Bohairmia Reviews 

591
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the careful, secure packaging that ensures all items arrive in pristine condition. Many people also appreciate the remarkably great prices and the fantastic, extensive range of top quality beauty and hair care products available on the easy to navigate website. However, some people mentioned experiencing occasional issues with their orders, such as receiving incorrect items or products arriving damaged during transit. A few customers also noted unexpected items being sent or minor discrepancies between what they actually received compared to the original online descriptions.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and prompt shipping times.... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the simple and prompt... See more

Service

Reviewers express delight and satisfaction regarding the fantastic service provided. Consumers consistently... See more

Price

Consumers find price to be remarkably positive, expressing strong satisfaction with the great value offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with the service. My parcel arrived the next day, carefully packed. Will definitely use ‘Bohairmia’ again.

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

591 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(591)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Always receive a great hassle free service.

Easy to order and pay and delivery is always very quick.

Can always get the products I like that can often be harder to find elsewhere.

September 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolute pleasure

Absolute pleasure! Site is so easy to order from (I actually did it whilst brushing my teeth one morning!) so easy to pay with Apple Pay too.

My order arrived super quickly, all tracked and updated whole time.

When a retailer makes the experience this simple and easy, just buy from them and get off that huge cooperations site and support a real business!

September 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Great value

This was the second time I purchased items, and as with the first time I was delighted with the products, delivery was very prompt and I would certainly recommend Bohairmia.

July 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service! I bought a diffuser and a nice employee rang me in advance to explain that the box was damaged and was the only one left - and did I still want it. Product arrived promptly and was exactly as described, fitting my existing hairdryer.

March 28, 2024
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Rated 5 out of 5 stars

High quality brand products at great prices!

Fantastic product range, great prices and exceptional, personal, immediate customer service response when the delivery company failed to deliver. Service went above expectations and will not hesitate to order again. Highly recommend the quality of products, packaging and customer service.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful fast Service as always when…

Wonderful fast Service as always when using Bohairmia. I have used before, and on one occasion needed to phone for help, and the same response was met Friendly and efficient, So very pleased to receive my wonderful Kenneth Murphy Volume products for fine Hair, they are a Dream and have given my Hair the best volume ever!

March 21, 2024
Unprompted review
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