DO NOT CONTACT THIS COMPANY. I was told I needed to sort somethings out my end first. Yep fine. I’ll call you when I have sorted it out. Now getting phones 3 times a week hounding me for the paperwo... See more
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See what reviewers are saying
Your call handler read through what was obviously a computer script much too fast. Anything I had to say was interrupted. Even after I stated that she had not let me finished, she continued to 'b... See more
Company replied
I would like to be honest about my opinion. The only part which i was very disapointed about was the boiler assesment. A gentleman man round to check where to fit our boiler he was very ignorant rushe... See more
Company replied
We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the te... See more
Company details
About Boiler Grants
Information provided by various external sources
You could be entitled to a boiler replacement grant!
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
- Child Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Working Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Universal Credit + Monthly earned income is below a certain threshold (determined by how many people live in the property)
- Income-related Employment and Support Allowance (ESA)
- Income-based Job Seekers Allowance (JSA)
- Income Support
- Pension Credit (Guarantee credit only or both Guarantee Credit and Savings Credit)
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
Contact info
11 The Point , LE16 7QU, Market Harborough, United Kingdom
- www.boilergrants.co.uk
2.0
Poor
961 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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1stClass boilergants .co.uk
When my elderly mums gas boiler was found to have a leak my 1stcall was to Ailsa who told me mum would be entitled to a grant .This lady was unbelievable within less than 24 hours I am now awaiting a call from the survey team Thankyou and Merry Christmas Ailsa
December 22, 2016
Unprompted review
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Boiler
Great to talk to listen to your needs very quick reply overall outstanding
December 21, 2016
Unprompted review
Customer service for boiler grant
Very good I didn't wait long they got back to me and told me everything I needed to know
December 21, 2016
Unprompted review
Boiler grant
The lady was extremely helpful and very caring. She has eased my mind as I can hopefully get help and was very impressed with her warmth and understanding. Thank you
December 14, 2016
Unprompted review
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Great customer service
Customer service team really helpful and give great advice. Thank you.
December 13, 2016
Unprompted review
Prompt response, polite, efficient, easy to understand.
Telephone conversation with Ailsa was very helpful and informative.
December 2, 2016
Unprompted review
my opinion
elsa rang this morning approx 9.30 am she was very pleasant explained everything clearly thank you elsa for excellent service
December 2, 2016
Unprompted review
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Very quick to get in touch and sort it out
The lady who telephoned was very helpful and efficient
November 29, 2016
Unprompted review
great response
Thank you for you almost immediate response to my query and the professional service
November 29, 2016
Unprompted review
Clear and efficient organisation
Guided through process clearly and in a friendly manner. Only disappointment was the fast response time in which I needed to respond - no small feat in my line of work. Would recommend though.
November 29, 2016
Unprompted review
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easy to contact and speak to the same person
They were very helpful and quick.
Free phone number and each time you can speak to the same person which is always better. Decision and appointment confirmed within 48 hours.
Outstanding. Many thanks to Helen from boilerguide for sorting it all out for me.
November 25, 2016
Unprompted review
Quick and efficient
I completed an online assessment form and was contacted the following day by phone, asked a few questions and that was all I had to do. I was asked to call again the following day to learn who would come and do my home survey. The whole process was quick and efficient, I would certainly recommend them.
November 22, 2016
Unprompted review
Fast and Efficient Services
After registering my interest for the grant, I was contacted the very same day and all my details were quickly transferred to npower.
November 21, 2016
Unprompted review
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Very helpful
November 16, 2016
Unprompted review
incorrect/poor information
Info provided was not upto scratch as Npower had a different view even though Boiler Grants said that qualifying parameters were met.
Very disappointing..
November 11, 2016
Unprompted review
Reply from Boiler Grants
Hello Mikey,
Thank you for your feedback which we just wanted to acknowledge for now.
We will be looking into your specific issue next.
-----------------
Hello Mikey,
Thank you for taking our call earlier, we are glad to have been of help in this situation.
Please feel free to consider revising your review score of us here at your convenience.
Thank you,
The Boiler Grants team
Very quick and helpful
Heard about scheme on the radio.didn't think we would qualify and glad i enquired
November 11, 2016
Unprompted review
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