it every time! Each holiday has had varying degrees of request (from "here's our thoughts for itinerary inclu... See more
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Company details
Written by the company
Blue Bay Travel are specialists in creating affordable luxury holidays. It all started with a vision of making Caribbean & Mexico holidays accessible for everyone, and this developed into areas like The Maldives, Mauritius & Thailand. Now, our team work tirelessly to deliver the absolute best deals on the market for travel worldwide. Because we believe that the best destinations shouldn't only be accessible to those with the longest purse strings. Whether you’re looking for a beach getaway or a city break, a cruise or a combination of all three, let us take care of your holiday plans
Blue Bay Travel - Flexible Holiday Guarantee
Written by the company
- Relax!
- Delivering your perfect, unforgettable escape is kinda our thing. But that's because we know there’s more to a perfect stay in paradise than just sunning it up. That’s why we look after you through the entire process. From booking to sunning and back again! Here’s how we do it…https://bluebaytravel.co.uk/relax/
What You See is What You Pay
No Hidden Extras
We’re an honest bunch and we believe you should know the full cost of your holiday package upfront, not suddenly adding a booking fee when you get to the checkout. So you can trust that the price you see on our website, is the price you pay whether you book online or over the phone. You also won’t find our prices without return flights, adequate luggage & transfers included.
Contact info
Unit A4 Bellringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
- 01782 226763
- sales@bluebaytravel.co.uk
- www.bluebaytravel.co.uk
Blue Bay Travel Exclusives
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Looked after me from start to finish
Looked after me from start to finish
July 2, 2026
Unprompted review
Reply from Blue Bay Travel
We're so happy to hear we looked after you well. We appreciate your kind words.
Wishing you a wonderful holiday,
Martyn
Great service and efficient
Kelsey was very efficient and helpful in getting us just what we wanted. Great service and the itinerary was easy to follow.
July 1, 2026
Unprompted review
Reply from Blue Bay Travel
We're so pleased to hear that our service was efficient and helpful in getting you exactly what you wanted. It's great to know the itinerary was easy to follow!
Wishing you a wonderful holiday,
Martyn
Lovely agent who went through…
Lovely agent who went through everything in detail, 10/10
July 1, 2026
Unprompted review
Reply from Blue Bay Travel
We're delighted to hear that our agent provided such a detailed and helpful experience for you. We truly appreciate you taking the time to share your positive feedback with us.
Wishing you a wonderful holiday,
Martyn
A great booking experience
Sarah handled the whole booking experience in an efficient and friendly manner to ensure we got exactly what we wanted including advice about the cabin options
June 30, 2026
Unprompted review
Reply from Blue Bay Travel
We're delighted to hear that you received efficient and friendly service, ensuring you got exactly what you wanted, including advice on cabin options.
Have the best getaway!
Martyn
A personalised holiday booking experience
We have just rebooked for summer 2027 with Kay, who was SO helpful. Very speedy with her responses and she gave us plenty of choice of holidays tailored from our list of requirements.
Nothing is too much trouble for Blue Bay Travel and I absolutely recommend them to anyone looking for a personalised travel experience.
June 29, 2026
Unprompted review
Reply from Blue Bay Travel
We are absolutely thrilled to hear about your fantastic experience and that you've rebooked with us for 2027! It's wonderful to know that our team provided speedy responses and tailored choices to your requirements. We're so pleased that nothing was too much trouble, and we truly appreciate your recommendation for a personalized travel experience.
Have the absolute best time!
Martyn
cruise booking
We found Kerry very informative, polite and professional.
It was our first time using blue bay travel and will book through them again and will recommend.
June 29, 2026
Unprompted review
Reply from Blue Bay Travel
We're so happy to hear that our team member was informative, polite, and professional. We truly appreciate your kind words and recommendation, and we look forward to assisting you again!
Have an amazing cruise!
Martyn
Booking Experience
The review is purely for the booking experience.
I entered my holiday details on Blue Bay Travel website but it couldn't give me confirmation straightaway but Steph phoned me within a couple of minutes and went through everything, very easy to complete.
June 27, 2026
Unprompted review
Reply from Blue Bay Travel
We're so glad to hear that our team was able to assist you promptly and efficiently with your booking. We appreciate you sharing your positive experience with us!
Wishing you a wonderful holiday,
Martyn
fast and friendly service helped me…
fast and friendly service helped me find the best holiday I asked for.
June 20, 2026
Unprompted review
Reply from Blue Bay Travel
We are so glad we could help you find the best holiday. Thank you for your kind words!
