Orfana was an amazing Taxi driving Assessor.. Really relaxed and friendly, which made taking the Test less stressful. She explained things clearly and helped me feel confident behind the wheel! Thanks... See more
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Review summary
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“Absolutely unacceptable experience…
“Absolutely unacceptable experience with Orfana Manzoor. Her attitude was rude, dismissive, and highly unprofessional throughout the interaction. It felt like she was taking her personal problems out on clients, which is completely inappropriate in any professional setting. I was treated with disrespect and left feeling extremely uncomfortable and frustrated. I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.
In contrast, my experience with Orfana Manzoor was extremely negative. I found her rude, unprofessional, and unpleasant to deal with. It felt as though personal issues were being taken out on customers, which created a very uncomfortable atmosphere. Based on my experience, I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.
I had a very good experience
I had a very good experience. Orfana manzoor is a professional and to the point . She also given me some advices regarding my minor mistake which was very helpful for me. Keep up the good work. Thank you and good luck
I passed my assessment today second…
I passed my assessment today second attempt. My assessor orfana gave me confidence that I could pass. She is very friendly and professional. Thank you
I really had bad experience with this…
I really had bad experience with this company they treat you like learner drivers been driving for over thirty years and Mr Gazanfar mahmood failed me twice in 17 days because when i did emergency stop he thinks i did not bend my head enough to look back and he thinks i drove too close to parked car i think i cought him wrong time and day what a waste of time and money can't believe it I think there aims is to generate more funds for companies
I had a great experience with my…
I had a great experience with my examiner Ghanzanfar mahmood he was so calm,polite,and made me feel comfortable throughout the assessment thankyou soo much
I had a great experience with my examiner Orfana manzoor
I had a great experience with my examiner Orfana manzoor She was calm, polite, and made me feel comfortable throughout the assessment. Her instructions were clear and easy to follow. She handled everything very professionally and fairly. I truly appreciate her supportive approach.
No Refund | No support
Totally unfair, this company works in one-way method, they have the right to cancel your assessment but you are not allowed to ask for a refund. I do not recommend this company for assessment.
Tim Holman is racist and impolite
Tim Holman is racist !!! Fire him from BLUE LAMP TRUST. He hates Asian. He identify his Targets by their names before test, I have bias unconcious experiance with him. He thinks he can hide his hates and bias acts but everybody understand the way he approach you.
He says nothing verbaly, his body language is very clear and the way he treats you, he hates people coming to this country for any reason.
It doesn't matter who you are, he plays role of a patriot person BUT patriotism and racisim are two opposite actions BLT must know that.
I fell asleep when i returned from the test, he is the first worse person i ever seen in the UK.
He must be fired!!! Blue Lamp Trust please fire him immediately.
Please do not book any test with him and stay safe.
Had a great experience with Orfana…
Had a great experience with Orfana Manzoor. She is so professional and good in her work.
I have been a taxi driver for many…
I have been a taxi driver for many years now. However I failed my first assessment and was given advisory and encouraged to prepare for my next assessment by mis Mansoor. I passed today and would like to thank orfana Mansoor for her advic. She is professional and friendly and is a great assessor. Thank you again.
I had a great instructor Orfana…
I had a great instructor Orfana Manzoor, she gave me great tips. Totally recommended 👌
Orfana is a very kind
Orfana is a very kind, friendly and professional person she advised me when i was going wrong and how to become a better diver and passed my assessment today. Would definitely recommend.
Amazing experience
Amazing experience. A lot to learn!
Great meeting miss Ofana Manzoor, wonderful assessor with a lot of experience!
Orfana was great
Orfana was great, she made me feel comfortable whilst driving. I’d highly recommend her as an instructor and adjudicator to anyone as she is very professional
I'm an 54-year-old man who's been…
I'm an 54-year-old man who's been driving for a very long time but very very nervous this morning but my driving assessor Orfana Manzoor greeted me and was absolutely exceptional. Make me feel at ease which resulted in me passing thank you for the experience okay
Going into the assessment my nerves…
Going into the assessment my nerves were all over the place but after getting into the car with Miss Manzoor and starting my test I felt relieved as she was a nice examiner and made me feel comfortable while I done my test would definitely recommend.
Orfana Manzoor was great examiner
Orfana Manzoor was great examiner. She provided guidance, was calm & showed great empathy during my test. Orfana is a credit to the organisation.
I had a driving test today with orfana…
I had a driving test today with orfana manzoor. I had a great experience. The found her to be very professional yet very friendly allowing me to be comfortable. I would recommend her to anyone.
Professional Assessor
I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forward. Even though he looks tough enough to make any driver nervous, he did manage to make me feel relaxed prior to testing.
I just pass my taxi test with orfane …
I just pass my taxi test with orfane manzor. It was a very excellent experience with her.
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