BoilerJuice.com Reviews 

121,587
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,736 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering online is quick and straightforward, offering very competitive prices alongside exceptionally prompt deliveries. Consumers also appreciate the cheerful and helpful drivers who always communicate clearly regarding their scheduled arrival times. Many people note that managing orders and checking daily rates is completely hassle-free. However, some customers also noted unexpected price increases or occasional delivery delays that caused frustration. A few people experienced specific difficulties regarding tanker access to their properties or felt the comparison service was more expensive than going directly to local suppliers. Reviewers occasionally pointed out missing delivery notes or communication gaps when trying to resolve urgent requests.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting prompt and fast arrivals. Many... See more

Order

Consumers find order to be positive, highlighting a quick, straightforward, and easy online ordering process.... See more

Price

Users describe positive interactions with price, highlighting competitive and reasonable rates compared to... See more

Service

Reviewers mention positive feedback about service, highlighting efficient delivery and competitive pricing.... See more

Staff

People report positive experiences with staff, highlighting friendly and polite drivers who offer helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Oil ordered on the 4th August for delivery in two weeks. Oil was delivered next day, 5th August. Thanks for a very speedy delivery but at this time it was very inconvenient because of road closures ou... See more

Rated 5 out of 5 stars

My experience 100% ..I don’t have to do nothing BOILER JUICE see to every thing and I mean everything I pay into my account every month and they do the rest .order away for us arrange delivery send u... See more

Rated 5 out of 5 stars

I made things more complicated than needed to be by not ordering enough so had to cancel and reorder, couldn't increase original order, but they offered to refund the service charge so it was a good c... See more

Rated 5 out of 5 stars

I was able to see the total cost of my order before deciding a purchase. Once I'd made up my mind, ordering and payment was simple. I was advised before my delivery so that I could be prepared. I... See more


Company details

  1. Boiler and Heating Service

Written by the company

BoilerJuice is the UK's #1 Independent Heating Oil Marketplace, supplying millions of litres of heating oil to thousands of customers every single week. With BoilerJuice.com, you always know we're looking for competitive prices from our participating suppliers. Even better, at BoilerJuice.com you can benefit from Group Savings as we automatically group your order with others in your area, passing any savings directly on to you! Plus with outstanding customer service, ultra-secure payment and stacks of other reasons to buy cheaper home heating oil from BoilerJuice, why go anywhere else?

Boilerjuice Details

Written by the company

The UK's #1 Independent Heating Oil Marketplace
Established in 2004, BoilerJuice.com is the UK's leading independent heating oil marketplace.
Group Savings and Buying Weekends
BoilerJuice.com Buying Weekends take place every Friday, Saturday & Sunday. Because more people are likely to order over a Buying Weekend, there's a far higher chance of you getting extra Group Savings, meaning cheaper heating oil all-round!
BoilerJuice Monthly Payment Plan
The BoilerJuice.com Monthly Payment Plan means you can save for your heating oil on a monthly basis, building up funds to go towards your next order.
Safe and Secure Payment
All online BoilerJuice transactions involving card payments are protected for your security using VeriSign 2048-bit SSL encryption and are processed by SagePay one of the UK's leading online payment processors.
100% Impartial Service
BoilerJuice offers a completely impartial service to both our customers and participating suppliers as verified by the ASA.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122K reviews

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4.4

All reviews

(121,587)

10,565 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent service by all involved

Basically two parts necessary in fulfilling my requirements I.e. the ordering process and the delivery itself.
In the case of recent order both were exemplary. Ordering was easy and proven value for money whilst delivery, by Tincknells, was ahead of schedule and made by courteous, friendly and most efficient driver.

July 28, 2026
Rated 4 out of 5 stars

Website and ordering very accessible

Online ordering and website is straightforward and accessible, Delivery arrived within the dates given although perhaps receiving a delivery update on the day of delivery to inform the customer that it will be arriving that day would be useful as I have a lock on my tank and don't like to leave it unlocked for very long periods.

June 11, 2026

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