Bank of Ceylon Reviews 107

One of the worst banks in terms of customer experience. They do not know how to use technology effectively. Not bothered to improve even if you point it out. They will still try and justify that it’s not their mistake. If there is a choice I would recommend you to bank with any other bank but NOT with BOC . I lost my valuables due to the careless attitude of the branch manager and relationship manager.

It is no exaggeration to say that it is the worst bank in Sri Lanka . All customer service staff are very rude and impatient and unfit for the job . They get angry because they don't know how to answer our questions

Not supportive customer care service at all. Not responding to emails or WhatsApp messages to meet customer satisfaction. Truly those are useless technologies to them. I also start my new account recently trusting it as it is a government bank. But they wasted my 3dys time dragging here and there just to check the remittance deposit. If there is an option to select bad stars, I will give full stars to BOC without any dought!

On 2022.08.30 I deposited money to the BOC account, Avissawella branch and on 2022.10.16 when I went to withdraw money they said my account has been deactivated since I have not done any transactions for a long period. But it's been only 2 months. They asked me to wait until they fixed it. After waiting for half an hour when I checked they said that it will take longer time as I have not withdrawn money for a long period and even though I have deposited money I have to withdraw money time to time in order to keep activate the account. Totally disappointed with this fact as the customers withdraw money only when they needed money not to keep activated the account.

Specialty Ratmalana branch , very poor management. So disappointed they service,
Staff not so flexible to give good service.
Because they get salary from government whatever they give service, As a Currency account holder helpless.
Never recommended to new account holders
This bank good for corrupted peoples…..

Biggest loan shark in the history. They show u the good face while they hide their cunning faces. I took a loan for 9% rate and without a single hint they increased it to 18%. They shows no mercy to you. Even it costs full amount of what you earn for a month they won't hesitate to take all of it. Inhuman bank of Sri Lanka. Worst bank I have ever seen. Before you come to agreement from this bank you should thinl thousand times and its better you should avoid any business with this bank. This bank will eat u alive.

Very bas service.mu loan rate increased rapidly

This bank raised the interest rate of loans in a way that the customers cannot bear up at this critical economical crisis. They didn't even let me know this increase. This bank has added extra one million and sixty thousand Sri Lankan rupees to my loan as interest. (For the next 112 instalments, they have added this.) For this reason, I am suffering severely. A very untrustworthy bank !

The most corrupt state bank exploiting the poor people Ended up being cursed by people Damn it..😡😡🤮🤮🤮

This bank is not flexible from the customer side and worst bank for getting loans and fixed deposits

The entity.... That gives breath to the economy...! Hope we can overcome this situation to protect our mother land..!

BOC Bank officers are Crafty and Selfish..
No Mercy and they gave us false honesty.

One of the worst banks in Sri Lanka…

One of the worst banks in Sri Lanka which does not care about customers at all. The employees are inefficient as hell and management is even worse. Do not step in to any branch of this worthless bank. Recently they increased their interest more than 100% and collected all salary of their customers.

The best bank in SL providing excellent service with trust and privacy

One of the best government bank .quick services with younger staff..

They have limited staff to handle large customer base but I was given excellent, friendly 😁 customer service there in a reasonable amount of time.👏😊❤️🔥

Worst government bank in sri lanka.They act like polee mudalali .we got loan from government bank condsidering low rates of loan and trustfullness.These all are wanish now.They only think about their income.Do not think how their customers live without their only one income.They only have children and parents .we donot have.Please do not get loan or do not open a account from this worst bank.I hate BOC.I am mentally suffering with variable loan

Wors bank ever hv seen
This bank good only for corrupted politicians ...
Brake their rules for their wellbeing ..😡😔

Don't think about this bank. The bank reaches out to destroy life.