Blume2000.de Reviews 

6,173
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Worst customer service I have experienced so far. Not all items I ordered were delivered and when I contacted customer service, they answered after two business days with a very generic „oops mistake... See more

Rated 5 out of 5 stars

- great range of flower arrangements - I regularly order present boxes/surprises for my relatives in Germany from abroad - flowers always in good condition - always looking out for good deals -... See more

Rated 5 out of 5 stars

Ordered via their eBay store. Posted and Arrived on-time. Perfect communication regarding the delivery tracking information. Excellent bouquet shipped inside a box which is designed to hold the flower... See more

Rated 5 out of 5 stars

It is an extremely reliable flower service that offers high-quality products all year round. I simply love them, and you can feel they care a lot for both flowers and people. The delivery speed and... See more

Company details

  1. Flower Market

Written by the company

Verschicken von Blumensträußen in ganz Deutschland. Von Floristen gebunden · Service-Champion · Frisch vom Feld · Geld-Zurück-Garantie


Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

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2.8

All reviews

(6,173)

671 reviews in the last 12 months

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Rated 1 out of 5 stars

Biggest joke of a company I've ever seen. Stay away and order ANYWHERE else.

What a joke this company is.. I believe a lot of the 5 star reviews are a scam, and is written by workers at the blume2000 customer service department. They take my money, and just leave the flowers in a warehouse for multiple days. I even paid express shipping to get there in time, but now they're saying its going to be a WEEK late. What an absolute joke. No mention of this when you buy or order express shipping, they just gladly take your money. Customer service takes forever and is reluctant to give refunds. Most unprofessional and disgusting company I have ever dealt with.

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

You order a living plant !

You order a living plant !
the order process is comfortable.
I can´t tell you about the Blumenstrauss before
I have seen das Dings.

open question :
Why I got this review in Basic -German ??

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Unreliable

I have ordered some flowers for my parents anniversary 14 days before the event and specified the delivery date. The flowers didn’t arrive and I haven’t even been informed about the delay.
After I have contacted them they said the flowers delivery will be delayed day and the delivery day on their website is approximate
My parents are leaving on holiday meaning they won’t get the flowers at all
Shocking service!!

November 16, 2024
Unprompted review
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Rated 5 out of 5 stars

This company is honest

This company is honest, affordable, involved with their customers as far as service and quality!
Best decision I’ve ever made to deliver gifts and flora within Europe!

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

Selection and online order were easy and fast, delivery on time - leaving the receiver and the sender more than happy. Thank you, Blume2000!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very nice arrangement of flowers

Very nice arrangement of flowers. Big choice to choose from. I'm a regular and buy flowers (bouquets) 2-3 times a year. Very good quality... seriously. These flowers do look well for an amazing long time. Im very satisfied with the company!
Please keep up the good work!

September 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Affordable or extravagant - always high quality!

It is an extremely reliable flower service that offers high-quality products all year round. I simply love them, and you can feel they care a lot for both flowers and people.
The delivery speed and quality have also always been flawless. I sometimes order from abroad to surprise my family with flowers even if I can't be there myself for many years and have never had any issues. It is the best Flower service you could wish for!
In addition, they have beautiful seasonal selections and extras, like greeting cards, chocolates, small gifts, drinks, etc. You can select from affordable to lavishly extravagant items!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

A well done replacement

In a first attempt, unfortunately, the carrier was far too late. However, the Blume2000 team responded immediately and in a very competent way to my complaints and sent a beautiful replacement bouquet to the jubilee who was very pleased with it.

August 16, 2024
Unprompted review
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