Wishing you a wonderful holiday,
Martyn
Excellent service
My contact is Nicola. She has been so patient with my, keep changing my requests and always so calm and helpful. We have now booked and I am so very happy with the service and booking received
June 26, 2026
Unprompted review
Reply from Blue Bay Travel
We are so pleased to hear our travel advisor provided such patient and helpful service with your booking. We appreciate your kind words!
Have the best holiday!
Martyn
Booking made over tge phone
I saw the holiday I liked on-line. But rather than book on line I wanted to speak to someone first to ask a couple of questions. Elle who took my call was very polite & answered my queries most satisfactorily.
I asked her to call me back in 48 hours while I made my decision. Which Elle did & the holiday was booked over the phone.
The price was less than the same holiday with other companies so I am very happy with Blue Bay.
June 17, 2026
Unprompted review
Reply from Blue Bay Travel
We're so glad to hear you had such a positive experience with us! It's wonderful that our team could assist you thoroughly and help you find the perfect holiday at a great price. We appreciate your kind words.
Have an incredible holiday,
Martyn
Georgia was friendly
Georgia was friendly, knowledgeable and helpful with our booking. We had pinpointed a holiday that we were interested in and she was able to make adjustments to the holiday to aid my disability.
She also helped to check her system so we knew it was the best holiday on offer for us.
We have booked through Blue Bay before, are happy to use them again and definitely recommend them
June 23, 2026
Unprompted review
Reply from Blue Bay Travel
We are so pleased to hear about your positive experience with us! It's wonderful that our team member was able to make adjustments for your disability and find the best holiday for you. Thank you for your continued trust and recommendation!
Wishing you a wonderful holiday,
Martyn
Quick and competitive price on multi flights and hotels itinerary.
Requested specific international and internal flights as well as specific hotels.
Received a completely correct itinerary in a very timely manner with a very competitive price.
June 16, 2026
Unprompted review
Reply from Blue Bay Travel
We're so glad we could provide you with a completely correct itinerary in a timely manner and at a competitive price. Thank you for your kind words!
have the best time!
Martyn
Excellent Service
Always have a good experience when booking a holiday with Blue Bay, extremely helpful advisors, easy booking through them, everything explained and all paperwork sent either same or next day, also very easy to contact them for any after booking queries, I would have no hesitation recommending this company
June 23, 2026
Unprompted review
Reply from Blue Bay Travel
We appreciate you sharing your positive experience! We are delighted to hear that our advisors were helpful and that the booking process was easy and efficient. Thank you for your recommendation!
Wishing you the best holiday,
Martyn
Emaa listened to our needs
Emaa listened to our needs, came straight back to us and showed a personal touch above and beyond what was required.
June 22, 2026
Unprompted review
Reply from Blue Bay Travel
We are so happy to hear our team member provided such a personalised and helpful experience. Thank you for your kind words!
have an awesome holiday,
Martyn
Kerry was really helpful
Kerry was really helpful and came back to me so quickly.
Thanks
June 21, 2026
Unprompted review
Reply from Blue Bay Travel
We are so glad to hear we could assist you quickly and effectively. Thank you for your kind words!
Martyn
Lynne is amazing 🤩
Lynne was extremely helpful and very quick to respond to my requests. A fantastic deal and such an easy booking system (no stress ☺️) Thank you 🤩
June 20, 2026
Unprompted review
Reply from Blue Bay Travel
We're delighted to hear your booking was easy and stress-free, and that we were quick to respond to your requests. Thank you!
Martyn
Excellent booking experience
Excellent booking experience, so straightforward
June 18, 2026
Unprompted review
Reply from Blue Bay Travel
We're glad your booking was straightforward. Thank you for your feedback!
Wishing you a wonderful holiday,
Martyn
Always a good experience in booking…
Always a good experience in booking with Bluebay Travel.
Many thanks to Leighton, top man
June 17, 2026
Unprompted review
Reply from Blue Bay Travel
We are so glad you consistently have a good booking experience with us. Thank you for your kind words!
Martyn
Live booking with Bluebay
Live booking with Bluebay, they always help me pick the best hotel and if there is anything better they let me know
June 13, 2026
Unprompted review
Reply from Blue Bay Travel
We are so glad to hear we consistently help you find the best hotels. Thank you for your kind words!
Have the best holiday!
Martyn
Leighton was as usual brilliant
Leighton was as usual brilliant. Nothing else to say
June 18, 2026
Unprompted review
Reply from Blue Bay Travel
We are so glad you had a brilliant experience with us. Thank you for your kind words!
Here's to another happy holiday!
Martyn
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